Really great service and wonderful ice cream. The praline pecan ice cream was great. Everything else looks great too!
Atmosphere: 5
Food: 5
Service: 5
Scott Stewart
Loved this place since I was a kid. 1st bite always takes me back to being a kid with my grandparents vacationing in Gatlinburg as my grandfather didn't like going more than an hour or so from home lol
Sierra Truth
Best fudge I’ve ever had! The staff was amazing and let us try a bunch of flavors to help us decide, it was a tough choice, everything was delicious. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Morgan Evans
Always great ice cream at this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge
Sarah H.
So good, expensive but worth it! Fast service! I love Kilwins!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jordan Bryant
The lady at the front named (Shelley) was super friendly and outgoing & needs a raise ?? she made my night!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Apples
Savannah Hilton
Delicious ice cream and wonderful service! Everyone was so kind and offered samples before we chose our flavor. Loved it!
Atmosphere: 5
Food: 5
Service: 5
governer76
Wide variety of delicious looking sweets & ice cream. The salted caramel ice cream was some of the best I’ve ever had in my life! Can’t wait to go back again & try something different!
Nupur
Roaming the streets of Gatlinburg with ice cream from Kilwins is the best therapy after my long, stressful weekdays. They offer a variety of flavors, making it one of the best in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Chocolate and Roasted Coconut, Chocolate Dipped Waffle Cone, Hot Fudge, Chocolate Ice Cream, Coconut Ice Cream
Whitney
Their caramel apples with peanuts are the best I’ve had! They other kinds of toppings as well. Free samples of fudge are offered, I only tried the peanut butter and it was good! My apple came in a cute little box!
Best place to try icecream in gatlinburg. Their #1 cookies and cream is actually no. 1 and we also loved the cappuccino choco chip. Staff is nice. They provide tasting the icecream that you want to buy. As per the fudges they have, Kilwins mud fudge is too sweet.
Atmosphere: 5
Food: 5
Service: 4
Jamie Brantley
Precious shop! Everything we had here was delicious and the employees were so friendly!
Delicious treats. The staff was insanely helpful and kind to our kids, including offering samples to help the little ones decide on their big treats. Highly recommend the fudge and caramel cookie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Apples
Charles Gibson
BUYERS BEWARE...I have always been happy with the fudge I have purchased here until yesterday 2/7/24. Like always I bought the buy 2 slabs of fudge and get one free for around $26. Today I open it up and find 2 of the 3 slabs are already rock hard. In the past I have kept this fudge in the cupbord for 3 weeks before finishing it off and it has never got hard before. So now I'm wondering how long this stuff has actually been sitting around in the store. I guess it's just another lesson learned. I'll never buy another slab without sampling it first.
Atmosphere: 3
Food: 2
Service: 2
Ernesto Acosta
Beautiful, you have to eat the Fudge, buy 2 and get one free. And the ice creams but above all the
Really great service and wonderful ice cream. The praline pecan ice cream was great. Everything else looks great too!
Atmosphere: 5
Food: 5
Service: 5
Loved this place since I was a kid. 1st bite always takes me back to being a kid with my grandparents vacationing in Gatlinburg as my grandfather didn't like going more than an hour or so from home lol
Best fudge I’ve ever had! The staff was amazing and let us try a bunch of flavors to help us decide, it was a tough choice, everything was delicious. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Always great ice cream at this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge
So good, expensive but worth it! Fast service! I love Kilwins!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The lady at the front named (Shelley) was super friendly and outgoing & needs a raise ?? she made my night!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Apples
Delicious ice cream and wonderful service! Everyone was so kind and offered samples before we chose our flavor. Loved it!
Atmosphere: 5
Food: 5
Service: 5
Wide variety of delicious looking sweets & ice cream. The salted caramel ice cream was some of the best I’ve ever had in my life! Can’t wait to go back again & try something different!
Roaming the streets of Gatlinburg with ice cream from Kilwins is the best therapy after my long, stressful weekdays. They offer a variety of flavors, making it one of the best in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Chocolate and Roasted Coconut, Chocolate Dipped Waffle Cone, Hot Fudge, Chocolate Ice Cream, Coconut Ice Cream
Their caramel apples with peanuts are the best I’ve had! They other kinds of toppings as well. Free samples of fudge are offered, I only tried the peanut butter and it was good! My apple came in a cute little box!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Apples
Restaurantji Recommends
Best place to try icecream in gatlinburg. Their #1 cookies and cream is actually no. 1 and we also loved the cappuccino choco chip. Staff is nice. They provide tasting the icecream that you want to buy. As per the fudges they have, Kilwins mud fudge is too sweet.
Atmosphere: 5
Food: 5
Service: 4
Precious shop! Everything we had here was delicious and the employees were so friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Waffle Cones, Chocolate Dipped Waffle Cone
Delicious treats. The staff was insanely helpful and kind to our kids, including offering samples to help the little ones decide on their big treats. Highly recommend the fudge and caramel cookie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Apples
BUYERS BEWARE...I have always been happy with the fudge I have purchased here until yesterday 2/7/24. Like always I bought the buy 2 slabs of fudge and get one free for around $26. Today I open it up and find 2 of the 3 slabs are already rock hard. In the past I have kept this fudge in the cupbord for 3 weeks before finishing it off and it has never got hard before. So now I'm wondering how long this stuff has actually been sitting around in the store. I guess it's just another lesson learned. I'll never buy another slab without sampling it first.
Atmosphere: 3
Food: 2
Service: 2
Beautiful, you have to eat the Fudge, buy 2 and get one free. And the ice creams but above all the
Atmosphere: 5
Food: 5
Service: 5