Walked up to counter, a young man was behind it. I stood there, he never spoke to me. I kept standing there looking at him. Nothing, crickets. A girl walked behind the counter, looked at me, and went the opposite direction. A man who looked to be the manager walked from in front of the food counter, looked at me, and continued to somewhere else behind the scenes. Not one person acknowledged me or shouted to someone, customer! I stood there a minute or two more, and finally said to myself, screw you all and left!Store is dirty, front doors/glass look like they've not been cleaned in a few years. Feet always sticks to bathroom floor. That bathroom needs a remodel. Needless to say, I'm not high on Kingsport Panera anymore.
Atmosphere: 1
Service: 1
Amy Creasman
Age discrimination during interview of my daughter-in-law for employment..which is illegal..
Melissa Kestner
Great food and service!!!
Atmosphere: 4
Food: 5
Service: 5
Susanne Kessler
Gal taking our order was kind and helpful. Food was prepared correctly and came out quickly. Facility was clean. Free parking outside of restaurant.
Atmosphere: 5
Food: 5
Service: 5
Roger Griggs
This place sucks. Their customer service is pathetic. The last time I was there it took 20 minutes to get a drink. It’s dirty. The employees are slow and don’t care. If you have anywhere to be within the next hour, it’s a waste of time. From what I can tell by reading the other reviews, everyone is saying the same thing.
Atmosphere: 1
Food: 1
Service: 1
Jimmy
Great restaurant!! Me and my lady love to eat here The food is very fresh and tastes amazing, I highly recommend the Black Forest Ham and Gouda Melt and Papaya Green Tea to wash it down with!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette
Abigail Bear
just got food poisoning from here.. will not eat here
Atmosphere: 5
Food: 2
Service: 5
K. Scotts
MY FOOD WAS ROTTEN! They forgot the soup from my order which I didn’t even care! BUT TO MAKE ME SICK FROM ROTTEN TURKEY! Seriously!? It smelt horrible and looks like trash. How can someone not see something like this! Thanks a lot! Never coming back ever! I reported it to their corporate number. Please just be careful if you eat here, check your food!
Janet W
Super slow service, one person filling orders during lunch hour. Got 2 bowls of soup and a salad. When I got home the chicken noodle soup was only broth. Very little chicken and zero noodles. The salad was okay but certainly not worth the $30 I paid for my order.
jeanie terry
Our flatbread pizza sat on the counter and got cold while waiting for the rest of our order. It was tomato soup sauce and not cut all the way through. Our Sandwhiches we halved when ordered whole AND it was acknowledged the change of 2 things on my sandwhich and it was STILL MADE WRONG! We spent $80 to have cold food and wrong food. I should only have to state what I want when asked ONE TIME. Sweet tea was syrup water with a slight light light brown tint.(def not drinkable) Will NOT be going back and wasting time and money. Do better Panera! (This is a trip after they messed up an order about a month ago, decided to give one more shot and STILL messed it up in person)
I ordered an Apple Fuji Salad to go. THERE WAS NO DRESSING,no apple chips but maybe a piece of one, had to take it back IT was made sloppy,my salad was remade but hardly any chicken, which looked like lunch meat,it was just not like I have had before. I WAS VERY DISAPPOINTED. IT WAS NOT WORTH THE 12.$$ PLUS A 2.$$ TIP,I Feel like they don't care when it's to go.If I had to go back to work, I would be eating a poorly made salad with no dressing,and wouldn't be able to return it, that's my point.I'm not sure if it was a whole salad either.
Atmosphere: 4
Food: 2
Service: 2
K B
Don’t go here! It wins the prize for the worst service and the worst quality of food that I have had in 15 years anywhere. Staff moved super slow and had to wait 45 minutes for a sandwich and 2 cups of soup. The soup cups were only half full. Couldn’t find the avocado on my avocado chicken sandwich. So disappointing. Bread wasn’t wrapped but thrown in the bag. Sadly I won’t be back for this type of meal, service and cost (about $22 for this and 45 minute wait without a line).
Abby Hernedeze
Been going to Panera Bread for several years. Last night one of the employees was looking at my daughter in a creepy way I'm highly disgusted never going back.
Atmosphere: 1
Food: 1
Service: 1
Victoria Garde
I love Panera Bread, especially the one in JC. The Kingsport location is horrible. I don’t dare to door dash anything from them, because half the order will be missing. Not one order placed for rapid pick up is ever right. I either have to go back to get the rest of the order or check it there. Last order I checked, half the order missing. When I told the girl at the counter half the order was missing, she looked at me like she didn’t believe me. When I got home and took the order out, I got half of a sandwich instead of a whole one. I called and complained, I was not refunded and it fell on deaf ears. Obviously, I will not be back.
