Food was good service was stand offish. Our server seemed annoyed when asked for anything . Need to improve customer service skills.as far as the automated reply; quite simply tell your staff to greet and treat people as they would want to be treated and not as if the customer is inconveniencing them. This was displayed towards everyone in the party. Tried take takeout on another day received a half full container. Disappointing.
David Alfery
We stumbled on this little gem today for lunch. Stunning decor, comfortable seating, relatively quiet. Nice varied menu, reasonably priced, food very flavorful and not "overdone" as I find in many Asian restaurants - i.e. the sesame chicken was nicely sesame'd (is that a word?) but not overpowering. We WILL be back!
Atmosphere: 5
Food: 5
Service: 5
Heather Leigh
The hostess wasn’t friendly nor very helpful when I asked for something spicy to add to my dish. The portions were small and not very tasty. We are lovers of Thai food and this wasn’t what we are used to the flavor was lacking.
Atmosphere: 5
Food: 3
Service: 3
Twoda Go
Great atmosphere! Drunken noodle is pretty good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Drunken Noodles
Benjamin Toncz
Let me start off by saying it usually takes either a horrible or an extremely satisfying experience for me to write a review.My experience with The Eastern Peak has been phenomenal. The staff are very friendly and very sociable, which to me is one of the most paramount peaks of customer service.The drink was phenomenal, the restaurant was clean, the food came out fast, the food was great, and the best part is I thoroughly enjoyed my meal. The servers and the bartend were not overbearing and I enjoyed my meal in peace, but they still gave me a pleasant experience with small talk here and there.All in all, I will be back here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot Stickers
Joshua Turner
Awesome red curry!
Atmosphere: 5
Food: 5
Service: 5
Michelle J
I've been to several Eastern Peak locations but this one is by far my favorite. The dining room is beautiful and the quality of their food and service has always been fantastic. They have an excellent sushi menu, too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spider Roll, Edamame, Chicken Pad Thai
Donald Joo
The staff here is pretty incompetent, but the food is good.
Atmosphere: 4
Food: 4
Service: 1
J. David G.
Fine food, good service and not very noisy. A comfortable place to enjoy dinner and good company!
J D.
The food is delicious. We had spring rolls, curry and spicy basil chicken. The ambience is cool. The service is kind. We will be back.
Best Asian food we have had in Franklin. We ordered through Uber eats and everything arrived hot and was delicious . Crab Rangoon was light and the perfect filling, Green Curry was spot on, drunken noodles with shrimp were hot and well spiced, we also were thrilled to find good pad Thai. It's taken us a year to find our go to Asian.. so happy we found you!!!
NOLA Girl
Went for a business lunch and the place is beautifully decorated and clean. The server was attentive and the food came out quickly. We had the spring rolls and it does not state on the menu that they are fried, so we were disappointed that they were fried, but they were delicious. Was assuming they were just raw rice paper though. We had the red curry and the chicken pad thai for entrees, both were delcious! The flavors were great. A colleague had the sushi and it looked great. I will definitely be back!
Atmosphere: 5
Food: 5
Service: 4
Liz M.
Went for a business lunch and everything we had was delicious and flavorful. We ordered the spring rolls for the appetizer, the menu did not specify that they were fried so that was a little disappointing but they were delicious nonetheless. We had the red curry with with chicken and the chicken pad thai and both were excellent. The pad thai was a little "saucy" but I would prefer more sauce than not enough. One colleague had the sushi and it looked delicious. I will be back.
Brandon Le
Very clean and upscale Asian restaurant that has authentic food but in a more fancy ambiance than traditional cuisine spots. The Thai dishes are very good here - particularly the curry and noodle dishes. They also had Chinese and Japanese dishes as well. The portions are good and fair for the price. Lots of seating available. Very nice and helpful waitstaff.
Atmosphere: 4
Food: 5
Service: 5
Erik Harris
Great service, welcoming atmosphere, and terrific food with a huge menu of choices! They also have lunch specials that are smaller portions with smaller prices, and the dinner portions are very generous sized.
