I've been going to Rock and Roll Sushi in Germantown ever since it opened. When it first opened the food was great and the atmosphere was fun. Over time the food quality became subpar and the service was awful. My family and I stopped going because of this and took it off our normal rotation.A few months ago the ownership changed hands and it was under new management so I decided to give it a try again. I started by going and sitting at the bar after work for a few drinks and small dinners with friends. The food was much improved and the service was fantastic. So, I started going more often again.But then about a month ago the food quality started to take a turn. I thought it might be a fluke so I kept going. Then I noticed they new ownership went up on the price of all their drinks. So I stopped going to the bar after work.The last straw as tonight when I ordered takeout dinner for my family. The total of the order was right at $50 for pickup. My wife picked up our dinner on her way home and when she got home we found a $16 sushi roll that had been poorly constructed and was basically destroyed. A side salad with BROWN lettuce. A chicken hibachi with tasteless chicken and the veggies were not even cooked. They were basically raw. And last some overcooked edamame that was tasteless. I've attached pictures of all this.This dinner wasn't worth $5 much less the $50 we paid. This will be my last trip to Rock and Roll Sushi in Germantown because there are just too many other options that actually give you good food for the money. I doubt this location will last much longer.
Atmosphere: 3
Food: 1
Service: 3
Candace Sanford
Great food. Lexi (I think) was our server and she was great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
Lawrence Fossett
Food was good but it looks like they made the rolls
Atmosphere: 5
Food: 4
Service: 5
Kathleen Breheny
Food is mediocre, at best. Service is unremarkable. Atmosphere is lackluster. Music not bad.
Atmosphere: 2
Food: 2
Service: 3
Linnette Stone
I ordered food through Uber for me and my husband and everything was under cooked and the rice even for the sushi was way overcooked I spent almost $70 dollars and I wasn’t even given the sauce that went with the food! I literally put all the food back in the bag to see if I could take it back but when I called the store y’all were closed already. Neither one of us has eating the food. And it’s sad because I just had surgery and can’t go out to get food and decided to try something new and this was very disappointing.
Food: 1
Ahnah Cooley
One of the best sushi places around in my opinion! I have a seafood allergy and they are super cautious when I tell them that. My husband loves almost every roll he's tried from here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Fried Rice
yousef ibrahim
Time is perfectBUT WOW THEY CHARGE A TO GO SERVICE FEEOF 10PERCENT OF THE ORDER AMOUNT SO HOW MUCH TO DINE IN but other then that its good but the prices are high too so just don't complain about the prices but to charge extra fees is crazy worser then a maintenance at a car lot
Atmosphere: 5
Food: 5
Recommended dishes: Hibatchi Steak with Fried Rice and Vegetables
This was absolutely the WORST food, WORST customer service, WORST quality control and biggest WASTE of money! Rock N Roll Sushi in Germantown has steadily gone downhill!!! Our online order was terrible and when I called to explain what was wrong, I was told that I would have to drive all the way back there with the food in order for them to refund the order. No restaurant EVER expects that of their customers and neither should you Rock N Roll! Our crab rangoon was soggy, undercooked, lukewarm and had no dipping sauce. Our fried rice was a ball of mush, as if it had been cooked with too much water. The only edible part of our order were the two sushi rolls, but even those had overcooked tempura shrimp in them. There was no manager working for me to talk to, so I spoke to the hostess and she didn't say a single word to me after hello. After awkward silence she put a chef on the phone which I thought would be ok since he was the one who cooked the mess. He is the one who told me I would have to drive 20 minutes back to the restaurant for a refund. I told him how ridiculous that was and he said, "Well you took the food home. We need it back if you want a refund." Never once did the hostess or chef say, "I'm sorry your order wasn't correct. I'm sorry we forgot to give you dipping sauce and that everything wasn't warm. I'm sorry you weren't completely satisfied with your meal. How can we make this right?" Any one of those comments would have been appropriate, but to be told rudely that because I took the food from their restaurant, I would have to drive back there with it?????? Ridiculous! Horrible meal!
Food: 1
Service: 1
Christie Martindill
Everything was good. Fun little sushi shop with cute bathrooms, too! Ordered 2 rolls & 2 drinks. Full house & they communicated temporary longer than their normal kitchen-times. Open communication of their issue, earned them the 5th star back that I would have taken away for it. ⭐️
I ordered two Philadelphia Rolls off of DoorDash and basically received rice with toppings. I paid eleven dollars for each and was incredibly disappointed with what I purchased. I do not recommend using delivery from this restaurant.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Miso Soup
Sweetie T.
The food was delicious. The service was excellent. I would recommend this place to visit anytime of the day.
Toni B.
Took my daughter here for lunch. She had the sushi & dumplings. She said that her food was amazing!
Christian Gray
There are gluten-free sushi options here and gluten-free soy sauce. For someone who can't normally have sushi, this is a real treat!Dietary restrictions: Gluten-free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Roll, Fried Rice
Catherine Graham
I love sushi and excellent customer service, and Rock n Roll Sushi - Germantown did not disappoint! I didn't post any photos because they are doing an extensive renovation next week after already changing ownership - come check it out. It was my first time here. I accidentally made a mistake on my online order, and graciously and kindly they took care of it with a genuine smile. The food is great, and the service is outstanding. If you like music, sushi, or fun, come on out and try it starting the second week-ish of Nov. 2023. (The Wolfchase location is under the same new ownership and also being renovated as well.) Enjoy!
