Had Chili’s ?️ for a while now.. but reviewing them for the first time! We got the triple dipper lunch portion and some sweet tea .. it was great! Taste was good and the food was served hot ??Overall a great lunch spot..Note: Be sure to sign up for their free rewards.. Free Chips & Salsa or A Drink..?
Joshua Adams
Not only was there hair in my food online ordering was tutned off early and when we were trying to place the order we were refused before the cutoff time
Craig Seller
Great service, great tasting food. Love the coconut margarita!
Lydia Goar
Jay was our waiter. He provided phenomenal service to us! Great hospitality and conversation. Would come back just for this service!
Denia Gordon
The only reason I’m giving 3 stars is because our waitress Megan was great! The food wasn’t good at all. I was highly disappointed in it. My husband and I visit chilis regularly, but will never go back to this one. We left a full alcoholic beverage, and 3 almost full meals behind due to a child that clearly needed medical attention behind us. She coughed the entire time we were sitting there. We didn’t want our 18 month to get sick or us. I know everyone has the right to go out to eat, but that was borderline abuse. Several people walked out because of it. Management should have gotten involved for sanitation, and health purposes. Not only for customers, but employees as well.
Craig Christopher Boliek
Cheap eats and a good time! They’re usually very slow so you get one on one service from the server!
B l
I had to have a procedure early morning and it was the first solid food I could have from two days. The staff was so accommodating in substituting items in my mail that I was able to tolerate after having procedure. Little things like this mean so much when you're not feeling well and the customer service is top-notch and the food was out of this world. We will definitely be returning soon.Dietary restrictions: Very accommodating
HappyBonBon
I had a really bad experience here. We were there for over 2 hours. The waiter would not come to our table (there were only two tables when we were there) and we had to flag him down to ask for water refills, which never arrived. When we ordered he didn’t put the order in. We had to ask the hostess to put them in after waiting for 45 mins. Then when the food arrived we had no silverware, we again asked the hostess and she didn’t know where to get them (fair, not her job). We asked our waiter again for water and he was like “more?!” We tried to explain that he hadn’t brought any the first time but he ran off. We were having trouble paying and no one was any help. Overall we could not believe how bad it was. Seriously.
Torrie Washington
Another successful date night in the record books for me and my honey. We tried this location in Franklin and it was nice. Kinda empty at first but soon became a hot spot and people were coming in by the dozens. Our food and drinks were delicious ? the service was a little slow, they only had 1 server, bless his heart but plenty of kitchen staff to help, and they brought our food out, the waiter he was getting it done!!!! Our drinks stayed full and so did the chips and salsa.
Micah P.
Come here if you like bad service bad food and bad attitudes, they are running a combo on all three!
Horrible curbside service. Waited for 10 minutes after checking in on App and food was sitting at to go counter the entire time. Finally had to call to get food brought out to me and of course it was cold when I got home with it. Restaurant was not busy at all.
Bev F
Great food and wonderful service. My favorites include their nachos, southwest egg rolls, and their chili. Maddie is the best server I have had in a very long time. I would definitely ask for her section. Very attentive and friendly.
Ross Young
Great food but they always mess the orders up. Example putting cheese on hamburgers. It's simple but it routinely happens on every order.
Walter M.
We have been 3 times, first 2 times service was not good. We decided to try one more time, we always liked their food. This last time, around 3:00 we were seated in the bar area. We don't drink alcohol and ask for water. She came back immediately with it and ask for our order. We were still looking at the menu's and ask for a couple of minutes. 15 minutes later we were still waiting. The place was not at all busy, she stood behind the bar talking to 2 other employees occasionally glancing at us with our menu"s folded and laying flat on the table. We at this point just stood up and left. We will not try it a fourth time. When we want Chili's, we just go to Cool Springs.
William B.
Our beers were warm, food was slow, food was cold , lemonade was watered down, waiter was a literal bimbo of a fucking human being. I'd rather slide a rock cliff butt ass naked into a pool of rubbing alcohol then come to this establishment ever again!
