Popeyes Louisiana Kitchen

1921 N Highland Ave, Jackson
(731) 422-5513

Recent Reviews

Meagan Cook

So they forgot to give us all our orders and had to go back inside to get it. The tenders were burnt bad and had more bread than chicken. And good grief, the service was so sloooooow, real bad on the wait. This location could use some help.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cajun Fries

Natalie Cook

So we get here at popeyes, and we are a family of 4, so 3 of us order the 5 piece chicken tender with fries. The counter lady asking to take our order looks back at one of the workers and says we have an order with around 20 pieces of chicken and he's like for real, and she said yeah seriously get to making it and he's like naw naw she said get back there and do it. With us standing there. We wait for like 30 mins and when they hand us our food they tell us we have to leave that they are closing the store it's 9:00 at this time we had already looked at the time of the location it said it closed at 12:00 so we thought we had plenty of time but we were wrong because they told us we had to leave. So we go to sit in the car and eat while looking through our stuff. we are missing our fries and 1 of the 5 pices tender meals. We went in to get it fixed and waited 20 min for them to fix it because someone else was also complaining about their food Wait. and wanted a refund, but the refund didn't go through. Some workers were leaving others were going out to smoke while employees were saying, "Are y'all not going to attend the people in the front?" Others were shaking and rubbing their head like they were stressed. But if they would learn to do their freaking job, they wouldn't have to deal with mad customers. We waited patiently, and they gave us a whole container of fries and 15 more chicken tenders. Also, the first round of chicken tenders were overcooked and too crunchy, not edable. Other customers were also complaining that the chicken tasted old. While the workers were yelling at them saying no its fresh. It was fresh, alrighty, and freshly overcooked. The second batch of chicken tenders looked like they were supposed to! I have pictures of the before and after.

Atmosphere: 1

Food: 2

Service: 1

Elizabeth R

I ordered 2 Classic Chicken Sandwiches and they were hot and fresh! Thank you ?

Atmosphere: 4

Food: 4

Service: 5

Christine Curtis

The Buffalo shrimp is the slap your mama

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Wings, Coleslaw, Mac Cheese

Charlotte Wood

I went through the drive through and the person taking my order was so rude I just left. Never done that before. I really wanted that Popeyes too!

Atmosphere: 1

Food: 1

Service: 1

Chris Watkins

Great service the food was

Atmosphere: 5

Food: 5

Service: 5

Yasmine Flagg

Horrible experience this location doesn't even deserve one star , the white male manager became very upset due to me stating that I would decide what sauce I wanted when I get to the window in his words it was very disrespectful to choose at the window like the sauces are coming out of his paycheck ! He doesn't know how to conduct his self as a person being in a higher position, lack social skills people skills ! If he doesn't like his job , he shouldn't take it out on the customers ! Very Bad customer service , instead of doing his job which the one he applied for he would rather agrue with the customer when he could have completed the job in a respectful manner which he was taught when accepting the position

Bamafan_74

Food is great but the drive thru service is horribly slow... regardless of whether there are customers in the restaurant or not. Also, ther have been many times that certain dishes were not available because they didn't have enough thawed out for the day.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Spicy Chicken Sandwich

Jan Williams

Used old oil to fry chicken. Terrible! It had a burnt smell. Couldn’t eat it

Joshua Rose

The food at most of the restaurants are good. This particular one wasn't as they normally are but then when you see the store you kind of

Atmosphere: 1

Food: 4

Service: 2

rcp3p0

4pm no spicy chicken, otherwiseMojave dried chicken jerky, rice and beans, middle age biscuit. Counter service , completely ignored briefly. Last chance this location, won't be back.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Red Beans Rice

Sandra Schmitz

First Popeyes that I've been in that was run down looking and nasty. Workers were nice but non to friendly looking.

Atmosphere: 2

Food: 4

Service: 4

dejah

they were closed 15 min before closing!! they close at 11 on friday but was closed by 10:45!

Service: 1

Anigha M.

when I came in the manager with dreads was yelling at the employees cussing and being very rude to them

robert lawrence

Good food at a good price.They give Senior Discount.You must ask for it.

Atmosphere: 4

Food: 5

Service: 5

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