McDonald's

2101 N Roan St, Johnson City
(423) 282-5663

Recent Reviews

Ellie Hamilton

Not a big fan if McDonald's but love the breakfast and any size drinks are .99 cents. It's a no brainer!!Wheelchair accessibility: Wheelchair acceptability clearly marked, very pleases to see that.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Bacon Egg & Cheese Biscuit, Big Breakfast, Spicy Crispy Chicken Sandwich, Hot Caramel Sundae, Filet-O-Fish, Chicken Mcnuggets

Jason Palmer

New Remodel with Technology upgrade. Self Service Kiosk. Food is well McDonalds. Staff is kind and courtesy!Parking: Convenient and plenty availableKid-friendliness: No Kids Play Area.Wheelchair accessibility: Front Door Access with Ramps

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bacon Egg & Cheese Biscuit, Mcmuffin, Egg Mcmuffin, Spicy Crispy Chicken Sandwich, Croissant

Star Walters

I used the mobile app and went thru the drive thru. I sat at the 2nd window to get my frappe, the only thing I ordered, for almost 5 min, then got pulled forward to only be forgotten about for another 12 to 15 min. The employee came out and ADMITTED that they FORGOT about me, while handing me a bag with 2 pies. After all that, they STILL got the order wrong!!! I asked for NO WHIPPED CREAM

Atmosphere: 1

Food: 1

Service: 1

Bob Fritz

They must have been severely under staffed! But the food was good. Just very slow.The ladies bathroom had no toilet paper if I say anything more it's just complaining when the real issue is they were under staffed.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Two Cheeseburger Combo

Nikki Compton

Everytime I go through this restaurant there is always an issue. Today I came through at 5:14 AM and they said they could only serve me drinks. The hours state they open at 5AM but they never have enough staff and they are never prepared.

Atmosphere: 2

Food: 2

Service: 1

Dan Brookshear

Food at a decent price. The kids requested it.

Atmosphere: 4

Food: 4

Service: 4

Krazy Kitten 800

Look, I know McDonalds and other fast food chains have garnered a poor reputation for not really caring about the customer more than doing their job. It ain’t no secret.Tonight was different.I got me 2 Mc chickens and copped the 20pc spicy nugs, as you do. The young lady that took my order was very nice, polite (yes, those are different), and even complemented my chosen dashboard decor. She informed me that the spicy nugs were being cooked to order, which was no problem for me, and that they were really good. The manager at the second window told me the same thing and asked me to pull to the little wait area in the nicest way I have ever been told that. Both of them deserve raises, lord help me I didn’t get their names.Fast food workers are people too!

Atmosphere: 4

Food: 4

Service: 5

Heath Gregg

It’s McDonald’s. Food is good and staff is courteous.

Atmosphere: 3

Food: 3

Service: 3

Robby Meadows

It's just ok. They don't

Atmosphere: 2

Food: 2

Service: 4

Recommended dishes: Cheeseburger, Big Mac

D S

The absolute worst customer service I’ve ever seen. Ordered a 20 piece nugget. The girl told us to go park in space number 2 and they would bring it out. After 15 minutes no one came out so I went inside to ask about it and the first thing they could say rudely was, where is your receipt? They sent back for a manager but It took him 10 minutes for him to come out to talk to us. He did take care of the situation, but those employees all need an attitude adjustment. He said it was his 1st day at this store & he would be taking care of some things. I sure hope so.

Atmosphere: 1

Food: 3

Service: 1

Malinda Rehor

Wish it was

Atmosphere: 3

Food: 3

Service: 3

Brittany Brock

Hot and delicious thank you guys super fast as

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcdouble, Cheeseburger, Hamburger, Chicken Mcnuggets

Stephanie Meabrod

So disappointing food called. Hamburger nuggets tasted like they were days old. French fries were cold

Atmosphere: 1

Food: 1

Service: 1

Tucker Jones

It's your typical McDonald's so 4-5⭐??

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Ice Cream Cone, Two Cheeseburger Combo, Mcdouble, Crispy Chicken Sandwich, Mcflurry with Oreo Cookies, Nuggies & Fries, Cheeseburger, Hamburger, Big Mac, Happy Meal, Chicken Mcnuggets, Pancake

Kristy M (Basketballmom78)

Ordered 2 of the 4 burgers without buns. Only one knife and fork brought. Asked for ketchup for 3 orders of fries and got maybe 6 packets. Miss being able to get my own ketchup. Large fries need at least that many of those tiny packets. ?

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Cheeseburger

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