Food was good service was stand offish. Our server seemed annoyed when asked for anything . Need to improve customer service skills.as far as the automated reply; quite simply tell your staff to greet and treat people as they would want to be treated and not as if the customer is inconveniencing them. This was displayed towards everyone in the party. Tried take takeout on another day received a half full container. Disappointing.
We stumbled on this little gem today for lunch. Stunning decor, comfortable seating, relatively quiet. Nice varied menu, reasonably priced, food very flavorful and not "overdone" as I find in many Asian restaurants - i.e. the sesame chicken was nicely sesame'd (is that a word?) but not overpowering. We WILL be back!
Atmosphere: 5
Food: 5
Service: 5
The hostess wasn’t friendly nor very helpful when I asked for something spicy to add to my dish. The portions were small and not very tasty. We are lovers of Thai food and this wasn’t what we are used to the flavor was lacking.
Atmosphere: 5
Food: 3
Service: 3
Great atmosphere! Drunken noodle is pretty good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Drunken Noodles
Let me start off by saying it usually takes either a horrible or an extremely satisfying experience for me to write a review.My experience with The Eastern Peak has been phenomenal. The staff are very friendly and very sociable, which to me is one of the most paramount peaks of customer service.The drink was phenomenal, the restaurant was clean, the food came out fast, the food was great, and the best part is I thoroughly enjoyed my meal. The servers and the bartend were not overbearing and I enjoyed my meal in peace, but they still gave me a pleasant experience with small talk here and there.All in all, I will be back here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot Stickers
Awesome red curry!
Atmosphere: 5
Food: 5
Service: 5
I've been to several Eastern Peak locations but this one is by far my favorite. The dining room is beautiful and the quality of their food and service has always been fantastic. They have an excellent sushi menu, too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spider Roll, Edamame, Chicken Pad Thai
The staff here is pretty incompetent, but the food is good.
Atmosphere: 4
Food: 4
Service: 1
Fine food, good service and not very noisy. A comfortable place to enjoy dinner and good company!
The food is delicious. We had spring rolls, curry and spicy basil chicken. The ambience is cool. The service is kind. We will be back.
Restaurantji Recommends
Best Asian food we have had in Franklin. We ordered through Uber eats and everything arrived hot and was delicious . Crab Rangoon was light and the perfect filling, Green Curry was spot on, drunken noodles with shrimp were hot and well spiced, we also were thrilled to find good pad Thai. It's taken us a year to find our go to Asian.. so happy we found you!!!
Went for a business lunch and the place is beautifully decorated and clean. The server was attentive and the food came out quickly. We had the spring rolls and it does not state on the menu that they are fried, so we were disappointed that they were fried, but they were delicious. Was assuming they were just raw rice paper though. We had the red curry and the chicken pad thai for entrees, both were delcious! The flavors were great. A colleague had the sushi and it looked great. I will definitely be back!
Atmosphere: 5
Food: 5
Service: 4
Went for a business lunch and everything we had was delicious and flavorful. We ordered the spring rolls for the appetizer, the menu did not specify that they were fried so that was a little disappointing but they were delicious nonetheless. We had the red curry with with chicken and the chicken pad thai and both were excellent. The pad thai was a little "saucy" but I would prefer more sauce than not enough. One colleague had the sushi and it looked delicious. I will be back.
Very clean and upscale Asian restaurant that has authentic food but in a more fancy ambiance than traditional cuisine spots. The Thai dishes are very good here - particularly the curry and noodle dishes. They also had Chinese and Japanese dishes as well. The portions are good and fair for the price. Lots of seating available. Very nice and helpful waitstaff.
Atmosphere: 4
Food: 5
Service: 5
Great service, welcoming atmosphere, and terrific food with a huge menu of choices! They also have lunch specials that are smaller portions with smaller prices, and the dinner portions are very generous sized.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Edamame, Green Curry