I was ordering and they thought I was done so they tried to pull me around but I wasn’t so she made a second order and not making it one order. Then I get to the window pay with the same card someone goes that’s dumb for them to do. What y’all need to do is get yo employees in
Atmosphere: 2
Food: 1
Service: 2
Wil
It was Wendy'
Atmosphere: 3
Food: 3
Service: 3
Colby Ritter
Do NOT order in-app and pick up inside. None of the incredibly rude employees will acknowledge you until you grab your food bag from the counter, at which point you'll be subject to an interrogation about whether it even is YOUR food. Showing the phone with the name MATCHING THE ONE ON THE BAG was apparently not good enough. They even have a pick-up shelf that specifically says "online order pick-up", but refuse to use it. The whole point is that I don't have to interact with anyone. Manager stood by and watched the whole interaction. Go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Greg Ross
Good folks. Good food. Atmosphere is always pleasant.
Atmosphere: 5
Food: 5
Service: 5
Tammy Cantrell
Nice staff, quick
Atmosphere: 5
Food: 5
Service: 5
Cindy Clough
It was typical fast food. The restrooms were in need of attention - especially the toilets which didn't flush correctly.
Atmosphere: 1
Food: 3
Service: 3
javier francisco
Lobby is never open during hours of operation.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries
Angela Ottinger
Awesome service and delicious
Atmosphere: 5
Food: 5
Service: 5
Melissa Kean (Tata)
Talk about a bad manager this store has them. Talk to me like I was a dog. Some one named Laura then called store manager for her to hang up on me. Ok called distance maybe y'all need a few weeks break. Big shout out to the manager at gunbarrel you are a star!!!
Our cashier, Destiny, a delightful young lady, displayed kindness towards us, particularly our children. She conducted herself with sweetness, politeness, and professionalism—Our visit took a distressing turn when the manager on duty, Joy, began berating Destiny in a manner akin to a drill sergeant, right in front of a queue of waiting customers. This public display of aggression was not only shocking but also highly unprofessional.To compound matters, the incomplete order exacerbated the inconvenience for everyone in the lobby, as we were compelled to wait an additional 20 minutes. Our concerns over the blatant mistreatment of an employee further delayed the completion of our orders.While my wife had forewarned me about potential issues with their service, we were relieved to find no discrepancies in our food. The only problem we encountered was the food, which had already been prepared, left sitting on the side for the entire duration of our extended wait.We would not recommend this location to anyone as long as this manger is in charge of this store.Destiny deserves ⭐️⭐️⭐️⭐️⭐️The Weaver from Atlanta ♥️Kid-friendliness: Our children have always loved eating at Wendy's where they never fall to find something they can enjoy!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Cheese Baked Potato, Baconator Fries, Jr Bacon Cheeseburger, Wendy’S French Fries, Wendy’S Baked Potatoes, Chili
Steve Victor
Went in at 845, was promptly told dining room closed at 9, pretty much grab your food and get out before then lol, this is really a drive though store , lobby always nasty, will choose another store from now on, no matter what time it
Atmosphere: 1
Food: 3
Service: 1
J Conaway
Stopped to feed the family on the way to vacation. Had the bacon king I believe it was. With in a few hours was sick as a dog for three days.
Food: 1
Service: 5
Nicolas Young
Terrible service, Terrible manager yelling at employees instead of helping. Skip this Wendy's.
Atmosphere: 1
Food: 1
Service: 1
CAROLYN TUCKER
Order Dave's single online and the burger was cold, not even lukewarm. I have had issues before so I won't be going back.
Tried something new and was very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
I was ordering and they thought I was done so they tried to pull me around but I wasn’t so she made a second order and not making it one order. Then I get to the window pay with the same card someone goes that’s dumb for them to do. What y’all need to do is get yo employees in
Atmosphere: 2
Food: 1
Service: 2
It was Wendy'
Atmosphere: 3
Food: 3
Service: 3
Do NOT order in-app and pick up inside. None of the incredibly rude employees will acknowledge you until you grab your food bag from the counter, at which point you'll be subject to an interrogation about whether it even is YOUR food. Showing the phone with the name MATCHING THE ONE ON THE BAG was apparently not good enough. They even have a pick-up shelf that specifically says "online order pick-up", but refuse to use it. The whole point is that I don't have to interact with anyone. Manager stood by and watched the whole interaction. Go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Good folks. Good food. Atmosphere is always pleasant.
Atmosphere: 5
Food: 5
Service: 5
Nice staff, quick
Atmosphere: 5
Food: 5
Service: 5
It was typical fast food. The restrooms were in need of attention - especially the toilets which didn't flush correctly.
Atmosphere: 1
Food: 3
Service: 3
Lobby is never open during hours of operation.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries
Awesome service and delicious
Atmosphere: 5
Food: 5
Service: 5
Talk about a bad manager this store has them. Talk to me like I was a dog. Some one named Laura then called store manager for her to hang up on me. Ok called distance maybe y'all need a few weeks break. Big shout out to the manager at gunbarrel you are a star!!!
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Our cashier, Destiny, a delightful young lady, displayed kindness towards us, particularly our children. She conducted herself with sweetness, politeness, and professionalism—Our visit took a distressing turn when the manager on duty, Joy, began berating Destiny in a manner akin to a drill sergeant, right in front of a queue of waiting customers. This public display of aggression was not only shocking but also highly unprofessional.To compound matters, the incomplete order exacerbated the inconvenience for everyone in the lobby, as we were compelled to wait an additional 20 minutes. Our concerns over the blatant mistreatment of an employee further delayed the completion of our orders.While my wife had forewarned me about potential issues with their service, we were relieved to find no discrepancies in our food. The only problem we encountered was the food, which had already been prepared, left sitting on the side for the entire duration of our extended wait.We would not recommend this location to anyone as long as this manger is in charge of this store.Destiny deserves ⭐️⭐️⭐️⭐️⭐️The Weaver from Atlanta ♥️Kid-friendliness: Our children have always loved eating at Wendy's where they never fall to find something they can enjoy!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Cheese Baked Potato, Baconator Fries, Jr Bacon Cheeseburger, Wendy’S French Fries, Wendy’S Baked Potatoes, Chili
Went in at 845, was promptly told dining room closed at 9, pretty much grab your food and get out before then lol, this is really a drive though store , lobby always nasty, will choose another store from now on, no matter what time it
Atmosphere: 1
Food: 3
Service: 1
Stopped to feed the family on the way to vacation. Had the bacon king I believe it was. With in a few hours was sick as a dog for three days.
Food: 1
Service: 5
Terrible service, Terrible manager yelling at employees instead of helping. Skip this Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Order Dave's single online and the burger was cold, not even lukewarm. I have had issues before so I won't be going back.
Atmosphere: 3
Food: 1
Service: 3