They didn’t even try to shake my drink. You still can see the sauce at the bottom. How on earth a barista not even try to mix the drink well. I ordered my coffee with salted caramel cold foam on top, but it’s literally just some kind of whipping cream. I would be understanding if they were busy, but not at all. That’s so lazy when you not even try to meet the standards of your work. Never come back again.
Mary Smiths
Never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Tara Smith Johnson
Loved the patio! Friendly and helpful staff.
Atmosphere: 5
Food: 5
Service: 5
Carla Dunn
Today was subpar. Normally service is exceptional. Person at drive thru and zero interaction.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon & Gruyère Egg Bites
Dilipkumar Kapadia (Richard)
Good coffee store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Mark
This Starbucks is really deteriorating. It is a very filthy environment with not even functioning power outlets. That defeats the whole purpose of coming to a place like this. Not only that but the staff members locked the doors to prevent any customers from entering because they were supposedly understaffed. It is a very understandable situation but I don’t think that’s right on the managers end to have these employees over worked. This place needs some serious change in direction.
Atmosphere: 1
Food: 1
Service: 1
Rachel Carpenter
Drive thru atmosphere is on point.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Ethos Bottled Water
Patrick Beck
They need to improve counter service.
Service: 1
John M.
This is a decent enough Starbucks in Germantown, Tennessee (just outside of Memphis, Tennessee). The staff was friendly enough and in addition to coffee, they have some decent enough things to order to feed your hunger.
mikehawk hawk
Everytime i come here they have some reasons to why the drive thru is closed not to mention they mess up the drinks every time i have to ask them to fix something because i am tired of spending $8 for the same guys to mess up my drinks they r lazy and incompetent
Today I went for some coffee and Mr. Logan, a worker, took my order and never gave it to me. More than 25 minutes passed and another person attended to me and gave me the coffee. When I asked him for it, he looked at me and didn't say anything, these types of people just ignored me. they give a bad image to the
Atmosphere: 1
Food: 3
Service: 1
Alex Baldree
I know Starbucks is busy right now due to saddle creeks power outage. But it’s been 45 minutes and I still haven’t received my coffee this is unreasonable. About to get a refund because I don’t want the coffee anymore and will take my business else where.
Atmosphere: 1
Food: 1
Service: 2
Yukita Unyque Manuel
I am always pleased when I go to
Atmosphere: 5
Service: 5
sylvia A
Worst customer service they act like they are doing you a favor when you ask them for something. I got a large black coffee and they tried to charge me extra for cream and when I asked for extra sugar she gave me one packet with so much attitude.
Service: 1
paulette A
Nice group of people, but the coffee was weak, even after paying for an espresso shot.
They didn’t even try to shake my drink. You still can see the sauce at the bottom. How on earth a barista not even try to mix the drink well. I ordered my coffee with salted caramel cold foam on top, but it’s literally just some kind of whipping cream. I would be understanding if they were busy, but not at all. That’s so lazy when you not even try to meet the standards of your work. Never come back again.
Never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Loved the patio! Friendly and helpful staff.
Atmosphere: 5
Food: 5
Service: 5
Today was subpar. Normally service is exceptional. Person at drive thru and zero interaction.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon & Gruyère Egg Bites
Good coffee store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
This Starbucks is really deteriorating. It is a very filthy environment with not even functioning power outlets. That defeats the whole purpose of coming to a place like this. Not only that but the staff members locked the doors to prevent any customers from entering because they were supposedly understaffed. It is a very understandable situation but I don’t think that’s right on the managers end to have these employees over worked. This place needs some serious change in direction.
Atmosphere: 1
Food: 1
Service: 1
Drive thru atmosphere is on point.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Ethos Bottled Water
They need to improve counter service.
Service: 1
This is a decent enough Starbucks in Germantown, Tennessee (just outside of Memphis, Tennessee). The staff was friendly enough and in addition to coffee, they have some decent enough things to order to feed your hunger.
Everytime i come here they have some reasons to why the drive thru is closed not to mention they mess up the drinks every time i have to ask them to fix something because i am tired of spending $8 for the same guys to mess up my drinks they r lazy and incompetent
Restaurantji Recommends
Today I went for some coffee and Mr. Logan, a worker, took my order and never gave it to me. More than 25 minutes passed and another person attended to me and gave me the coffee. When I asked him for it, he looked at me and didn't say anything, these types of people just ignored me. they give a bad image to the
Atmosphere: 1
Food: 3
Service: 1
I know Starbucks is busy right now due to saddle creeks power outage. But it’s been 45 minutes and I still haven’t received my coffee this is unreasonable. About to get a refund because I don’t want the coffee anymore and will take my business else where.
Atmosphere: 1
Food: 1
Service: 2
I am always pleased when I go to
Atmosphere: 5
Service: 5
Worst customer service they act like they are doing you a favor when you ask them for something. I got a large black coffee and they tried to charge me extra for cream and when I asked for extra sugar she gave me one packet with so much attitude.
Service: 1
Nice group of people, but the coffee was weak, even after paying for an espresso shot.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Frappuccino