Great atmosphere and friendly staff. Very convenient to Franklin shopping.
Atmosphere: 5
Food: 5
Service: 5
ED JORDAN
Fast service, freindly staff, lots of parking, just off interstate 65 (Exit 65) and Highway 96
Atmosphere: 5
Food: 5
Service: 5
Lesley Ro
I just had my first rude experience at a Chick-fil-A. I almost feel like I have to write this in defense of myself. I have been to Chick-fil-A 100+ times literally and never had a bad experience until today. My boyfriend and I went today and I’m always use to the very first thing said being “can I have a name for the order” but today she did not ask that. She just asked “what can I get for you today” so I placed our order and I scanned my boyfriend rewards QR code. I’m trying to get better at scanning for rewards I always forget to scan mine and honestly I really just don’t care that much but he cares so that’s why I had her scan his. So when we got to the window the next lady asked for the name for the order. I said like oh “she didn’t ask me for a name”. She then replies to whoever inside that there was a no name order. I try to help by telling what my order was. The who in guessing is the manager got super like flustered. She leans out the window and goes “what is your name” to me in like a very hostel tone. Which made me feel like I was a little under attack or like I was doing something wrong or idk. So she finds the order and she says my boyfriend name and I was like oh ok. I guess when the rewards is scanned then the name is added to the order but I never knew and I’m use to always being asked for a name for the order. So the manager hands over the food and walks away like she is some being annoyed by me and me not knowing how things worked. So it really wasn’t any of the other workers that bothered me more just the sheer hostility of the manager and like the rudeness of it. Like it just really rubbed me the wrong way because I wasn’t trying to do something wrong but I was really made to feel like I was and Chick-fil-A is always about good service but not today. I still love Chick-fil-A but not this experience that I had today.
Atmosphere: 2
Food: 5
Service: 2
Tony Nations
As usual, Chick-fil-A had great food and greatas usual, Chick-fil-A had great food and great
Atmosphere: 5
Food: 5
Service: 5
Kathryn Patterson
Pretty good food like usual. I just always have to ask for fresh fries. This time I forgot to do so.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
Farzan Abdi
This is consistently the slowest chick fila drive through I’ve ever been to .
Atmosphere: 4
Food: 5
Service: 2
Jill Babcock
Love the sugar free
Atmosphere: 5
Food: 5
Service: 5
Douglas Latham
Consistently fast, clean, courteous. Good taste, fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Julia B.
Ashley and Ethan were super helpful and friendly!! Service times were quick and the dining area was very clean and welcoming. Food was delicious, as always!Probably my best experience at this location so far! Thanks, Chick-fil-A!
brittany spencer
Had to get tires put on got our food in a timely matter and was able to eat and be done right when the tires were
As a Veteran, I was not highly disappointed when I saw that it was closed on Memorial Day. My passengers commented that they always treat their employees good. Happy employees make happy food.
OuterSpaceLace
Good food, good service per the Chick-fil-A usual standards.
Monique Page
I go here at least once a week, love their food & so does my son. For fast food, it's pretty healthy, if you order the right stuff. I love the grilled nuggets & kale salad. Service is always top notch, & they are always so nice. One day, they gave me 2 extra breakfast sandwiches, just out of the blue! I took them to work & paid it forward. ?? I can't say enough about how great of a company they are.Vegetarian options: The kale salad is pretty good. Of course the fries are delicious too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cobb Salad
Jackson F.
I used to actively hate chick fil a until the day I arrived and an employee named Markus took my order. He greeted me with the most wonderful and welcoming smile. He was very helpful since I couldn't decide what to order. Now I am in love with chick fil a and I can't wait to come back and have Markus take my order.
Marko Ullah
I enjoy coming to this chick fil a. I come at least once a week with one of my close friends. We both love to get the frosted coffee with large fries. The workers are always friendly and our food comes pretty fast. I wish there was more outdoor seating, but there is usually enough space for everyone. I am a little sad that the mints are gone now, but this isn’t a big deal.
Great atmosphere and friendly staff. Very convenient to Franklin shopping.
Atmosphere: 5
Food: 5
Service: 5
Fast service, freindly staff, lots of parking, just off interstate 65 (Exit 65) and Highway 96
Atmosphere: 5
Food: 5
Service: 5
I just had my first rude experience at a Chick-fil-A. I almost feel like I have to write this in defense of myself. I have been to Chick-fil-A 100+ times literally and never had a bad experience until today. My boyfriend and I went today and I’m always use to the very first thing said being “can I have a name for the order” but today she did not ask that. She just asked “what can I get for you today” so I placed our order and I scanned my boyfriend rewards QR code. I’m trying to get better at scanning for rewards I always forget to scan mine and honestly I really just don’t care that much but he cares so that’s why I had her scan his. So when we got to the window the next lady asked for the name for the order. I said like oh “she didn’t ask me for a name”. She then replies to whoever inside that there was a no name order. I try to help by telling what my order was. The who in guessing is the manager got super like flustered. She leans out the window and goes “what is your name” to me in like a very hostel tone. Which made me feel like I was a little under attack or like I was doing something wrong or idk. So she finds the order and she says my boyfriend name and I was like oh ok. I guess when the rewards is scanned then the name is added to the order but I never knew and I’m use to always being asked for a name for the order. So the manager hands over the food and walks away like she is some being annoyed by me and me not knowing how things worked. So it really wasn’t any of the other workers that bothered me more just the sheer hostility of the manager and like the rudeness of it. Like it just really rubbed me the wrong way because I wasn’t trying to do something wrong but I was really made to feel like I was and Chick-fil-A is always about good service but not today. I still love Chick-fil-A but not this experience that I had today.
Atmosphere: 2
Food: 5
Service: 2
As usual, Chick-fil-A had great food and greatas usual, Chick-fil-A had great food and great
Atmosphere: 5
Food: 5
Service: 5
Pretty good food like usual. I just always have to ask for fresh fries. This time I forgot to do so.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
This is consistently the slowest chick fila drive through I’ve ever been to .
Atmosphere: 4
Food: 5
Service: 2
Love the sugar free
Atmosphere: 5
Food: 5
Service: 5
Consistently fast, clean, courteous. Good taste, fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Ashley and Ethan were super helpful and friendly!! Service times were quick and the dining area was very clean and welcoming. Food was delicious, as always!Probably my best experience at this location so far! Thanks, Chick-fil-A!
Had to get tires put on got our food in a timely matter and was able to eat and be done right when the tires were
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Restaurantji Recommends
As a Veteran, I was not highly disappointed when I saw that it was closed on Memorial Day. My passengers commented that they always treat their employees good. Happy employees make happy food.
Good food, good service per the Chick-fil-A usual standards.
I go here at least once a week, love their food & so does my son. For fast food, it's pretty healthy, if you order the right stuff. I love the grilled nuggets & kale salad. Service is always top notch, & they are always so nice. One day, they gave me 2 extra breakfast sandwiches, just out of the blue! I took them to work & paid it forward. ?? I can't say enough about how great of a company they are.Vegetarian options: The kale salad is pretty good. Of course the fries are delicious too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cobb Salad
I used to actively hate chick fil a until the day I arrived and an employee named Markus took my order. He greeted me with the most wonderful and welcoming smile. He was very helpful since I couldn't decide what to order. Now I am in love with chick fil a and I can't wait to come back and have Markus take my order.
I enjoy coming to this chick fil a. I come at least once a week with one of my close friends. We both love to get the frosted coffee with large fries. The workers are always friendly and our food comes pretty fast. I wish there was more outdoor seating, but there is usually enough space for everyone. I am a little sad that the mints are gone now, but this isn’t a big deal.