Cicis Pizza

8414 Kingston Pike W, Knoxville
(865) 200-8361

Recent Reviews

Jenni KnD

Unfortunately Cici's has gone downhill quite a bit since i was last here. The pizza was okay. The cleanliness however has alot to be desired. All tables have clearly either not been wiped down or have only had a brush off. Floor needs swept. The resturant wasnt so busy that one couldn't give the tables a quick scrub down and spot sweep. Toilets have to be held down repeatedly to flush, so they had to be flushed before they could be used, since the previous occupants either gave up or were children. To top this all off, a customer saw a bug and quietly informed staff, who then both(theres only 2 ladies working) went to inspect and try to figure out where the bug went(under rugs and around the drink machine). I dont see returning in the foreseeable future.

Quinton Barksdale

All the pizza on the buffet looked like it had been there for several hours. Health department should really check this place out. Extremely dirty building. Left immediately

Atmosphere: 1

Food: 1

Service: 1

Tom

The pizzas were great! We tried a mac and cheese pizza, which was very tasty. The salad and soup bar was very good. I only wish the pasta bar had more than one pasta.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Cheese Flatbread, Macaroni and Cheese Pizza, Spinach Alfredo Flatbread, Specialty Mac & Cheese Pizza, Alfredo, BBQ Chicken

John Dickson

Drink machine was out of mostly every drink. Pure carbonation coming out of it.

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Cheesy Bread, Dessert Pizza, Veggie

Marissa Shook

We arrived at the facility and I will include that parking was very accessible. That may partially be due to the lack of customers but we had no issues there; though the issues did exponentially grow following that. The lady at the front counter was very kind and even had some funny jokes but still had consciously led us to the joke of a “buffet” that ran up my tab $12.56. I had selected some basic options (the cheese and pepperoni slices) and also some cheesy bread slices- an order similar to what i would get at Jets or other establishments of that nature. While eating the pizza, i felt like animalistic tendencies had taken over me as I had to rip the pizza apart with the strongest parts of my jaw. Even following this maximum effort for just lunch, the taste was quite repulsive. Although the overall experience was below mediocre, we did enjoy the desserts. The brownies tasted great! Finally, before departing, we visited the bathrooms which had consisted of smells of feces, urine, and engravings on the stalls reading vulgar language. Overall, the experience was well below the standard we had believed Cici’s to hold and will refrain from ever coming back here.

Atmosphere: 2

Food: 2

Service: 4

Michael Kern

Pizza bar was barely full until we left and no one was there except one other table. Lady's behind the bar were just going on and on about something ignoring customers. Had to wait at register to get someone to pay. Tables were dirty. Pizza was old on the bar that we had to choose from. Only positive was when we were able to order a Supreme Pizza they yelled it's on the bar. Won't make the choice of returning to this establishment.

Atmosphere: 1

Food: 1

Service: 1

Wayne G. Snodgrass III

It is well worth the

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Supreme, Buffalo Chicken, Cheesy Bread, Side Salad, Apple Dessert Pizza

Lacey

Got there right before close so the food wasn't fresh and there wasn't much left to choose from but the store was clean and the workers were pleasant so all in all not too

Atmosphere: 5

Food: 3

Service: 5

Brian Wright

Very good

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Macaroni and Cheese Pizza

Charlotte Mcfall

I didn't like to say that all this time it didn't stink no more but I still didn't like the food it was hard Pizza they didn't put nothing out fresh until we got ready to

Atmosphere: 2

Food: 2

Service: 2

Ashleigh Hamill

The food was alright. Not bad price. Nice employees.

Atmosphere: 1

Food: 2

Service: 5

skye Flower

It's what ya get for buying cheap I guess.Parking: It can get crowdedKid-friendliness: It's really great for kids cheap

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Dessert Pizza

Josh Nequiz

The employees here are really sweet, helpful, and caring! Great experience!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Supreme, Brownies, BBQ Chicken Pizza and Chocolate Dessert Pizza, Buffalo Chicken, BBQ Pork, Cheesy Bread, Mac and Cheese, Cinnamon Rolls, Side Salad, Apple Pizza, Circus Pizza, Apple Dessert Pizza, Dessert Pizza, Cheese Flatbread, Macaroni and Cheese Pizza, Soup, Specialty Mac & Cheese Pizza, Alfredo

kristi neely

Worst experience ever! This restaurant was absolutely disgusting. I have never seen so many empty, dirty tables. You couldn’t walk through the dining room without stepping all over food in the floor. I never went into the restroom, but my seven-year-old grandson opened the door to the men’s room and changed his mind because he said it was so disgusting in there. The condition of the dining room and restrooms was not because they were too busy making pizzas or filling up the dressings on the salad bar, because there was no selection of pizza, and all of the ranch dressings were empty. Never again will I waste my money on this place.

Atmosphere: 1

Food: 1

Service: 3

Jon L

I usually have a good experience at CiCi's, but have noticed that all Pizzas are very "doughy" like they don't run its course through the oven. Pulling pizzas too soon won't allow for crispy crust and sometimes certain veggies won't cook thoroughly. Would love to see an improvement in the quality of the Pizza. Having labels to identify all Pizzas would be a great addition as well. The "treats" or desert pizza was never re-filled during my visit.

Atmosphere: 3

Food: 2

Service: 5

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