Where do I start! So last week I came in and got my food got back to work and my sandwich was wrong. So I called them and told them about and they apologized like crazy and said they would make it up to me either by making me a new sandwich or they would take care of my next meal. I told them next sandwich was fine.So I wanted a sandwich today for lunch so I went in and told them and with out hesitation said no problem we will get you taken care of. Mike, Simba, and Haily were all so very helpful and extremely friendly. They made sure that everything was right and took the time to make sure that things were right. Now remind you that we eat there probably 4-7 times a month and in almost 2 years the last visit is the only meal that wasn’t 100% right. The pride that those 3 take in the customers and the food that they prepare and to make sure that it is right goes to show that 1 mistake is a huge huge deal to them. They truly know what customer service is all about and they know how to truly take care of the customer. They also realize that with out us as customers that they can’t work and the pride they show is proof that they actually care and want to be there for there customers! This day and age people just don’t care about there work or there customer. But these 3 actually really do care about the big picture!!Mike, Simba and Haily thank you again so much for your amazing customer service and for always taking good care of your customers. I can’t thank you all enough for the outstanding work service that you guys provide to us the customers!!!
Atmosphere: 5
Food: 5
Service: 5
Steve Warman
When a customer orders extra oil and vinegar it doesn’t mean, hold the oil and vinegar and give it extra mayo
Atmosphere: 1
Food: 2
Service: 1
Katie Morse
I have repeatedly asked them to cut the wraps in half. They never do. Even talked to a manager who assured me this is part of training. Just got a wrap, not cut in half. Also,THEY DONT INCLUDE NAPKINS. I’m going to go out of my way to another location.
Jamison Timberfalling
This was my first visit to Jimmy John's. An employee recommended the Italian Night Club. The sandwich was excellent with hot peppers and just a little soggy. I think the lettuce was still wet from rinsing. Most of the workers were quite young and friendly.
Atmosphere: 4
Food: 4
Service: 5
Chip Warning
This has been our CONSISTENT go to in the Cedar Bluff area. Orders are completed quickly and correctly and it is just a nice place to eat on a budget. Very pleased so far. It freaky fast and freaky good.
Atmosphere: 4
Food: 5
Service: 4
Anastacia Drake
In a hotel less than a mile away. Took an hour to get two sandwiches delivered. I called twice and both times was told it was on its way.
Eric “Buck” Buckner
Well, Jimmy John's is certainly not my most favorite sub shop out there. Personally, I favor Firehouse Subs or Penn Station but they're all right and I got to give him props for their hilarious bathroom decor! It's weird it was just in the men's restroom but not the women's but it was cute and made me laugh.Vegetarian options: I mean a few things the veggie option here I supposeParking: The weirdest and smallest little parking lot i've ever seen
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Veggie Sandwich
Charles Kinbote
Prices too high- not going there anymore.
jennifer helton
super friendly, accommodating and courteous staff! plus delish as always. we love Jimmy John’s… and especially this location! will be back over and over again.
Atmosphere: 5
Food: 5
Service: 5
Cala Fleeman
Do not and I repeat DO NOT EAT HERE. The past 2 times I’ve gotten food poisoning from this location within 2 weeks apart. Managers won’t do anything about it and the people who make the food do not care about hygiene. Definitely not worth the
Inside is usually pretty clear deive theu is always bouncin absolutely always clean inaide and food is always good only jimmy johns in town i will go toVegetarian options: Sammiches salads and evwrything inbetweenDietary restrictions: Options for everyone vegan paleo or gluten free have it allParking: Parking lot isnt that big but its in the middle of ahopping center plwnty of places to park either side or behindWheelchair accessibility: Easily accesible in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Inch French Bread
Noah Wagstaff
My experience at this Jimmy John’s has been amazing! The food was phenomenal! I want to give a shout out to Ethan! Good job on customer service man!
Dan Stefanchik
Nasty store. Workers gross and food everywhere and as seen in pics food was not even refrigerated....come on!
Atmosphere: 1
Food: 1
Service: 1
Tamara Skaggs
Food was good but as we're setting eating our food a male employee walks thru the door goes over clocks in on the computer NEVER washes his hands put on no gloves and starts taking bread that was cooling to the counter he did put on gloves but never washed his hands not even once . Sorry but thats nasty and should b3 reported to health department.Parking: It's fine. Easy to park
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 3 Tuna Salad
Paul Martin
Perfect bread. Excellent proteins. Fresh Veggies. I enjoy every selection of the menu as I've had nearly every available sandwich. Better than Subway and on par with Jersey Mike's. You won't be disappointed.Vegetarian options: The veggie sub is fantastic.
