Asked for a 6 inch they gave me a foot long and then on top of it the guy doesn’t ring me up for the combo. Worst customer service I have ever experienced at a subway.
Atmosphere: 1
Food: 3
Service: 1
Michael Lee
Darrell can't make a sandwich to save his life. Ended up throwing out the footlong sandwich I paid for right in front of him.
Atmosphere: 1
Food: 1
Service: 1
Christian Roberts
I ordered teriyaki and they gave me tuna with hot sauce and
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Teriyaki Blitz
Patricia Kellum
Everyone was friendly fast and the food was great!
Atmosphere: 5
Food: 5
Service: 5
jessica r
I just had the pleasure of trying this subway, and this one is the best in town. The employees are very pleasant and the food freshVegetarian options: Veggie Pattie’s
Atmosphere: 5
Food: 5
Service: 5
Doug G.
This Subway is located in the small, but busy shopping center on Cool Springs Boulevard that also houses New Balance, Brown Bag and a few other spots. This is one of the smaller Subway's I have ever visited, but like the plaza they are in...small but mighty. A much needed renovation took place not too long ago, so the inside is in great condition and is quite pretty for a Subway. The couple of times I have stopped by to scoop up a sandwich, the service was decent. Not overly friendly, but not rude...very transactional. Overall, solid Subway location that I am happy to revisit when the craving hits.
Caleb Fisher
Went there at 8:15 and it wasn’t open and they open at 8:00
Service: 1
T Bailey
Okay for a quick sub.
Food: 4
Service: 4
Holly Walny
One of the best Subways in the area. My old go-to location closed, but the owner of that one, also owns this one. So, I started coming to this location. Aside from the food being consistent, I really like this one because they are not stingy on the toppings. If I say extra of something, they give me extra. I don't have to ask, "can I get a little more", like I have to do at a lot of other locations. I appreciate that.
Atmosphere: 5
Food: 5
Service: 5
Ella H.
This subway is the best subway I've ever been too. Every time I eat here I am never disappointed. I will go out of my way to eat at this Subway.
This is the best subway that I have ever been too they have a really nice staff and they are quick too they always keep the place nice and clean it gets busy there sometimes but they always manage to have fast and easy service would recommend to come and try this place out!!
Shreya Patel
I would never give this place 1 star as they don’t deserve any star. I went there with my parents and 6 years old son last night.it was 8.30 pm and as per their website they closed at 9 pm still they refused us to sit inside said they already moped floor so we have to east ouside on dusty table. Very disgusting people with no customer service. They were two young boys working at night.. never recommend and will sure complain about it to the subway officials website.
Joe C
I would avoid this place like the plague. I will never come back short of direct outreach from management and a genuine effort to make amends for the trouble they caused.We placed an online order for pickup. We accidentally set this location for pickup instead of the one near our house. We realized our mistake and, as per the directions on the website, we called the location to cancel the order before they made it.The young man who took the order informed us that he was not going to cancel the order. He was very rude to my spouse and was adamant that they had no way to cancel the order no matter what. We have a big family so it was a LARGE order costing 41.54. We were a good 40 miles away which made this a round trip of @ 80 miles. With fuel prices around 4.00/g it was going to cost 16.00 to make the pickup and they were refusing to cancel the order so we decided to make the trip.I arrived at the location and politely asked the attendant why they could not have cancelled the order and he just shrugged at me and said "the food is there" and just walked away from me. I informed him this is the last time we will ever use this location and he kind of smirked at me.For all these reasons I rate it 1 star for decent food but -8 for the service and absolute refusal to honor company protocol on order cancellations.They advertise curbside pickup but do not appear to honor that practice either, instead they encourage you to come in and pick your order up by hand.My advice? I would rather eat cardboard than ever come to this location ever again. Go literally ANYWHERE else and you would get better service and likely better food.
Jonathan Newsom
Great place! Workers are awesome!