I've been going to Rock and Roll Sushi in Germantown ever since it opened. When it first opened the food was great and the atmosphere was fun. Over time the food quality became subpar and the service was awful. My family and I stopped going because of this and took it off our normal rotation.A few months ago the ownership changed hands and it was under new management so I decided to give it a try again. I started by going and sitting at the bar after work for a few drinks and small dinners with friends. The food was much improved and the service was fantastic. So, I started going more often again.But then about a month ago the food quality started to take a turn. I thought it might be a fluke so I kept going. Then I noticed they new ownership went up on the price of all their drinks. So I stopped going to the bar after work.The last straw as tonight when I ordered takeout dinner for my family. The total of the order was right at $50 for pickup. My wife picked up our dinner on her way home and when she got home we found a $16 sushi roll that had been poorly constructed and was basically destroyed. A side salad with BROWN lettuce. A chicken hibachi with tasteless chicken and the veggies were not even cooked. They were basically raw. And last some overcooked edamame that was tasteless. I've attached pictures of all this.This dinner wasn't worth $5 much less the $50 we paid. This will be my last trip to Rock and Roll Sushi in Germantown because there are just too many other options that actually give you good food for the money. I doubt this location will last much longer.
Atmosphere: 3
Food: 1
Service: 3
Great food. Lexi (I think) was our server and she was great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
Food was good but it looks like they made the rolls
Atmosphere: 5
Food: 4
Service: 5
Food is mediocre, at best. Service is unremarkable. Atmosphere is lackluster. Music not bad.
Atmosphere: 2
Food: 2
Service: 3
I ordered food through Uber for me and my husband and everything was under cooked and the rice even for the sushi was way overcooked I spent almost $70 dollars and I wasn’t even given the sauce that went with the food! I literally put all the food back in the bag to see if I could take it back but when I called the store y’all were closed already. Neither one of us has eating the food. And it’s sad because I just had surgery and can’t go out to get food and decided to try something new and this was very disappointing.
Food: 1
One of the best sushi places around in my opinion! I have a seafood allergy and they are super cautious when I tell them that. My husband loves almost every roll he's tried from here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Fried Rice
Time is perfectBUT WOW THEY CHARGE A TO GO SERVICE FEEOF 10PERCENT OF THE ORDER AMOUNT SO HOW MUCH TO DINE IN but other then that its good but the prices are high too so just don't complain about the prices but to charge extra fees is crazy worser then a maintenance at a car lot
Atmosphere: 5
Food: 5
Recommended dishes: Hibatchi Steak with Fried Rice and Vegetables
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Fried Rice, Ginger Salad
This was absolutely the WORST food, WORST customer service, WORST quality control and biggest WASTE of money! Rock N Roll Sushi in Germantown has steadily gone downhill!!! Our online order was terrible and when I called to explain what was wrong, I was told that I would have to drive all the way back there with the food in order for them to refund the order. No restaurant EVER expects that of their customers and neither should you Rock N Roll! Our crab rangoon was soggy, undercooked, lukewarm and had no dipping sauce. Our fried rice was a ball of mush, as if it had been cooked with too much water. The only edible part of our order were the two sushi rolls, but even those had overcooked tempura shrimp in them. There was no manager working for me to talk to, so I spoke to the hostess and she didn't say a single word to me after hello. After awkward silence she put a chef on the phone which I thought would be ok since he was the one who cooked the mess. He is the one who told me I would have to drive 20 minutes back to the restaurant for a refund. I told him how ridiculous that was and he said, "Well you took the food home. We need it back if you want a refund." Never once did the hostess or chef say, "I'm sorry your order wasn't correct. I'm sorry we forgot to give you dipping sauce and that everything wasn't warm. I'm sorry you weren't completely satisfied with your meal. How can we make this right?" Any one of those comments would have been appropriate, but to be told rudely that because I took the food from their restaurant, I would have to drive back there with it?????? Ridiculous! Horrible meal!
Food: 1
Service: 1
Everything was good. Fun little sushi shop with cute bathrooms, too! Ordered 2 rolls & 2 drinks. Full house & they communicated temporary longer than their normal kitchen-times. Open communication of their issue, earned them the 5th star back that I would have taken away for it. ⭐️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered two Philadelphia Rolls off of DoorDash and basically received rice with toppings. I paid eleven dollars for each and was incredibly disappointed with what I purchased. I do not recommend using delivery from this restaurant.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Miso Soup
The food was delicious. The service was excellent. I would recommend this place to visit anytime of the day.
Took my daughter here for lunch. She had the sushi & dumplings. She said that her food was amazing!
There are gluten-free sushi options here and gluten-free soy sauce. For someone who can't normally have sushi, this is a real treat!Dietary restrictions: Gluten-free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Roll, Fried Rice
I love sushi and excellent customer service, and Rock n Roll Sushi - Germantown did not disappoint! I didn't post any photos because they are doing an extensive renovation next week after already changing ownership - come check it out. It was my first time here. I accidentally made a mistake on my online order, and graciously and kindly they took care of it with a genuine smile. The food is great, and the service is outstanding. If you like music, sushi, or fun, come on out and try it starting the second week-ish of Nov. 2023. (The Wolfchase location is under the same new ownership and also being renovated as well.) Enjoy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Roll, Fried Rice