KFC

1920 N Roan St, Johnson City
(423) 283-4350

Recent Reviews

Sherry Sheets

Chicken tenders were old, dry and very small. Maybe they may have set under heat lamp to long. Wasn’t worth the money they changed for them

Food: 1

Service: 4

Dr FungalBooty

They don't have the smashed potatoe bowl with nuggets anymore.... so I don't go to KFC anymore.

Atmosphere: 1

Food: 1

Service: 1

fatnstupid streams

I had several problems with my order and the manager was super polite and helpful.

Atmosphere: 3

Food: 3

Service: 5

Dan Poulter

After spending 45 minutes in drive thru.i ordered 12 piece original recipe got home it was there always frozen crispy recipe. Totally disgusting. I will never do business with this KFC again. Also w2 dollars for a twelve piece bucket

Atmosphere: 1

Food: 1

Service: 1

Bobbie Childress

Drive thru $20 deal. The chicken was soggy,the corn had no flavor and the gravy was yellow taste

Atmosphere: 2

Food: 2

Service: 3

Kathryn Albertson

Pleasant staff, good food. After I paid in the drive thru, it took an additional 6 minutes for the food to be brought out. Am I spoiled, expecting fast food to be faster???

Food: 5

Service: 5

Leonard Smith

No chicken livers..Service was

Atmosphere: 5

Food: 5

Service: 5

Marty Grindstaff

They never have what I want here for some reason and it's slow in the drive

Atmosphere: 3

Food: 3

Service: 2

Guy Montana

Food is normal for KFC. Place was super dirty, the dining floor was all sticky with old dried soda, the entrance is black with old nasty grease or whatever, the tables were dirty and a little sticky. I stood at the counter for nearly 5 minutes before I got even a “hello”. I don’t expect a busy person to drop the customer they are helping to come to me, but a greeting of “Hi we’ll be with you as fast as we can. We short staffed or whatever.” Just acknowledge the new people as they walk up. I ordered for dine-in and everything came in to-go boxes and in a bag. I used to manage KFC about 25 years ago. If this happened there would be some long conversations on how come it happened, then decisions made on how to help the crew catch up on the cleaning and greeting skills. More crew hired or fired would come later. But something is wrong here…. I hope they get the help they need. I would assume they are all over worked, and under staffed. Everyone there seemed to be dragging a bit. Covid has taken so much out of everyone. Maybe a group meeting to help crew morale and take a bit more pride in their jobs? But they need some help there. If the local stores are all owned by the same people, get all the staff to show up at each restaurant as a group to clean and get things squared away and caught up or it will continue to degrade. Close for a day or something. Yes I know corporate will scream; yes I know that’s expensive. But it’s cheaper than having to fire and rehire whole crews because they don’t like the atmosphere or cleanliness of the place they work at. The KFC I used to work at in Payson AZ; Roger and Melissa were the franchise owners at the time. They came and helped clean, move equipment from one location to another. They set the example by working on the hard dirty jobs! I hope someone here will read this and take notice for the staff’s sake.

Atmosphere: 1

Food: 3

Service: 1

Mark Eldridge

The chicken was very

Atmosphere: 5

Food: 4

Service: 5

Rebecca Estep

I haven't been there in a while, but the original recipe chicken is still Awesome! I plan to return! Christopher was very helpful!

Atmosphere: 5

Food: 5

Service: 5

Fawn Adams

The best place to eat with the friendliest managers I love this KFCParking: There's plenty of parkingKid-friendliness: They have four different kids meals and they're all very tasty

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Colonel Sandwich

Tony Long

Can't go wrong with KFC chicken tenders, and this place was served.them well.

Atmosphere: 4

Food: 5

Service: 4

Jason Williams

Place was clean people were cool and friendly just felt welcomedKid-friendliness: They let my kids draw and hung up their pictures

Atmosphere: 5

Food: 5

Service: 5

Ellyn Winterberg

Very, very poorly managed location. Paid for food at 8:11. Was told to pull forward, food would be right out. 27 mins later and tired of waiting. Pulled around. Asked for refund. Waist of time. Each and every time I have been, it’s been a long wait time. Tonight was finally unacceptable. This location needs a management staff that knows how to run a store. Would not recommend this location to anyone.

Service: 1

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