I got 2 whopper juniors. Once today and once last week. Both times the top Buns were stale. I showed the lunch manager. The buns were hard. He did nothing but shrugged. Also, I had a coupon for a free whopper. He told me that you had to purchase a meal in order to get a free whopper. Absolutely no where on this coupon does it say this!!! I asked him to show me where it said this on coupon. He could not. I was met with complete indifference. I never received anything !! He didn't even offer another whopper that wasn't stale. Really bad service
Atmosphere: 3
Food: 1
Service: 2
Kevin Ledbetter
There is a reason nobody goes to this Burger King. Worst one I have ever been to. Friend said to go here because Nick and J's had such a long line waiting outside. Let me try to keep this short: cashier didn't know how to ring up my app coupon, I was overcharged, manager didn't know how to correct it, restaurant was filthy, employees were filthy with dirty clothes and fingernails, coffee was undrinkable and thrown in trash, hashbrowns were from old grease and thrown in trash, we ordered 4 biscuits and received 4 random croissants. I had the same experience here years ago and nothing has changed. I won't be back even though I live right down the road and BK is my favorite fast food chain.
Atmosphere: 1
Food: 2
Service: 1
Jay'Lise Noe
Toni lady with bad teeth was highly disrespectful didn’t do her job as management had horrible customer service and lied about menu prices also confirmed with 2 other burger kings upon leaving drive thru that I was correct In prices and up charged ruined my morning I’m never up for breakfast horrible establishment now they won’t answer the phone to give Gm name I would like a refund
Atmosphere: 1
Food: 1
Service: 1
ginger snaps
Horrible management customer service Toni refused to look into the substitution price decided she knew better than the system overcharged me I’ve paid a up charge for 5 years and she charged me double ruined my entire day and experience after driving extra 20 minutes to get my breakfast
Atmosphere: 1
Food: 1
Service: 1
Cindy Price
Only 5 stars because food was amazing but service was
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Onion Rings, Cheeseburger, Ham Egg and Cheese Croissant, Croissants, Chicken Fries, Impossible Whopper
Mike Cable
The breakfast just ain't that great anymore. Croissants are soggy, sausage was weird.Eh....
Atmosphere: 3
Food: 3
Service: 4
Danny Turner
Food
Atmosphere: 4
Food: 5
Service: 4
William Root
I order off the app once a week and the fries are better than most fast food fries, they are usually fresh.
Atmosphere: 4
Food: 4
Service: 5
Sarah
Been here twice and the drive thru is so slow. Pointless to order ahead online. They won’t have it ready even if you go in to get it.
Atmosphere: 1
Food: 3
Service: 1
Kimberly Keener
This was the absolute worst Burger King I’ve ever eaten at. I will NOT be returning. Went through the drive~thru & luckily we stopped to eat in the parking lot. I ordered the cheesy tots & didn’t get them. I special ordered my burger .. they got that wrong on both. The buns were almost to the hard stage. They definitely been sitting out for quite a while. I do NOT recommend going through the drive~thru for sure. If you do go here CHECK YOUR FOOD FOR ACCURACY & FRESHNESS!
One of the better burger kings in Knoxville.Would rate a five star,but they are getting your order at times.I think they don't have all the help they need at times
Michael Cassady
Fry's were very hot and fresh burger was cold. In past visits the food has always been more fresh. Maybe a one off
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Whopper
Ben Ledford
they got my order right and the food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Tashaya Holland
This Burger King has to be the WORST one ever!!!! They are always so slow, they mess up every order, and the cooks need to ALL be fired. Went there last night! This (see picture) was what I was served! After waiting 15 mins in the drive thru. Mind you I was the only person in the drive thru! Then looking in the window, they don’t handle the food safely and the place was TRASHED! The floors looked DISGUSTING!!