Where do I start! So last week I came in and got my food got back to work and my sandwich was wrong. So I called them and told them about and they apologized like crazy and said they would make it up to me either by making me a new sandwich or they would take care of my next meal. I told them next sandwich was fine.So I wanted a sandwich today for lunch so I went in and told them and with out hesitation said no problem we will get you taken care of. Mike, Simba, and Haily were all so very helpful and extremely friendly. They made sure that everything was right and took the time to make sure that things were right. Now remind you that we eat there probably 4-7 times a month and in almost 2 years the last visit is the only meal that wasn’t 100% right. The pride that those 3 take in the customers and the food that they prepare and to make sure that it is right goes to show that 1 mistake is a huge huge deal to them. They truly know what customer service is all about and they know how to truly take care of the customer. They also realize that with out us as customers that they can’t work and the pride they show is proof that they actually care and want to be there for there customers! This day and age people just don’t care about there work or there customer. But these 3 actually really do care about the big picture!!Mike, Simba and Haily thank you again so much for your amazing customer service and for always taking good care of your customers. I can’t thank you all enough for the outstanding work service that you guys provide to us the customers!!!
Atmosphere: 5
Food: 5
Service: 5
When a customer orders extra oil and vinegar it doesn’t mean, hold the oil and vinegar and give it extra mayo
Atmosphere: 1
Food: 2
Service: 1
I have repeatedly asked them to cut the wraps in half. They never do. Even talked to a manager who assured me this is part of training. Just got a wrap, not cut in half. Also,THEY DONT INCLUDE NAPKINS. I’m going to go out of my way to another location.
This was my first visit to Jimmy John's. An employee recommended the Italian Night Club. The sandwich was excellent with hot peppers and just a little soggy. I think the lettuce was still wet from rinsing. Most of the workers were quite young and friendly.
Atmosphere: 4
Food: 4
Service: 5
This has been our CONSISTENT go to in the Cedar Bluff area. Orders are completed quickly and correctly and it is just a nice place to eat on a budget. Very pleased so far. It freaky fast and freaky good.
Atmosphere: 4
Food: 5
Service: 4
In a hotel less than a mile away. Took an hour to get two sandwiches delivered. I called twice and both times was told it was on its way.
Well, Jimmy John's is certainly not my most favorite sub shop out there. Personally, I favor Firehouse Subs or Penn Station but they're all right and I got to give him props for their hilarious bathroom decor! It's weird it was just in the men's restroom but not the women's but it was cute and made me laugh.Vegetarian options: I mean a few things the veggie option here I supposeParking: The weirdest and smallest little parking lot i've ever seen
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Veggie Sandwich
Prices too high- not going there anymore.
super friendly, accommodating and courteous staff! plus delish as always. we love Jimmy John’s… and especially this location! will be back over and over again.
Atmosphere: 5
Food: 5
Service: 5
Do not and I repeat DO NOT EAT HERE. The past 2 times I’ve gotten food poisoning from this location within 2 weeks apart. Managers won’t do anything about it and the people who make the food do not care about hygiene. Definitely not worth the
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Inside is usually pretty clear deive theu is always bouncin absolutely always clean inaide and food is always good only jimmy johns in town i will go toVegetarian options: Sammiches salads and evwrything inbetweenDietary restrictions: Options for everyone vegan paleo or gluten free have it allParking: Parking lot isnt that big but its in the middle of ahopping center plwnty of places to park either side or behindWheelchair accessibility: Easily accesible in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Inch French Bread
My experience at this Jimmy John’s has been amazing! The food was phenomenal! I want to give a shout out to Ethan! Good job on customer service man!
Nasty store. Workers gross and food everywhere and as seen in pics food was not even refrigerated....come on!
Atmosphere: 1
Food: 1
Service: 1
Food was good but as we're setting eating our food a male employee walks thru the door goes over clocks in on the computer NEVER washes his hands put on no gloves and starts taking bread that was cooling to the counter he did put on gloves but never washed his hands not even once . Sorry but thats nasty and should b3 reported to health department.Parking: It's fine. Easy to park
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 3 Tuna Salad
Perfect bread. Excellent proteins. Fresh Veggies. I enjoy every selection of the menu as I've had nearly every available sandwich. Better than Subway and on par with Jersey Mike's. You won't be disappointed.Vegetarian options: The veggie sub is fantastic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Roast Beef