Firehouse Subs West Hills

128 Buckingham Dr, Knoxville
(865) 212-5507

Recent Reviews

ron french

Order was taken quickly. Sandwich was prepared while I waited. Took the sandwich home and it was fresh and delicious. I didn't eat the entire sandwich immediately. Warmed the second half hours later and it was still tasty

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hook and Ladder Sub

Cindy Mellon

Their food is excellent. Fast friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Ham Sub, Hook & Ladder

James Mellon

Well i went in food was ok not that food two woman work today at 4 rude hatefully need to be fired along with there manager they need to learn customer service skills and learn that they are there to sever there customers i dont recommed going to this store if u like friendly service bc u want get

Atmosphere: 1

Food: 3

Service: 1

Lizel Mathews

Customer service is excellent! Food is perfect! Thank you!♡Parking: Plenty of parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pastrami, Hook and Ladder Sub

Jaid Thompson

This firehouse was some of the best I’ve ever had. They took the time to get my sandwich right and I appreciated that.

Atmosphere: 4

Food: 5

Service: 5

Jacob

Food was mediocre at best, I ordered a cheese steak sub and it tasted luke warm like the meat had be warmed up but not really cooked like other firehouse's that I've been to. The service seemed less than friendly and staff looked a bit roughly to say the least. Don't think I'll visit this location again after my first time.

Atmosphere: 3

Food: 2

Service: 3

Amanda Swanson

Staff was very friendly and my sub was perfect.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub, Firehouse Meatball, Medium Italian Sub

Tommy Davis

Good food ?

Atmosphere: 5

Food: 5

Service: 5

Rob Burney

Yummy

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Club on a Sub

Joanna Wright

Best firehouse subs in Knoxville and surrounding area!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian, Hook and Ladder Sub

Clara Cowan

Could do with a good thorough cleaning throughout the dining space. Just your average fast food eat in. But the food was good and the service was friendly and fast.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball, Engineer, Hook and Ladder Sub

Natasha Q.

My family and I like firehouse subs. Unfortunately, the last few visits have made it very hard to want to ever come back. My kids are very picky. So i try to explain the orders as detailed as i can. One was a kids plain bread on side, turkey meat on side, nothing else,& not heated. Somehow i get it all together with mayonnaise on it and heated. Which ruins the whole thing and now my kid wont eat it. I also ordered a medium turkey and mayonnaise only. Not heated. I got a medium turkey and lettuce with mustard and it was heated. I also ordered a medium chicken without cheese. Only lettuce, chicken, cucumbers, and asked kindly to get just a little bit of mayonnaise. I wanted this one heated. I received a mayonnaise sandwich, with chicken,onions and cheese. And not heated. The amount of mayonnaise overpowered the whole sandwich and made it extremely soggy making it extremely hard to enjoy. My orders are usually always the same and i always get it wrong one way or another. I tried giving them another chance after 3 months but it was just as bad as previous times. I always like to donate to local firehouses and always leave at least 20% tip. So it's a bit annoying to come home or get to your child's school and have lunch ruined because the sandwiches are never made as ordered.

Charles Dixon

Great sandwich all of the time.

Atmosphere: 5

Food: 5

Service: 5

Leslie Brooks

Very friendly, fresh hot food, thank

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York Steamer

Patrick Greene

Very nice manager or shift leader.Parking: Upfront goodnessWheelchair accessibility: Can use front door. All at ground level and curb height.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Engineer, Italian, Hook and Ladder Sub

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