Everything was amazing!! The people where really nice!! Make an amazing Late!!
Atmosphere: 5
Food: 5
Service: 5
Josh Garland
I'm never picking up a delivery here again. 1 coffee. It's a 10-minute drive to get there. Stand at the counter for about 5 minutes and nobody even acknowledged that you're standing there. Do I have to have a flag and wave it back and forth so I can get the stupid coffee
Milton Marks
Very good experience this time. However, the cost is now prohibitive. I go to Starbucks only on trips and then only if I can't find a locally owned place that roast their own beans. RND and Sweet Donkey in the Roanoke VA area offer a better product. Still, when at-home, I make my own espresso and rarely go to a coffee shop. The expense is just too much!
Atmosphere: 4
Food: 4
Service: 5
Jeanne Johnson
I have been going to Starbucks all over the country for 30 years almost daily and never have I had such horrible experience as I had at this place. And if you look back at my other reviews, I am honest and hardly ever have had to give a one star review. I stopped by this past Wednesday around 11 am and drove through and ordered two ice grande triple espresso with extra ice and a splash a heavy cream and a bacon, egg and Gouda sandwich . I was given a tall cup with no extra iced, and it had some kind of weird white stuff on the bottom. I’m thinking, perhaps they started to put white chocolate in the cup and then realized it was wrong and made my drink in it anyway, I’m not really sure . the gentleman that was working the drive through window was all over the place and seem to be having a hard time even after handing me my first drink he was like OK bye and I was like oh I’m sorry I have more stuff coming . They were not busy at this time as only 2 cars were in front of me . To be brutally honest, he seemed to be high on something . He was all over the place and seemed agitated. But with all that being said, I still gave a three dollar tip in cash which I seen him turn around and put it in his front pocket. And like I’ve said, I have been to many Starbucks over 30 years and they always have a tip jar usually sitting on the lip of the drive-through window. I don’t want to say that he stole his coworkers tips because obviously I don’t know. Perhaps the tip jar was missing and he was like I’ll just put it in my pocket and add it later, but it was an extremely weird and unfortunate experience and being that my drink had some kind of weird white stuff that was definitely not cream in the bottom because I could not shake it up. I decided not to drink it and just threw it away. Will this keep me from going to Starbucks…. Definitely not but I definitely won’t be returning to this one when I’m in town.
Anastasia Herndon
Honestly I cannot say that I have ever been to a better Starbucks in my life before. The service there is outstanding and there is much respect and hospitality there. Definitely a highly recommended place to go. Absolutely love this place. ?????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Wife's Mocha Frappichinno Tall in a Venti Cup, Puppuccino
Meghan Morrison
It's a Starbucks.
Atmosphere: 4
Food: 4
Service: 5
CASEY DENT (Cashes)
A little slow at getting the order but always the best
Atmosphere: 5
Food: 5
Service: 4
mark hicks
Always friendly and great coffee,wished they gave a senior
Food: 5
Service: 5
deisy
7BREW ON
Service: 1
Cassidy Bronson
If you’re going to serve overpriced mediocre coffee, the least you could do is have great customer service. Not only do they treat you like an inconvenience but they treat you like you’re dumb too. Make no mistake, I will not be going back.
The drive-thrubl at this Starbucks gets backed up. A 2nd location in the mall would be really great! The staff is always super friendly. Drinks and food and standard fare.
Atmosphere: 4
Food: 4
Service: 4
Brandon Campbell
I understand that a place can get busy; however, waiting for over 30 minutes and still not receiving my order is absolutely ridiculous. The management’s attitude was dismissive and disrespectful. I paid my money and never got my order. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Westgate
Slowest Starbucks ever. 35 minutes for a mobile order?!?! Either hire more people or give a warning on the app on the wait time.
Christina Tumbleson
Always mess up something. Shift lead is rude and doesn't accept her staff is not efficient. Manager is never there place is disgustingly dirty..
Everything was amazing!! The people where really nice!! Make an amazing Late!!
Atmosphere: 5
Food: 5
Service: 5
I'm never picking up a delivery here again. 1 coffee. It's a 10-minute drive to get there. Stand at the counter for about 5 minutes and nobody even acknowledged that you're standing there. Do I have to have a flag and wave it back and forth so I can get the stupid coffee
Very good experience this time. However, the cost is now prohibitive. I go to Starbucks only on trips and then only if I can't find a locally owned place that roast their own beans. RND and Sweet Donkey in the Roanoke VA area offer a better product. Still, when at-home, I make my own espresso and rarely go to a coffee shop. The expense is just too much!
Atmosphere: 4
Food: 4
Service: 5
I have been going to Starbucks all over the country for 30 years almost daily and never have I had such horrible experience as I had at this place. And if you look back at my other reviews, I am honest and hardly ever have had to give a one star review. I stopped by this past Wednesday around 11 am and drove through and ordered two ice grande triple espresso with extra ice and a splash a heavy cream and a bacon, egg and Gouda sandwich . I was given a tall cup with no extra iced, and it had some kind of weird white stuff on the bottom. I’m thinking, perhaps they started to put white chocolate in the cup and then realized it was wrong and made my drink in it anyway, I’m not really sure . the gentleman that was working the drive through window was all over the place and seem to be having a hard time even after handing me my first drink he was like OK bye and I was like oh I’m sorry I have more stuff coming . They were not busy at this time as only 2 cars were in front of me . To be brutally honest, he seemed to be high on something . He was all over the place and seemed agitated. But with all that being said, I still gave a three dollar tip in cash which I seen him turn around and put it in his front pocket. And like I’ve said, I have been to many Starbucks over 30 years and they always have a tip jar usually sitting on the lip of the drive-through window. I don’t want to say that he stole his coworkers tips because obviously I don’t know. Perhaps the tip jar was missing and he was like I’ll just put it in my pocket and add it later, but it was an extremely weird and unfortunate experience and being that my drink had some kind of weird white stuff that was definitely not cream in the bottom because I could not shake it up. I decided not to drink it and just threw it away. Will this keep me from going to Starbucks…. Definitely not but I definitely won’t be returning to this one when I’m in town.
Honestly I cannot say that I have ever been to a better Starbucks in my life before. The service there is outstanding and there is much respect and hospitality there. Definitely a highly recommended place to go. Absolutely love this place. ?????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Wife's Mocha Frappichinno Tall in a Venti Cup, Puppuccino
It's a Starbucks.
Atmosphere: 4
Food: 4
Service: 5
A little slow at getting the order but always the best
Atmosphere: 5
Food: 5
Service: 4
Always friendly and great coffee,wished they gave a senior
Food: 5
Service: 5
7BREW ON
Service: 1
If you’re going to serve overpriced mediocre coffee, the least you could do is have great customer service. Not only do they treat you like an inconvenience but they treat you like you’re dumb too. Make no mistake, I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's a Starbucks!
Atmosphere: 5
Food: 5
Service: 5
The drive-thrubl at this Starbucks gets backed up. A 2nd location in the mall would be really great! The staff is always super friendly. Drinks and food and standard fare.
Atmosphere: 4
Food: 4
Service: 4
I understand that a place can get busy; however, waiting for over 30 minutes and still not receiving my order is absolutely ridiculous. The management’s attitude was dismissive and disrespectful. I paid my money and never got my order. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Slowest Starbucks ever. 35 minutes for a mobile order?!?! Either hire more people or give a warning on the app on the wait time.
Always mess up something. Shift lead is rude and doesn't accept her staff is not efficient. Manager is never there place is disgustingly dirty..
Atmosphere: 1
Food: 2
Service: 1