Dunkin'

1545 Nashville Pike Suite 101, Gallatin
(615) 230-0050

Recent Reviews

Karen Wright

I go about 6am at least once a week. The service is good and cheerful. Coffee and donuts very good.

Jessica Kidd

This Dunkin is by far the worst. The amount of times I’ve tried to order donuts for my household, pick up donuts for my office, or treat my daughter after school.. every time this place doesn’t have donuts. It doesn’t matter if you go a 6am 11am noon 2pm 4pm they’re out of donuts. I don’t even understand this. This store might as well just close. They open and close whenever they want not per store hours. Customer service is never great. There’s never a if you come back in such time we’ll have your order for you. The employees in there don’t want to do anything. The ‘assistant manager’ is rude and no help and seems there’s never a store manager there.

Atmosphere: 1

Food: 1

Service: 1

mike mullen

Awesome

Atmosphere: 5

Food: 5

Service: 5

Melinda

Very nice place .

Atmosphere: 5

Food: 5

Service: 5

Don Williams

First time visiting this store in Tennessee while visiting family.

Atmosphere: 5

Food: 5

Service: 5

Jeff

This place is the worst. Always closed during business hours and the employees are all Acoustic.

Atmosphere: 1

Food: 1

Service: 1

Jay Terry

Incompetent staff who can't perform even the simplest of tasks

Gina Kay

Horrible, still open for 4 hours they're cheerfully out of donuts and not making any more.

Service: 1

Debby Gautreau

I go every Sunday! Always great donuts and

Atmosphere: 5

Food: 5

Service: 5

Megan

Why are the posted hours of operation wrong? Multiple people have complained

Erin Schroeder

I went to this location on Thursday 11/16/2023 around 5:45 a.m. Online it stated the store opened at 5:30 a.m. and the app stated it opened at 5:00 a.m. when I got I attempted to go through the drive thru. I sat there for a few minutes, an employee came over the system and stated they didn’t open until 6:00. I am assuming it is a staffing issue just like the rest of the world however update the google page or let the customers know with a note on the drive thru intercom so customers don’t make a special trip and then take their business elsewhere.

Atmosphere: 2

Food: 4

Service: 1

Brandon Reynolds

I have gone multiple times near opening time and the employees sometimes get there at 6am and will not serve you despite opening time being 5am on the website.

Atmosphere: 1

Food: 3

Service: 1

Ana Matteson

Did both drive thru and went inside. Slow service and the coffee was not the same as Rhode

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Donuts

M G

This place is very slow and now they have the nerve to turn off mobile orders, no one has 30 minutes to wait for a

Service: 1

Recommended dishes: Donuts

DeAndra S.

This is the worst DUNKIN. They get the order wrong EVERY SINGLE TIME. It's ridiculous

Load More