Wendy's

1204 W State of Franklin Rd, Johnson City
(423) 928-4169

Recent Reviews

O

Night shift purposely messes food up so you don't come back, I work nights in fast food too so I understand it sucks but this is ridiculous just quit if you hate it that bad.

leah Deloach-Thrift

They need to make there food fresh. The potatoes were hard n awful an they were nasty as

Atmosphere: 5

Food: 1

Service: 4

Recommended dishes: Chili

Scarlet Hammer

Had to wait and wait and still no one ask for my order and there at least 3 other people was wait terrible place to try and eat at in the

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger

Barry Woods

Food is very good and fresh, if there not out of something, Mainly chili. Alot of times you ask for a military discount, they don't give it to you, if you check your receipt.Not very friendly, just a job.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Cheeseburger, Chili

Crystle Benitez

They were so slow, food was expensive.

Atmosphere: 1

Food: 3

Service: 2

shelly walker123

Was very

Atmosphere: 5

Food: 4

Service: 5

Jay s.

Good food, hot fries, but very slow service. We ordered a small meal and had to wait in the parking lot for over half an hour. I'm very disappointed!

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Wendy’S French Fries

Ray Ray

Drive thru line everytime I come is 30 to 40 min wait. Never ever go here if your on a time limit. I understand sometimes but not everytime for months. I see this store shutting down in time due to poor management. More people leave the drive thru than actually goes threw it.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Chili

Karen Feathers

It all sucks!

Atmosphere: 1

Food: 1

Service: 1

Queso_Chips

First of all, I really didn’t want to make this review because that means that really mean Wendys employee won Thursday night I went through there made an order at 12:20 AM at night. They are open until one know if they would’ve pulled me through the window telling me that they were short stuff I would’ve been OK but they left 20 cars in the drive-through before close. I came up to the speaker after 20 minutes of waiting because I made a mobile order. They told me that their systems were down and they didn’t know that there were cars outside……. They have windows……. I just want to say I looked at them and I said OK then the lady on the speaker said yes so I’m so sorry about that then stopped talking because she cut off her speaker. I know this because I’ve worked fast food before so I pull forward to the window because I don’t know what’s going on I get to the window and they tell me that they are now closed because of now 40 minutes of waiting because I made a mobile order and I didn’t want what exactly happened to happen where I don’t get refunded so I’m obviously upset at this point because what have they been doing? I know that they do meth in this Wendy’s but come on. And so long story short I didn’t get my money back and I was treated horribly at the window. They flipped me off and told me to leave because they’re not arguing with me even though they gave me the worst customer experience and they were still open.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Crispy Chicken Sandwich

Eric “ErOcKEMEFFiNBuRgNeR” Burgner

This place takes FOREVER to get your food!! Heavily understaffed!! It’s the closest Wendy’s to me, so I still eat here quite often. As of 01/01/24 there is a new drive-thru attendant that was helpful and polite. Way better than a month ago, when you couldn’t even get a napkin without being treated like you were asking them to push the button for annihilation during DEFCON 1. Food was well prepared, AS ORDERED. So they have stepped it up! If they actually had a full crew I would probably give them 4 stars. But they will have to really improve to reach 5 star level.

Food: 4

Service: 1

Recommended dishes: Wendy’S French Fries, Double Stack, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Crispy Chicken Sandwich, Baconator Fries, Chili

Gary Short

Good for a College Town restaurant. The food is usually fresh and the staff is friendly for the most part. It's not a bad place to cure a craving for a Frosty.

Atmosphere: 3

Food: 3

Service: 3

Jerry Hilbert

Took forever to get food then one of the employees came and set behind us and was ether sick or high.Parking: Parking is fine ?

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Wendy’S French Fries, Cheeseburger

coolbeans

The chicken nuggets were good, though the fries were really salty. Me and my family went through the drive thru and the person was really nice and the atmosphere was

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Family Size Chicken Nuggets, Wendy’S French Fries

Donna McLaughlin

It was clean. Had not been to Wendy's for years. The burger was not good as I remember. The French fries were way to salty. The Frosty was still good. But....a single combo over $10.??? I could have gone to a sit down restaurant, where they wait on me for that price.

Atmosphere: 4

Food: 3

Service: 3

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