Papa Johns Pizza

3111 Bristol Hwy, Johnson City
(423) 283-4400

Recent Reviews

Scott Smalling

Ordered from wrong store and Manager corrected the order and refunded my money. Excellent job of customer service!!!

Atmosphere: 5

Food: 5

Service: 5

Tiffani Calliham

My papadia was literally all bread... These are the crusty pieces that were too hard to eat! What a waste of $.

Food: 1

Charles Branum

Small pizza not well done.

Food: 3

Service: 3

Jerry Pierce

Nice ppl

Atmosphere: 4

Food: 4

Service: 4

Scott “Ole Cracker Jack” Dee

Delivered cold food, forgot part of my order, & customer service is a nightmare. Go local or something, this place is a

Atmosphere: 1

Food: 1

Service: 1

Rob Bowman

Waited 1 1/2 hours then called, they said it had been delivered, found it on the front porch in the 24 degree weather, didn’t even ring doorbell. Not only was it cold, it sucked! I will Never order from there again!

Food: 1

Service: 1

Kristen Trent

Jesus Christ. Worst service I've ever had. They're just a bunch of kids screwing around in there. When you tell me my order will be done in "like 8 min" and I'm sitting there for 15 or more?? There's no reason 2 people that came in AFTER me should have got their food no problem when the order I was picking up was also ordered ahead like everyone else. Do better...

Atmosphere: 1

Food: 1

Service: 1

Rennen

they had an attitude from the jump, looked at me crazy when i didn’t tip on a carryout order, and when i got home they cut it insane. There was a whole circular portion in the middle because they cut it like a toddler. i’m not tipping for a job you already get paid for. especially not when you’re rude and the food was

Atmosphere: 1

Food: 3

Service: 1

Adam Jasenak

Order said 35-45 min.Got notification that our order was delivered after 90 min.Not outside. Called the storeNo answer where it was. Said “driver isn’t back yet”Then offered to deliver another order in 50 min….

Service: 1

Breanna Copfer

This is the worst pizza place in Johnson City. If you enjoy waiting hours for a cold pizza and rude staff ??

Kim Randolph

Don't order from this establishment because you will get whatever they feel like giving you. We spent almost $30 for a pizza that did not resemble what I ordered. I went over it several times with the girl on the phone because she did not seem to understand me to begin with. We waited 45 mins and finally recieved a pizza that was cold and not what I ordered. When I called back I was RUDELY told that I could not receive another pizza or a refund. The boy on the phone was VERY rude and told me I had to take what I had gotten. So save your time and your money and go somewhere else.On a positive note: the delivery driver was very nice.

Food: 1

Service: 1

Phillip Johnson

Tyler is the worst manager a company could have. This makes 3 times he has messed up our order. I will be calling the manager above you, Tyler, on Monday. I will talk to her in front of you also. You have a smart mouth for a manager. Please act that way when I get there Monday with your manager. This place is pathetic. I will go to Domino's or Pizza Hutt

Atmosphere: 1

Service: 1

summer jackson

Worst experience ever ordered two pizzas carry out. It didn’t look like Papa John’s didn’t taste like Papa John’s and was so hard you couldn’t chew it. Not to mention when I went in there that crew looks pretty rough. Couldn’t get cashed out, called the next day to tell them about it I was asked if I called last night. I said I’m calling now to tell you she said well I can’t do nothing about it. I said I’m not wanting nothing for free. I’m just telling you how bad it sucks.. I will not be going to Papa Johns no more not to Johnson City one.

Amber Mccurry

I have never in my life been humiliated and disrespect in my life.. This place is a joke where they got their management firm I will never know very childish. Shame on anybody who raised them.. ? and this review is just very beginning of what I plan to do I will be reaching out to corporate to express how upset I am with this not to mention how I think they should not have a job they obviously you're not grown enough not only did they disrespect me and humiliate me but they also wide and lie to the local authorities that's just sad grown people acting like they have no morals or values and don't know how to act her age that they definitely don't need a job in management.

Atmosphere: 1

Food: 1

Service: 1

Casey Anagnostopoulos

We ordered and got it delivered and the gentleman that brought our food to us was so nice, respectful, and did an awesome job. I called the location to find out his name she said Corduroy.. Great customer service and thank you for going above and beyond.

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