Kroger Deli
$$ • Deli
Hours:
1820 Roane State Hwy, Harriman
(865) 717-3130
Kroger Deli Reviews
I, along with several others waited this evening for our pickup orders. Mine was scheduled 7:30-8:00. There were at least 15 people waiting. One lady had her pickup scheduled for 6:00 and was still there at 8:45. The manager sent a girl (teenager) out to explain the problem at 8:30 pm. That was absolutely NOT this young girls job, and the manager should have done this themselves. I don’t understand why the manager couldn’t call customers to relate that their orders were going to be delayed. It’s not the teenager workers fault that the management is operating things poorly. There were several customers that got a little too irritated at her, and I honestly felt bad for her. However Kroger needs to realize that they have made people choose pickup as there are never enough cashiers open and if they have too many orders to pick, they need to cut off ordering. I did try calling the store several times, to never get an answer. Another shopper went in and customer service was closed. I (hopefully) canceled my order, but who knows as it’s still pending. Just a heads up for anyone wanting to do pickup, be prepared to wait, and then wait longer.
Ratings
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 6AM - 9PM |
People in Harriman Also Viewed
Personal shoppers have given me dented, and an unsealed can. Decomposing fruit...check your pick up order before you pull out. Dates within a day... I'm done with pick up!