I'm not sure what it is, if it's just new people or carelessness but lately the coffee sucks. And the bagel minis are never warm.
Atmosphere: 2
Food: 1
Service: 3
NismoGuy370z
Waited in line for 35 minutes for an half dozen of donuts. All to find out that staff was playing on their phones. Also I wasn’t even given a receipt!
Kenneth Amos
Thank you so much for giving me a cup with a messed up lid so I spilled coffee all over myself. Great way to start the day. Its impossible to look at the rim of the cup and think putting a lid on it would keep it from leaking. So
Atmosphere: 1
Food: 1
Service: 1
Sierra Marie
they didn’t fill my cup up all the way????? i order the same thing 5 days a week and this is the only location that 1- skimps me on my stuff and 2- rude employees who are not knowledgeable on customer service or what this company sells.
Atmosphere: 1
Food: 1
Service: 1
Richard KACZMAREK
The same old donuts every timeAfter 12 noon there is no donuts and if you are lucky to get one hard as a rockStaff changes every
Atmosphere: 1
Food: 2
Service: 1
Angela Yokley
Velvet coffee is amazing. Staff is also so sweet.
Atmosphere: 5
Food: 5
Service: 5
Logan Melton
Greeneville Dunkin usually does really well, but today the guy at the drive through window was very rude and they did a terrible job making my food. The food did not taste poorly, however when I order a bacon sandwich I expect a good amount of well…. BACON.Overall today with the combination of bad attitudes and a measly amount of bacon I had a bad experience.
Atmosphere: 3
Food: 2
Service: 1
ARJ Parke
Jaw dropping customer service. Waited in the drive-through for five minutes with no one in front of me. A line was building, and after yelling, " hello" into the intercom to no response pulled up to the window. Was ignored until she opened the window to say I needed to pull around. After telling her what happened, she informed me their system doesn't pick up big trucks. So she wanted me to pull around again even though it doesn't work. She insisted it would be rude if she took my order because of the other people behind me, even though I was there first? Absolutely bizarre. Then, she refused to give her name so I could talk with management
Bri Amyx
So much improvement over the last year! Keep up the hard workUpdate Dec 2023Fast service nowadays. But like where did the bacon go? I paid extra for bacon avocado just to get maybe an inch of bacon on it ???
Atmosphere: 5
Food: 4
Service: 5
Amy Ray
Long wait with only 1 car ahead of us. Almost gave us the wrong order. Two medium coffee with cream & sugar... horrible! And grounds in it to top it off.
My mom and I went through the drive through yesturday around 1045 am .I ordered 2 ☕ the girl.at the drive through didn't hear me as I drove around I noticed she got 1 ☕. I ask at the window if I could get another one .she acted like it was the end of the world she took the card for payment .when the coffee was made she just left them sitting there .as she handed them out the window finally she said HERE .not a have a good day thank you just HERE .NOT very good customer service .I did tell her to have a great day as I left .Customer service goes a long way even if your having a bad day be nice .I believe the girls name was Allison
Atmosphere: 1
Food: 2
Service: 1
Stephanie Cruz
Ordered the same 2 coffee drinks twice a week for months at this store. Drinks were never made the same way twice. If you have a mobile order go the the register like you're going to order instead of the pickup counter designated for you. If you go to the pickup counter you will grow old waiting to be acknowledged. Zeros for quality, consistency, service, and atmosphere.
Atmosphere: 1
Food: 1
Service: 1
jason belt
Some of the nicest, and talkative kids I have ever came across in a fast food place, they actually seemed to like working there, rare these days, therfore customer service 110% as for food it was great , but being treated like a person rather than a number was my highlight of my visit !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Trisha Green
Order a drink and sandwich. Person making the sandwich was more concerned about the drive thru. Left without my order.
I'm not sure what it is, if it's just new people or carelessness but lately the coffee sucks. And the bagel minis are never warm.
Atmosphere: 2
Food: 1
Service: 3
Waited in line for 35 minutes for an half dozen of donuts. All to find out that staff was playing on their phones. Also I wasn’t even given a receipt!
Thank you so much for giving me a cup with a messed up lid so I spilled coffee all over myself. Great way to start the day. Its impossible to look at the rim of the cup and think putting a lid on it would keep it from leaking. So
Atmosphere: 1
Food: 1
Service: 1
they didn’t fill my cup up all the way????? i order the same thing 5 days a week and this is the only location that 1- skimps me on my stuff and 2- rude employees who are not knowledgeable on customer service or what this company sells.
Atmosphere: 1
Food: 1
Service: 1
The same old donuts every timeAfter 12 noon there is no donuts and if you are lucky to get one hard as a rockStaff changes every
Atmosphere: 1
Food: 2
Service: 1
Velvet coffee is amazing. Staff is also so sweet.
Atmosphere: 5
Food: 5
Service: 5
Greeneville Dunkin usually does really well, but today the guy at the drive through window was very rude and they did a terrible job making my food. The food did not taste poorly, however when I order a bacon sandwich I expect a good amount of well…. BACON.Overall today with the combination of bad attitudes and a measly amount of bacon I had a bad experience.
Atmosphere: 3
Food: 2
Service: 1
Jaw dropping customer service. Waited in the drive-through for five minutes with no one in front of me. A line was building, and after yelling, " hello" into the intercom to no response pulled up to the window. Was ignored until she opened the window to say I needed to pull around. After telling her what happened, she informed me their system doesn't pick up big trucks. So she wanted me to pull around again even though it doesn't work. She insisted it would be rude if she took my order because of the other people behind me, even though I was there first? Absolutely bizarre. Then, she refused to give her name so I could talk with management
So much improvement over the last year! Keep up the hard workUpdate Dec 2023Fast service nowadays. But like where did the bacon go? I paid extra for bacon avocado just to get maybe an inch of bacon on it ???
Atmosphere: 5
Food: 4
Service: 5
Long wait with only 1 car ahead of us. Almost gave us the wrong order. Two medium coffee with cream & sugar... horrible! And grounds in it to top it off.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Donuts
Restaurantji Recommends
My mom and I went through the drive through yesturday around 1045 am .I ordered 2 ☕ the girl.at the drive through didn't hear me as I drove around I noticed she got 1 ☕. I ask at the window if I could get another one .she acted like it was the end of the world she took the card for payment .when the coffee was made she just left them sitting there .as she handed them out the window finally she said HERE .not a have a good day thank you just HERE .NOT very good customer service .I did tell her to have a great day as I left .Customer service goes a long way even if your having a bad day be nice .I believe the girls name was Allison
Atmosphere: 1
Food: 2
Service: 1
Ordered the same 2 coffee drinks twice a week for months at this store. Drinks were never made the same way twice. If you have a mobile order go the the register like you're going to order instead of the pickup counter designated for you. If you go to the pickup counter you will grow old waiting to be acknowledged. Zeros for quality, consistency, service, and atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Some of the nicest, and talkative kids I have ever came across in a fast food place, they actually seemed to like working there, rare these days, therfore customer service 110% as for food it was great , but being treated like a person rather than a number was my highlight of my visit !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Order a drink and sandwich. Person making the sandwich was more concerned about the drive thru. Left without my order.
Atmosphere: 3
Service: 1
Place is so slow and just can’t make a good ice
Atmosphere: 3
Food: 2
Service: 1