Wendy's

2401 Chapman Hwy, Knoxville
(865) 999-4631

Recent Reviews

Eric Blankenbeckler

I was the only car in drive thru,got my frostie and ask to pull forward 14min later I got my food place was dead drove 3 min home foodcwas wrong frosty was melting,too bad we like Wendy's

Atmosphere: 2

Food: 1

Service: 1

Deborah S. L. Cable

Thank you for having fresh food, thank you for having a good cashier that has good customer service, and thank you to the manager for my chicken nuggets when I forgot to order them. You guys keep it up ?. @12:38 pm

Atmosphere: 5

Food: 5

Service: 5

AnnKorr

Slowest drive Through known to man. It’s slow when the interior is empty. It’s even slower when there are no cars in the drive through. You will have all the time in the world to ponder why the hell you’re waiting for no reason.

Atmosphere: 1

Service: 2

kylee mangum

The worst and slowest Wendy’s I have ever been to in my entire life

Atmosphere: 1

Food: 1

Service: 1

David Brehm

I’m waiting for 30 minutes from order. Make me a waste my time! Really sucks!!!

Atmosphere: 1

Food: 3

Service: 1

Michael Reynolds

Food was made in a very satisfactory way with great flavor. Customer service at ordering was friendly and kind which made my Mom feel very welcomed. Which gave the overall atmosphere very great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Dave's, Burger

Andrew Byerly

The frosty machine is always

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Baconator

Olivia Lomax

Food is pretty consistent ? Breakfast is actually really good.

Food: 4

Service: 5

Recommended dishes: Chili, Fries, French Fries, Burger

Derek

We are not in the pandemic. Keep your lobby open.

Billy Johnson

No response in drive thru then when they did respond it was rude saying they only had too people working and we just gonna have to wait and then I decided to go elsewhere where no treated so bad I wouldn’t have minded to wait if he had not been so

Service: 1

don mioton

Chicken sandwich was disappointing

Wm McKinney

Waited in line in the drive thru for 20 minutes before making it to the ordering board. Was asked to "hold just a second" before ordering. Heard the employee on the headset say, "I can't wait no more, i gotta pee.". Then nothing. silence. 10 minutes passed and nothing. Had a carful of hungry people, we gave up and left.

Service: 1

Crazy V0rtex20

I'm not sure how it takes over 20 minutes to get 3 cars their food, but here at wendys they

Atmosphere: 1

Food: 1

Service: 1

Brandi Fleming

The last few times I’ve stopped by the drive thru at this location, it’s taken me 20+ mins to get my food. That’s not an exaggeration & I didn’t even start timing it til I realized it was taking a really really long time. Today, I saw 2 cars ahead of/behind me leave the drive thru line, I assume because they were tired of waiting. Understaffed maybe?

Atmosphere: 4

Food: 4

Service: 2

Earl Colquitt

We ordered 3 large seasoned potatoes one morning and received 3 large orders of potatoes that were lukewarm at best. We went inside to complain about our order, and Mr. Reggie (Manager) came out and turned our complaint into a pleasant experience. He was kind, apologetic and very respectful with how he spoke to the employees and my wife and I as customers. Today they made our potatoes hot to order. We are very reasonable people. In other words, we do not expect our potatoes hot to order each time. We just prefer that they are closer to warm and hot rather than cold to warm. Please commend the restaurant manager, Mr. Reggie for his very professional handling of this one of many visits to Wendy's Restaurant. Please have a terrific day!Thank you, Earl & Carla

Atmosphere: 5

Food: 5

Service: 5

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