Atmosphere: 1
Food: 3
Service: 1
Briggs Mckenzie
Why have a menu if you aren’t going to list all ingredients that come on the sandwiches?
Walked up to counter, a young man was behind it. I stood there, he never spoke to me. I kept standing there looking at him. Nothing, crickets. A girl walked behind the counter, looked at me, and went the opposite direction. A man who looked to be the manager walked from in front of the food counter, looked at me, and continued to somewhere else behind the scenes. Not one person acknowledged me or shouted to someone, customer! I stood there a minute or two more, and finally said to myself, screw you all and left!Store is dirty, front doors/glass look like they've not been cleaned in a few years. Feet always sticks to bathroom floor. That bathroom needs a remodel. Needless to say, I'm not high on Kingsport Panera anymore.
Atmosphere: 1
Service: 1
Age discrimination during interview of my daughter-in-law for employment..which is illegal..
Great food and service!!!
Atmosphere: 4
Food: 5
Service: 5
Gal taking our order was kind and helpful. Food was prepared correctly and came out quickly. Facility was clean. Free parking outside of restaurant.
Atmosphere: 5
Food: 5
Service: 5
This place sucks. Their customer service is pathetic. The last time I was there it took 20 minutes to get a drink. It’s dirty. The employees are slow and don’t care. If you have anywhere to be within the next hour, it’s a waste of time. From what I can tell by reading the other reviews, everyone is saying the same thing.
Atmosphere: 1
Food: 1
Service: 1
Great restaurant!! Me and my lady love to eat here The food is very fresh and tastes amazing, I highly recommend the Black Forest Ham and Gouda Melt and Papaya Green Tea to wash it down with!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette
just got food poisoning from here.. will not eat here
Atmosphere: 5
Food: 2
Service: 5
MY FOOD WAS ROTTEN! They forgot the soup from my order which I didn’t even care! BUT TO MAKE ME SICK FROM ROTTEN TURKEY! Seriously!? It smelt horrible and looks like trash. How can someone not see something like this! Thanks a lot! Never coming back ever! I reported it to their corporate number. Please just be careful if you eat here, check your food!
Super slow service, one person filling orders during lunch hour. Got 2 bowls of soup and a salad. When I got home the chicken noodle soup was only broth. Very little chicken and zero noodles. The salad was okay but certainly not worth the $30 I paid for my order.
Our flatbread pizza sat on the counter and got cold while waiting for the rest of our order. It was tomato soup sauce and not cut all the way through. Our Sandwhiches we halved when ordered whole AND it was acknowledged the change of 2 things on my sandwhich and it was STILL MADE WRONG! We spent $80 to have cold food and wrong food. I should only have to state what I want when asked ONE TIME. Sweet tea was syrup water with a slight light light brown tint.(def not drinkable) Will NOT be going back and wasting time and money. Do better Panera! (This is a trip after they messed up an order about a month ago, decided to give one more shot and STILL messed it up in person)
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered an Apple Fuji Salad to go. THERE WAS NO DRESSING,no apple chips but maybe a piece of one, had to take it back IT was made sloppy,my salad was remade but hardly any chicken, which looked like lunch meat,it was just not like I have had before. I WAS VERY DISAPPOINTED. IT WAS NOT WORTH THE 12.$$ PLUS A 2.$$ TIP,I Feel like they don't care when it's to go.If I had to go back to work, I would be eating a poorly made salad with no dressing,and wouldn't be able to return it, that's my point.I'm not sure if it was a whole salad either.
Atmosphere: 4
Food: 2
Service: 2
Don’t go here! It wins the prize for the worst service and the worst quality of food that I have had in 15 years anywhere. Staff moved super slow and had to wait 45 minutes for a sandwich and 2 cups of soup. The soup cups were only half full. Couldn’t find the avocado on my avocado chicken sandwich. So disappointing. Bread wasn’t wrapped but thrown in the bag. Sadly I won’t be back for this type of meal, service and cost (about $22 for this and 45 minute wait without a line).
Been going to Panera Bread for several years. Last night one of the employees was looking at my daughter in a creepy way I'm highly disgusted never going back.
Atmosphere: 1
Food: 1
Service: 1
I love Panera Bread, especially the one in JC. The Kingsport location is horrible. I don’t dare to door dash anything from them, because half the order will be missing. Not one order placed for rapid pick up is ever right. I either have to go back to get the rest of the order or check it there. Last order I checked, half the order missing. When I told the girl at the counter half the order was missing, she looked at me like she didn’t believe me. When I got home and took the order out, I got half of a sandwich instead of a whole one. I called and complained, I was not refunded and it fell on deaf ears. Obviously, I will not be back.
Atmosphere: 1
Food: 3
Service: 1
Why have a menu if you aren’t going to list all ingredients that come on the sandwiches?
Atmosphere: 1
Food: 1
Service: 1