I wish that you could drive up and get what you want.It's not like it takes forever to make it but..............no ci-gar.
Atmosphere: 4
Food: 5
Service: 5
Keith H
I’m not sure if there was previous management with these bad reviews, but I ate at this Chipotle for the first time last week. As someone who travels all over middle Tennessee for work, this is hands down the best Chipotle I’ve had. Attentive staff, never a shortage on food and real portions.
Atmosphere: 5
Food: 5
Service: 5
Anthony Jones
I have typically had good experiences at this site. For some reason my bowl wasn't as plentiful as usual, which I can accept because I feel like a lot of that depends on who is putting it together. But, the fact that my Coke with no ice was short bothered me. That is not one person's interpretation that's just someone not taking the time to ensure the cup is full. They are also typically super cordial, which the girl wasn't today either. I drive to this Chipotle from Smith County, so I can easily just go the other way and hit the one in Cookeville. They definitely should think about that when dealing with customers.
Atmosphere: 3
Food: 3
Service: 3
Salem Peña
12$ for a tasteless burrito
Food: 1
Service: 2
Larry Scholl
Great lunch!!! ?
Atmosphere: 4
Food: 5
Service: 4
Ms Mac
Edit: I went back 3/5/2024 and the chips were stale and my burrito bowl barely had any protein. I did a pick up order and how my order was cold when I picked it up is beyond me.Do not waste your money going to location. You will be disappointed every time.It’s a hit or miss each time I go. I went yesterday and the lady who prepared my bowl barely gave me any protein or toppings.I’m not sure if it was because they were still putting out stuff at 11:10am. I asked for vinaigrette and she told me they didn’t have any. When they had some behind her they were about to put out. I mentioned that to her and she sat my bowl down with an attitude and just walked off. The guy who checked me out got it for me. Not sure this location will ever get it together.
Atmosphere: 1
Food: 1
Service: 1
Larry White
Food ok, overpriced. Not as shown on ad. Had to pay extra for 2 items shown.
Atmosphere: 2
Food: 3
Service: 3
Katherine Serrano
It's a shame how rude the employees are at this location if we go there it's to buy food we don't get to beg anyone, the cashier Haley is extremely rude with a heavy attitude, before dealing with people she needs to learn about kindness and service. And also they have preference for some denominations, for certain people, I would love for that to change to be able to buy food and be treated with kindness and respect, not with contempt like the people who currently work there do.
Atmosphere: 4
Food: 3
Service: 1
Melissa
It’s OK. There are far better places to eat with better service.
tried this location 3 times now and all i can say is they need new staff and fresher product. went an hour before they closed and they were already putting bar up and i watched 2 employees very rudely toss their hands up like me ordering a burrito was the most difficult thing for them. their attitudes are terrible each time i go. i would not recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Terry Gilley
My favorite fast food Mexican restaurant!
Atmosphere: 5
Food: 5
Service: 5
Joseph Sanchez
A pretty OK Chipotle.Came for a quick keto bite on the way back from work.The place was fairly quiet, even so the service was lightning fast which was nice. The portions were good except for the meat, but passable.The store was clean and well stocked which you love to see.Chipotle is ungodly expensive these days ($18 for a salad and fountain drink) but it does let me get something tasty and relatively healthy so every one and a while I'll take it.Soft recommendation if you're craving such food and there are no Qdoba around.
Atmosphere: 3
Food: 3
Service: 4
Gherman Duran
Made an order online to pick up, got my order and to my big surprise not only it was cold the order was wrong and missing items.
Shiloh Stovall
The food was delicious, came out quickly, and our order was correct. The restaurant was clean and all of the employees were friendly.
I wish that you could drive up and get what you want.It's not like it takes forever to make it but..............no ci-gar.
Atmosphere: 4
Food: 5
Service: 5
I’m not sure if there was previous management with these bad reviews, but I ate at this Chipotle for the first time last week. As someone who travels all over middle Tennessee for work, this is hands down the best Chipotle I’ve had. Attentive staff, never a shortage on food and real portions.
Atmosphere: 5
Food: 5
Service: 5
I have typically had good experiences at this site. For some reason my bowl wasn't as plentiful as usual, which I can accept because I feel like a lot of that depends on who is putting it together. But, the fact that my Coke with no ice was short bothered me. That is not one person's interpretation that's just someone not taking the time to ensure the cup is full. They are also typically super cordial, which the girl wasn't today either. I drive to this Chipotle from Smith County, so I can easily just go the other way and hit the one in Cookeville. They definitely should think about that when dealing with customers.
Atmosphere: 3
Food: 3
Service: 3
12$ for a tasteless burrito
Food: 1
Service: 2
Great lunch!!! ?
Atmosphere: 4
Food: 5
Service: 4
Edit: I went back 3/5/2024 and the chips were stale and my burrito bowl barely had any protein. I did a pick up order and how my order was cold when I picked it up is beyond me.Do not waste your money going to location. You will be disappointed every time.It’s a hit or miss each time I go. I went yesterday and the lady who prepared my bowl barely gave me any protein or toppings.I’m not sure if it was because they were still putting out stuff at 11:10am. I asked for vinaigrette and she told me they didn’t have any. When they had some behind her they were about to put out. I mentioned that to her and she sat my bowl down with an attitude and just walked off. The guy who checked me out got it for me. Not sure this location will ever get it together.
Atmosphere: 1
Food: 1
Service: 1
Food ok, overpriced. Not as shown on ad. Had to pay extra for 2 items shown.
Atmosphere: 2
Food: 3
Service: 3
It's a shame how rude the employees are at this location if we go there it's to buy food we don't get to beg anyone, the cashier Haley is extremely rude with a heavy attitude, before dealing with people she needs to learn about kindness and service. And also they have preference for some denominations, for certain people, I would love for that to change to be able to buy food and be treated with kindness and respect, not with contempt like the people who currently work there do.
Atmosphere: 4
Food: 3
Service: 1
It’s OK. There are far better places to eat with better service.
Atmosphere: 1
Food: 1
Service: 2
No flavor but extra runs on toilet.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
tried this location 3 times now and all i can say is they need new staff and fresher product. went an hour before they closed and they were already putting bar up and i watched 2 employees very rudely toss their hands up like me ordering a burrito was the most difficult thing for them. their attitudes are terrible each time i go. i would not recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
My favorite fast food Mexican restaurant!
Atmosphere: 5
Food: 5
Service: 5
A pretty OK Chipotle.Came for a quick keto bite on the way back from work.The place was fairly quiet, even so the service was lightning fast which was nice. The portions were good except for the meat, but passable.The store was clean and well stocked which you love to see.Chipotle is ungodly expensive these days ($18 for a salad and fountain drink) but it does let me get something tasty and relatively healthy so every one and a while I'll take it.Soft recommendation if you're craving such food and there are no Qdoba around.
Atmosphere: 3
Food: 3
Service: 4
Made an order online to pick up, got my order and to my big surprise not only it was cold the order was wrong and missing items.
The food was delicious, came out quickly, and our order was correct. The restaurant was clean and all of the employees were friendly.
Atmosphere: 5
Food: 5
Service: 5