Krystal

3910 Western Ave, Knoxville
(865) 525-3597

Recent Reviews

Qweenii Q

They musta got their ice cream machine from the same place as McDonald’s

Atmosphere: 1

Food: 1

Service: 1

Benjamin Mitchell

I made the Krystal employees make a steamer pack at 3:30am. I felt bad but hungry bellies demanded satisfaction. I didn't even have to wait long. After 3am I wasn't expecting it to be a delicacy, but it was an unexpected homerun. They made some sleepless souls very happy this morning. I'm grateful and will return next time bellies are growling when everything else is closed.

Atmosphere: 4

Food: 5

Service: 5

Bruce Rose

First in line inside. 5 workers visible. Waited 20 minutes at counter. Never got waited on. They only took or filled orders from the few drive thru customers. Place looked filthy anyway. We finally gave up and went next door to eat.

Atmosphere: 1

Food: 1

Service: 1

Blaine root

This is my second time walking into an empty store with no customers in the drive thru & I’m still here waiting to be noticed.The manager doesn’t use the POS to take orders, so we have no idea what we’re being charged till they tell us & proceeded to almost ‘nod off’ when trying to ask us a question.Well, that’d all be fine if it wasn’t for their workers not knowing how to keep food fresh.My entire house including me is food poisoned AGAIN from this same location.Go to Chick Fil a & then go to Krystal’s. It’s Day & Night for Customer service, quality of food & Overall order time.Please shut this location down!

Atmosphere: 1

Food: 1

Service: 1

Carole Keys

It's Krystal burger, you get what you pay for.

Food: 2

Jordan Cox

Love this location! Blake was the sweetest he made sure my order was correct and he always had a smile on his face

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Krystal

Jason Shubert

Fresh fast delicious

Food: 5

Service: 5

Walker Pollitt

Ask for a plain double cheese, and it came with everything but cheese.

Food: 1

Service: 1

Lamon Hutchinson

It's like school cafeteria food

Atmosphere: 5

Food: 2

Service: 3

JaLynne Thayer

Being from Michigan and never seeing a Krystal’s nor having one close enough to me, I was quite excited to try one after seeing many on my road trip down south. Let me tell you, worst decision of my vacation. Most disgusting piece of meat I have ever received from a fast food restaurant. It was grey and I mean as grey as an elephant and smelled of body odor; like the stale smell of a public transit bus. We ordered 2 4 pack meals with cheese and all 8 went to the trash. The spicy chicken mini sandwich was overly dry and near flavorless. Service was a like watching a wind up doll on a glitch… the only positive things about this place were the mini chili dogs, French fries & chili fries. A waste of money and time for this place, not sure how they are still in business. Edit to add: my car still smells of the raunchy body Oder, or I should say spoiled meat. I wish I had pics to show my words but I couldn’t get that trash wrapped fast enough.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chili Cheese Pup, Chili, Junkyard Fries, Fries

Samantha Gibson

No cars in drive thru. Waited at speaker for 5 minutes. When they finally answered he was laughing and talking. I had to repeat my order twice and still was talking to someone around him. Asked my order for a third time. I just drove off. He wasn't paying attention was to busy talking and joking with his co workers. Went to Clinton hwy Krystals instead.

Service: 1

Dot Crowe

Order was wrong but they corrected it. Then the 1st Chick was horrible. The bottom bun was soaking wet so I ate the chicken and the top bun. The 2nd chick bun was so hard I couldn't eat the bun at all so I just ate the chicken. The 3rd one I just threw out. The best part of the meal was the sprite but then I don't think you can really mess that up. I probably won't go back to this Krystal again. Plus, I don't see how three chiks and a medium drink costs $15.00!!!

Food: 2

Service: 2

Joey Exum

I recently had the pleasure of dining at Krystal's, and I must say, it was an experience that left my taste buds singing with delight. The culinary journey began with a symphony of flavors that danced on my palate, leaving me craving more.The gastronomic adventure started with an appetizer that was nothing short of ambrosial. The tantalizing blend of ingredients showcased the chef's culinary prowess, creating a medley of flavors that were simply divine. Each bite was a harmonious fusion of textures, a testament to the artistry that goes into crafting the perfect dish.Moving on to the main course, I found myself immersed in a culinary masterpiece. The presentation alone was a feast for the eyes, and the first bite transported me to a realm of gastronomic bliss. The quality of ingredients was evident, and the chef's attention to detail was commendable. It's safe to say that Krystal's has mastered the art of creating dishes that are not only delicious but also a visual delight.The service at Krystal's was nothing short of exemplary. The staff exuded warmth and hospitality, making me feel like a valued guest throughout the meal. The genuine friendliness of the servers added a layer of warmth to the overall dining experience, turning a delicious meal into a memorable occasion.Now, let's talk about the prices – they were nothing short of fantastic. In a world where dining out can sometimes break the bank, Krystal's offers a culinary haven where affordability meets excellence. The value for money at this establishment is unparalleled, making it a gem in the realm of dining options.In conclusion, Krystal's is a culinary gem that deserves to be celebrated. The food is a sublime journey for the senses, the service is a testament to genuine hospitality, and the prices are a pleasant surprise in the world of fine dining. If you're seeking a gastronomic adventure that combines exquisite flavors, friendly service, and reasonable prices, Krystal's is the place to be.

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Chili Cheese Pup, Junkyard Fries, Nashville Hot Chick, Chili, Pick 5, Fries, Tots, Cheese Fries, Slider, 12 Sackful Combo, Double Krystal

Chelle Jackson

Had to wait a bit for food. But was good. Courteous.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Cheese Fries

Stephen S.

Was refused a receipt after waiting waiting 15 minutes for colder than room temp food, along with attitude. I don't know if it was because I interrupted there smoke session when I pulled in or if they're just poorly managed people. I suspect both.

Atmosphere: 1

Food: 1

Service: 1

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