B O
I have been to many subway establishments and the people seem to go light on the ingredients and are not friendly. But this location, and the other under the same ownership, have workers that are friendly and craft a great sandwich without any hassle.
Asked for a 6 inch they gave me a foot long and then on top of it the guy doesn’t ring me up for the combo. Worst customer service I have ever experienced at a subway.
Atmosphere: 1
Food: 3
Service: 1
Darrell can't make a sandwich to save his life. Ended up throwing out the footlong sandwich I paid for right in front of him.
Atmosphere: 1
Food: 1
Service: 1
I ordered teriyaki and they gave me tuna with hot sauce and
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Teriyaki Blitz
Everyone was friendly fast and the food was great!
Atmosphere: 5
Food: 5
Service: 5
I just had the pleasure of trying this subway, and this one is the best in town. The employees are very pleasant and the food freshVegetarian options: Veggie Pattie’s
Atmosphere: 5
Food: 5
Service: 5
This Subway is located in the small, but busy shopping center on Cool Springs Boulevard that also houses New Balance, Brown Bag and a few other spots. This is one of the smaller Subway's I have ever visited, but like the plaza they are in...small but mighty. A much needed renovation took place not too long ago, so the inside is in great condition and is quite pretty for a Subway. The couple of times I have stopped by to scoop up a sandwich, the service was decent. Not overly friendly, but not rude...very transactional. Overall, solid Subway location that I am happy to revisit when the craving hits.
Went there at 8:15 and it wasn’t open and they open at 8:00
Service: 1
Okay for a quick sub.
Food: 4
Service: 4
One of the best Subways in the area. My old go-to location closed, but the owner of that one, also owns this one. So, I started coming to this location. Aside from the food being consistent, I really like this one because they are not stingy on the toppings. If I say extra of something, they give me extra. I don't have to ask, "can I get a little more", like I have to do at a lot of other locations. I appreciate that.
Atmosphere: 5
Food: 5
Service: 5
This subway is the best subway I've ever been too. Every time I eat here I am never disappointed. I will go out of my way to eat at this Subway.
Restaurantji Recommends
This is the best subway that I have ever been too they have a really nice staff and they are quick too they always keep the place nice and clean it gets busy there sometimes but they always manage to have fast and easy service would recommend to come and try this place out!!
I would never give this place 1 star as they don’t deserve any star. I went there with my parents and 6 years old son last night.it was 8.30 pm and as per their website they closed at 9 pm still they refused us to sit inside said they already moped floor so we have to east ouside on dusty table. Very disgusting people with no customer service. They were two young boys working at night.. never recommend and will sure complain about it to the subway officials website.
I would avoid this place like the plague. I will never come back short of direct outreach from management and a genuine effort to make amends for the trouble they caused.We placed an online order for pickup. We accidentally set this location for pickup instead of the one near our house. We realized our mistake and, as per the directions on the website, we called the location to cancel the order before they made it.The young man who took the order informed us that he was not going to cancel the order. He was very rude to my spouse and was adamant that they had no way to cancel the order no matter what. We have a big family so it was a LARGE order costing 41.54. We were a good 40 miles away which made this a round trip of @ 80 miles. With fuel prices around 4.00/g it was going to cost 16.00 to make the pickup and they were refusing to cancel the order so we decided to make the trip.I arrived at the location and politely asked the attendant why they could not have cancelled the order and he just shrugged at me and said "the food is there" and just walked away from me. I informed him this is the last time we will ever use this location and he kind of smirked at me.For all these reasons I rate it 1 star for decent food but -8 for the service and absolute refusal to honor company protocol on order cancellations.They advertise curbside pickup but do not appear to honor that practice either, instead they encourage you to come in and pick your order up by hand.My advice? I would rather eat cardboard than ever come to this location ever again. Go literally ANYWHERE else and you would get better service and likely better food.
Great place! Workers are awesome!
I have been to many subway establishments and the people seem to go light on the ingredients and are not friendly. But this location, and the other under the same ownership, have workers that are friendly and craft a great sandwich without any hassle.