Ordered delivery and did not get the whole order. Can’t reach anyone by phone to correct. Horrible service and this is not the first time this has happened.
Atmosphere: 1
Food: 1
Service: 1
Cathy G
Best Pizza Hut in Tennessee Hands ? down ,Trisha will take great care of you! She’s best worker I’ve ever meet!! Polite was very busy and still took great care of me!
andrew g
Pizza and wings were fairly good and quick BUT, very few toppings on pizza to be a supreme and apparently they only do takeout, wife and I said we're gonna dine in, no menus, tableware or napkins and they brought food out in Togo boxes,, you have to order at register now and pay right then, I'll stick to the Centerville hut or Domino's from now on. Prices were also kinda high, LG pizza w/ wings was $50, You can get more for less at Domino's, usually a pizza, wings, cheesy bread and side sauces are less than $40
Atmosphere: 1
Food: 4
Service: 2
Mer I.
I ordered online and they sent a door dasher to deliver. They didn’t get my drink and refused to go get it. When they handed the food order the least they could’ve done was hand them the complete order. Still on hold for my
Atmosphere: 1
Food: 2
Service: 1
Amanda Corlew
I order my pizza at 10:04Pm and it wasn’t delivered in 3-4 hours they are closed why accept the order if you close and I pay you and still don’t deliver my food period.
Atmosphere: 1
Food: 1
Service: 1
Liz Sanchez
In a county of scrappy customer service, this Pizza Hut is AHMAZING!!!! Hospitality and fast workers make for the perfect combination in an area that lacks so much of it. Thank you to the manager of this location for creating a welcoming atmosphere for their employees! It shows with how they interact with customers.Vegetarian options: I am pescaterian, so I can only have cheese pizza, and it's amazing!! Plus... fish on a pizza would be pretty gross.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust
Charles Lewis
The pizza i ordered was cooked at least 10 minutes before the time it should have been for my pick up time. It was like it set in a hot box waiting for me. They were out of some ingredients i wanted and the once they did add was very sparing on the application of them. I miss the Old Pizza Hut and the buffet. Not a fan of the new steel tables and buffet table used as a catch all they have now.
They didn't have enough employees to have in dining service. We ordered take-out and sat in the lobby. The young man working the counter was courteous and helpful, just overworked.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheesy Garlic Breadsticks
Andy Orr
I like the Hut, but the Dickson location has got to be worst managed location in the country.
Atmosphere: 1
Food: 3
Service: 1
Dawn Davis
Well, we were here on a Friday night, and the staff were very busy, but were very pleasant and helpful. We did wait for an hour before receiving our food, but it was very good. We both are vividly familiar with what they all were dealing with, having worked in restaurants, ourselves.
Atmosphere: 3
Food: 5
Service: 4
Zachary Brewington
We ordered online and around 30 minutes after our food was supposed to be delivered we called and asked why it was taking so long. The food had been done and was left in the carry out section. They said they would send a driver immediately with our food. It took another 45 minutes and the food was terrible. We live 8 minutes away. We will not be ordering from here again
Atmosphere: 2
Food: 2
Service: 1
Melissa C
Ordered for delivery at 6pm. 8pm our food still had not arrived, I had been calling and calling and no one ever answered the phone. I had to drive to the restaurant resolve this, it is completely unacceptable for it to take 2 hours and no one ever call you to let you know something!
I took my granddaughter here for a day out and she loves pizza and they offer a pictures and crayons for kids to color and hang on their
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Sticks
Pizza was still
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Stuffed Crust, Pepperoni Pizza, Breadsticks
Ordered delivery and did not get the whole order. Can’t reach anyone by phone to correct. Horrible service and this is not the first time this has happened.
Atmosphere: 1
Food: 1
Service: 1
Best Pizza Hut in Tennessee Hands ? down ,Trisha will take great care of you! She’s best worker I’ve ever meet!! Polite was very busy and still took great care of me!
Pizza and wings were fairly good and quick BUT, very few toppings on pizza to be a supreme and apparently they only do takeout, wife and I said we're gonna dine in, no menus, tableware or napkins and they brought food out in Togo boxes,, you have to order at register now and pay right then, I'll stick to the Centerville hut or Domino's from now on. Prices were also kinda high, LG pizza w/ wings was $50, You can get more for less at Domino's, usually a pizza, wings, cheesy bread and side sauces are less than $40
Atmosphere: 1
Food: 4
Service: 2
I ordered online and they sent a door dasher to deliver. They didn’t get my drink and refused to go get it. When they handed the food order the least they could’ve done was hand them the complete order. Still on hold for my
Atmosphere: 1
Food: 2
Service: 1
I order my pizza at 10:04Pm and it wasn’t delivered in 3-4 hours they are closed why accept the order if you close and I pay you and still don’t deliver my food period.
Atmosphere: 1
Food: 1
Service: 1
In a county of scrappy customer service, this Pizza Hut is AHMAZING!!!! Hospitality and fast workers make for the perfect combination in an area that lacks so much of it. Thank you to the manager of this location for creating a welcoming atmosphere for their employees! It shows with how they interact with customers.Vegetarian options: I am pescaterian, so I can only have cheese pizza, and it's amazing!! Plus... fish on a pizza would be pretty gross.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust
The pizza i ordered was cooked at least 10 minutes before the time it should have been for my pick up time. It was like it set in a hot box waiting for me. They were out of some ingredients i wanted and the once they did add was very sparing on the application of them. I miss the Old Pizza Hut and the buffet. Not a fan of the new steel tables and buffet table used as a catch all they have now.
Atmosphere: 1
Food: 2
Service: 2
Great service and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven-Baked Chicken Alfredo Pasta, Breadsticks
Restaurantji Recommends
They didn't have enough employees to have in dining service. We ordered take-out and sat in the lobby. The young man working the counter was courteous and helpful, just overworked.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheesy Garlic Breadsticks
I like the Hut, but the Dickson location has got to be worst managed location in the country.
Atmosphere: 1
Food: 3
Service: 1
Well, we were here on a Friday night, and the staff were very busy, but were very pleasant and helpful. We did wait for an hour before receiving our food, but it was very good. We both are vividly familiar with what they all were dealing with, having worked in restaurants, ourselves.
Atmosphere: 3
Food: 5
Service: 4
We ordered online and around 30 minutes after our food was supposed to be delivered we called and asked why it was taking so long. The food had been done and was left in the carry out section. They said they would send a driver immediately with our food. It took another 45 minutes and the food was terrible. We live 8 minutes away. We will not be ordering from here again
Atmosphere: 2
Food: 2
Service: 1
Ordered for delivery at 6pm. 8pm our food still had not arrived, I had been calling and calling and no one ever answered the phone. I had to drive to the restaurant resolve this, it is completely unacceptable for it to take 2 hours and no one ever call you to let you know something!
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Stuffed Crust, Hawaiian Pizza, Breadsticks, Cheese Sticks