Cracker Barrel Old Country Store

4210 Franklin Commons Ct, Franklin
(615) 794-8195

Recent Reviews

Sarah

Very friendly staff who kindly brought out my order even though I mistakenly did not choose curbside. Thank you very much, Cracker Barrel!

Service: 5

Howard Wear

I dropped by for a quick bite to eat at lunch time. While it was busy I was still seated in a reasonable amount of time. The staff was definitely busy but they were juggling the customers very well and getting things out in a timely manner. Five stars to both Chelsea and Melissa who went above and beyond on making my stay a very pleasant experience. It's employees like these that you can't risk losing they are amazing at what they do. I will definitely be back and in no small part because of the service that I received from Chelsea and Melissa.

Atmosphere: 4

Food: 5

Service: 5

Danny Bobo

I ordered 2 roast beef on Thursday. April 18 . Could not eat it. I spent 67 dollars .Im rewards member. The meat was subpar. Not like your usual roast beef.

B Ann S

I had two "comp cards" that were issued with very short dates. I was hoping to use them and a very rude manager told me no.This manager could have at least been kind about it. Please refrain from issuing these cards and giving a customer very limited time to use them.Tried to call guest relations and only got the run around. No one answers the phone and you just get an irrelevant menu of options.

Rose G

I ordered the old timer breakfast, eggs, bacon,grits, hash brown casserole, and a biscuit. I forgot to take a picture. Everyone was friendly. My food was ready when I got there to pick it up and the food is still hot. I will visit again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Momma's Pancake Breakfast

SUSAN JENNETT

Waitress brought wrong food and drink with customer having severe allergies to what she did bring. When brought to her attention, she got a really bad attitude and acted like it was no big deal when he could've died from anaphylaxis. Manager did take meal and drink off ticket, small price to pay for a man's life!

Atmosphere: 3

Food: 4

Service: 1

Samuel Davis

Courtney R was an amazing server and the food was awesome!

Atmosphere: 5

Food: 5

Service: 5

Aubrey B Roberts

Good food a great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Cracker Barrel's Country Boy Breakfast

Marvin Young

Lauri is the best. You can't help but to love her.

Atmosphere: 5

Food: 4

Service: 5

Robin Farnell

Great service and food as always

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grandpa's Country Fried Breakfast

Rafael Goitia

Amazing place and the food, incredible

Atmosphere: 5

Food: 5

Service: 5

Herman Posey

Breakfast was delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Cracker Barrel's Country Boy Breakfast

Dustin Hardison

Carried my employees out for breakfast and had no issues getting a great service. We were there as soon as they opened and had one of the best experiences. Highly recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Wayne Surrett

Love the maple Bacon

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cornbread, Mashed Potatoes, Country Fried Steak

Sven Bock

In contrast to some other chains, we found a clean house and toilet here. Nice service, good coffee.

Atmosphere: 4

Food: 5

Service: 5

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