Food: 1
Service: 1
Carolyn Beebout
I just was there about 15 minutes ago. I love the croissants. This time the egg had egg shell in it. I just wanted to let someone know about this. To make sure that there is no egg shells in it. Thank
I got 2 whopper juniors. Once today and once last week. Both times the top Buns were stale. I showed the lunch manager. The buns were hard. He did nothing but shrugged. Also, I had a coupon for a free whopper. He told me that you had to purchase a meal in order to get a free whopper. Absolutely no where on this coupon does it say this!!! I asked him to show me where it said this on coupon. He could not. I was met with complete indifference. I never received anything !! He didn't even offer another whopper that wasn't stale. Really bad service
Atmosphere: 3
Food: 1
Service: 2
There is a reason nobody goes to this Burger King. Worst one I have ever been to. Friend said to go here because Nick and J's had such a long line waiting outside. Let me try to keep this short: cashier didn't know how to ring up my app coupon, I was overcharged, manager didn't know how to correct it, restaurant was filthy, employees were filthy with dirty clothes and fingernails, coffee was undrinkable and thrown in trash, hashbrowns were from old grease and thrown in trash, we ordered 4 biscuits and received 4 random croissants. I had the same experience here years ago and nothing has changed. I won't be back even though I live right down the road and BK is my favorite fast food chain.
Atmosphere: 1
Food: 2
Service: 1
Toni lady with bad teeth was highly disrespectful didn’t do her job as management had horrible customer service and lied about menu prices also confirmed with 2 other burger kings upon leaving drive thru that I was correct In prices and up charged ruined my morning I’m never up for breakfast horrible establishment now they won’t answer the phone to give Gm name I would like a refund
Atmosphere: 1
Food: 1
Service: 1
Horrible management customer service Toni refused to look into the substitution price decided she knew better than the system overcharged me I’ve paid a up charge for 5 years and she charged me double ruined my entire day and experience after driving extra 20 minutes to get my breakfast
Atmosphere: 1
Food: 1
Service: 1
Only 5 stars because food was amazing but service was
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Onion Rings, Cheeseburger, Ham Egg and Cheese Croissant, Croissants, Chicken Fries, Impossible Whopper
The breakfast just ain't that great anymore. Croissants are soggy, sausage was weird.Eh....
Atmosphere: 3
Food: 3
Service: 4
Food
Atmosphere: 4
Food: 5
Service: 4
I order off the app once a week and the fries are better than most fast food fries, they are usually fresh.
Atmosphere: 4
Food: 4
Service: 5
Been here twice and the drive thru is so slow. Pointless to order ahead online. They won’t have it ready even if you go in to get it.
Atmosphere: 1
Food: 3
Service: 1
This was the absolute worst Burger King I’ve ever eaten at. I will NOT be returning. Went through the drive~thru & luckily we stopped to eat in the parking lot. I ordered the cheesy tots & didn’t get them. I special ordered my burger .. they got that wrong on both. The buns were almost to the hard stage. They definitely been sitting out for quite a while. I do NOT recommend going through the drive~thru for sure. If you do go here CHECK YOUR FOOD FOR ACCURACY & FRESHNESS!
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
One of the better burger kings in Knoxville.Would rate a five star,but they are getting your order at times.I think they don't have all the help they need at times
Fry's were very hot and fresh burger was cold. In past visits the food has always been more fresh. Maybe a one off
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Whopper
they got my order right and the food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
This Burger King has to be the WORST one ever!!!! They are always so slow, they mess up every order, and the cooks need to ALL be fired. Went there last night! This (see picture) was what I was served! After waiting 15 mins in the drive thru. Mind you I was the only person in the drive thru! Then looking in the window, they don’t handle the food safely and the place was TRASHED! The floors looked DISGUSTING!!
Food: 1
Service: 1
I just was there about 15 minutes ago. I love the croissants. This time the egg had egg shell in it. I just wanted to let someone know about this. To make sure that there is no egg shells in it. Thank
Atmosphere: 1
Food: 1
Service: 4