Had Chili’s ?️ for a while now.. but reviewing them for the first time! We got the triple dipper lunch portion and some sweet tea .. it was great! Taste was good and the food was served hot ??Overall a great lunch spot..Note: Be sure to sign up for their free rewards.. Free Chips & Salsa or A Drink..?
Not only was there hair in my food online ordering was tutned off early and when we were trying to place the order we were refused before the cutoff time
Great service, great tasting food. Love the coconut margarita!
Jay was our waiter. He provided phenomenal service to us! Great hospitality and conversation. Would come back just for this service!
The only reason I’m giving 3 stars is because our waitress Megan was great! The food wasn’t good at all. I was highly disappointed in it. My husband and I visit chilis regularly, but will never go back to this one. We left a full alcoholic beverage, and 3 almost full meals behind due to a child that clearly needed medical attention behind us. She coughed the entire time we were sitting there. We didn’t want our 18 month to get sick or us. I know everyone has the right to go out to eat, but that was borderline abuse. Several people walked out because of it. Management should have gotten involved for sanitation, and health purposes. Not only for customers, but employees as well.
Cheap eats and a good time! They’re usually very slow so you get one on one service from the server!
I had to have a procedure early morning and it was the first solid food I could have from two days. The staff was so accommodating in substituting items in my mail that I was able to tolerate after having procedure. Little things like this mean so much when you're not feeling well and the customer service is top-notch and the food was out of this world. We will definitely be returning soon.Dietary restrictions: Very accommodating
I had a really bad experience here. We were there for over 2 hours. The waiter would not come to our table (there were only two tables when we were there) and we had to flag him down to ask for water refills, which never arrived. When we ordered he didn’t put the order in. We had to ask the hostess to put them in after waiting for 45 mins. Then when the food arrived we had no silverware, we again asked the hostess and she didn’t know where to get them (fair, not her job). We asked our waiter again for water and he was like “more?!” We tried to explain that he hadn’t brought any the first time but he ran off. We were having trouble paying and no one was any help. Overall we could not believe how bad it was. Seriously.
Another successful date night in the record books for me and my honey. We tried this location in Franklin and it was nice. Kinda empty at first but soon became a hot spot and people were coming in by the dozens. Our food and drinks were delicious ? the service was a little slow, they only had 1 server, bless his heart but plenty of kitchen staff to help, and they brought our food out, the waiter he was getting it done!!!! Our drinks stayed full and so did the chips and salsa.
Come here if you like bad service bad food and bad attitudes, they are running a combo on all three!
Restaurantji Recommends
Horrible curbside service. Waited for 10 minutes after checking in on App and food was sitting at to go counter the entire time. Finally had to call to get food brought out to me and of course it was cold when I got home with it. Restaurant was not busy at all.
Great food and wonderful service. My favorites include their nachos, southwest egg rolls, and their chili. Maddie is the best server I have had in a very long time. I would definitely ask for her section. Very attentive and friendly.
Great food but they always mess the orders up. Example putting cheese on hamburgers. It's simple but it routinely happens on every order.
We have been 3 times, first 2 times service was not good. We decided to try one more time, we always liked their food. This last time, around 3:00 we were seated in the bar area. We don't drink alcohol and ask for water. She came back immediately with it and ask for our order. We were still looking at the menu's and ask for a couple of minutes. 15 minutes later we were still waiting. The place was not at all busy, she stood behind the bar talking to 2 other employees occasionally glancing at us with our menu"s folded and laying flat on the table. We at this point just stood up and left. We will not try it a fourth time. When we want Chili's, we just go to Cool Springs.
Our beers were warm, food was slow, food was cold , lemonade was watered down, waiter was a literal bimbo of a fucking human being. I'd rather slide a rock cliff butt ass naked into a pool of rubbing alcohol then come to this establishment ever again!