Crumbl Cookies - Franklin

539 Cool Springs Blvd Ste 110-A, Franklin
(615) 422-7722

Recent Reviews

patricia torres

Perfect as always!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: PB and J Cookie, 4-Pack Box of Gourmet Cookies

Tina Elam

Great products but not the most welcoming. Sometimes your greeted and sometimes your not. Chocolate chip is a household favorite but the last 2 times they haven’t been the greatest usually warm, but the last 2 visits were stiff and did not taste fresh.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Single Box of Gourmet Cookie, Carrot Cake Cookie, 4-Pack Box of Gourmet Cookies

Summer Waters

So good!

Atmosphere: 5

Food: 5

Service: 5

Sean Allard

They shouldn't be allowed to call these COOKIES.

Atmosphere: 2

Food: 1

Service: 3

Melanie Lyke

Always a good and tasty experience and the cookies are beautiful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carrot Cake Cookie

Alyssa Phares

So good!

Atmosphere: 5

Food: 5

Service: 5

MIranda McInerney

Kid-friendliness: The cookies are amazing! The staff is also extremely helpful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carrot Cake Cookie

Ashley Diveley

Love their cookies ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: PB and J Cookie, Cornbread Honey Cake, Peanut Butter Cup Cookie, Single Box of Gourmet Cookie, Carrot Cake Cookie, Cream Carrier, 4-Pack Box of Gourmet Cookies, Party Box of Gourmet Cookies, Almond Coconut Fudge, Egg Nog Cookie, Peanut Butter Nougat, Milk Chocolate Chip, Gift Wrap, 4 pk Red Velvet Cake and Chocolate Chip

C&K Outdoors

Cookies are always delicious and staff is super

Atmosphere: 4

Food: 5

Service: 5

Lance

I’m late to the Crumbl game, so I’ve been in a peculiar state of limerence ever since my first bite on Saturday night. Here’s what I had:The Olivia Rodrigo GUTS cookie! This one is #good4u! Happy & healthy? Not me! This sandwich cookie features vanilla cookies, buttercream, jam guts, and sparkles. I loved it. I ate it from the center out and got the jam on every bite. I bought two and enjoyed the Deja vu. 10/10 #GUTSCornbread: I’m all about dis bread! 10/10Strawberry Cake: Let them eat DIS cake. *The strawberry doesn’t taste artificial. Surprised me! 10/10The Blue Monster: I loved this one. It had a brown sugar bend to it and some Chips Ahoy cookies. Solid 10/10Brownie Batter: Batter up! Bases are loaded on this one. 9/10Old Fashioned Donut: Do-nut knock it ‘til you try it. My cat loved this one too. 8/10Oreo Cookies & Cream Milkshake: Brought me to the yard! 7/10Buckeye Brownie: Go Buckeyes! Great recipe! 10/10Biscoff Cookie Butter White Chip - Nothing to scoff at! 7/10Blueberry Cheesecake: Cured my blues. Tastes even better when it’s chilled. 7/10I want them to make a spicy cookie, something like the New York Times’ recipe for the Gochujang Caramel Cookie or something with Siracha. Anyways, props to the Franklin, Cool Springs team! The place was spick and span and I had a great first time. The ordering kiosks were simple and seamless. I’m excited to return.

Atmosphere: 5

Food: 5

Service: 5

Chelsea Jade

amazing

Atmosphere: 5

Food: 5

Service: 5

Ava Culpepper

Best service ever!

Atmosphere: 5

Food: 5

Service: 5

Chyiann Adams

The young lady that work here are absolutely the sweetest and so helpful! I normally the cookies every week from them!

Atmosphere: 5

Food: 5

Service: 5

chris Hamm

The app is easy to use, and the customer service is very pleasant. Oh, and these cookies taste really good!Kid-friendliness: This is a cookie place. Obviously kids are going to like it, lol no seriously any kid would love going to get cookies that are so good like this.

Atmosphere: 5

Food: 5

Service: 5

Slade W.

Best cookies in town! We get them for friends and family for every holiday and it's always a big hit! Everyone who works there is always so sweet and the aesthetic is perfect.

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