Great good. Great setvice. I get the snack pack very often. Nice value. They are very consistent.
Rebecca Krieger Key
Does not value hard working employees that were under a STATE OF EMERGENCY during the most recent winter weather! An employee was fired from his corporate position because he couldn’t make it into work because he lives in Alabama and the road he lives on is impassable. Corporate said they DID NOT care! This employee has worked for them for 3 years and has worked doubles more than 1 time a week and even worked while being very very sick before being diagnosed with UC. Even when he was in the hospital all he talked about was how he had to get back to work, and when he got out he was going back to work the next day( against the advice of his doctors). They really value nothing but the almighty dollar! BTW, he still tried to make it to work today after he demoted to an hourly employee because that’s the kind of hard working dedicated kid he is and he gives 100% at everything he does and ended up in the ditch on his impassable road along with 4 other vehicles and also the tow truck slide into one of the cars that they were trying to help get out of the ditch too!
Tiffany Pierce
They do not appreciate their employees. Carter was just fired because he was UNABLE to come to work due to the ice. UNABLE!!!! He has been with this company for years and promoted to the corporate office for years of consistent loyalty and now they do this!!! Ricks BBQ, you have lost my business.
Amelia Marie
Service was good. BBQ was dry but other foods were good.
Bruce Hicks
Great food, but no table service and the aged crowd likes to be served!
Atmosphere: 5
Food: 5
Service: 4
Trisha M.
Cheese sticks come half frozen, wait is super long, have found whole bones on my barbecue sandwich before. The order is missing stuff 90% of the time. Always gotta check before leaving the parking lot. I don't eat there anymore.
Cierra Thompson
Drove to the Muscle Shoals location even though I live in Florence because the quality is typically so much better. I currently have 3 sick children and a husband with Covid. We ordered this thinking it was perfect for everyone. Every potato was hard as a brick, cold to the touch, and the butter nor sour cream was melted, RED FLAG!!! They also sent NO white sauce for 3 potatoes after I asked for white sauce specifically THREE different time. Cashier told me it was in the bag or the boxes, she assured me. Now let’s focus on the chicken tender meal. I got that for my 5 year old twins to split thinking it was a “meal”. The chicken was smaller than a chicken nugget from McDonalds, and came with only 3 pieces. I would hate to know a working man had to rely on that to survive through the day. The prices have continued to go up while the service hasn’t. I called and spoke with a manager, HE OFFERED ME FREE SAUCE ON MY NEXT VISIT….. Are you kidding me. $50 for some brick hard, dry potatoes and 3 bites of chicken. My family is still hungry. We couldn’t eat the food. It was a waste of time, money and gas. He offered ONE free dessert on our next trip, I told him he could keep it I wasn’t looking for anything free. Just kinda had higher expectations and super disappointed. So if you’re looking to throw away $50 bucks, hit up the Muscle Shoals location their food obviously is NOT cooked to order.
Stephanie Royse
We love Rick's BBQ, but today we were waited on by the most polite young man who provided us with the absolute best service we've had. Caleb Kiddy, thank you for being an amazing person. You made our visit enjoyable.
Jared Robert Blubaugh
The worst bbq I’ve ever had. Just being honest.
Allie Hamaker
The best bbq & baked potato in town! The people are the sweetest and always welcome you with a smile. They also cater ?
Rick’s has great food, good atmosphere, and friendly staff. We have great fun playing Trivia on Monday evenings.
Crystal Mills
was in there tonight May 27th 2022 at 5 til 9 and was told by the front cashier they wasn't taking orders. walked to refill my drink and came back and they took 2 other people's orders. I watched them and said something to her but left because we was mad. lost service because there was no reason to be rude we didn't do anything. located in Ardmore tn
daprhu
Very clean place and friendly staff. Several choices of bbq and sides to choose from. I had seen these restaurants around but had never tried them. Well worth the stop.
Kelsie Dover
Just want to let everyone know that online orders must be picked up inside! It’s not more convenient at all. We didn’t know that and had to go inside in pjs/no bra to get our food.
Brandy Stults
It was very very busy but we received excellent service and fast hot delicious food.
Great good. Great setvice. I get the snack pack very often. Nice value. They are very consistent.
Does not value hard working employees that were under a STATE OF EMERGENCY during the most recent winter weather! An employee was fired from his corporate position because he couldn’t make it into work because he lives in Alabama and the road he lives on is impassable. Corporate said they DID NOT care! This employee has worked for them for 3 years and has worked doubles more than 1 time a week and even worked while being very very sick before being diagnosed with UC. Even when he was in the hospital all he talked about was how he had to get back to work, and when he got out he was going back to work the next day( against the advice of his doctors). They really value nothing but the almighty dollar! BTW, he still tried to make it to work today after he demoted to an hourly employee because that’s the kind of hard working dedicated kid he is and he gives 100% at everything he does and ended up in the ditch on his impassable road along with 4 other vehicles and also the tow truck slide into one of the cars that they were trying to help get out of the ditch too!
They do not appreciate their employees. Carter was just fired because he was UNABLE to come to work due to the ice. UNABLE!!!! He has been with this company for years and promoted to the corporate office for years of consistent loyalty and now they do this!!! Ricks BBQ, you have lost my business.
Service was good. BBQ was dry but other foods were good.
Great food, but no table service and the aged crowd likes to be served!
Atmosphere: 5
Food: 5
Service: 4
Cheese sticks come half frozen, wait is super long, have found whole bones on my barbecue sandwich before. The order is missing stuff 90% of the time. Always gotta check before leaving the parking lot. I don't eat there anymore.
Drove to the Muscle Shoals location even though I live in Florence because the quality is typically so much better. I currently have 3 sick children and a husband with Covid. We ordered this thinking it was perfect for everyone. Every potato was hard as a brick, cold to the touch, and the butter nor sour cream was melted, RED FLAG!!! They also sent NO white sauce for 3 potatoes after I asked for white sauce specifically THREE different time. Cashier told me it was in the bag or the boxes, she assured me. Now let’s focus on the chicken tender meal. I got that for my 5 year old twins to split thinking it was a “meal”. The chicken was smaller than a chicken nugget from McDonalds, and came with only 3 pieces. I would hate to know a working man had to rely on that to survive through the day. The prices have continued to go up while the service hasn’t. I called and spoke with a manager, HE OFFERED ME FREE SAUCE ON MY NEXT VISIT….. Are you kidding me. $50 for some brick hard, dry potatoes and 3 bites of chicken. My family is still hungry. We couldn’t eat the food. It was a waste of time, money and gas. He offered ONE free dessert on our next trip, I told him he could keep it I wasn’t looking for anything free. Just kinda had higher expectations and super disappointed. So if you’re looking to throw away $50 bucks, hit up the Muscle Shoals location their food obviously is NOT cooked to order.
We love Rick's BBQ, but today we were waited on by the most polite young man who provided us with the absolute best service we've had. Caleb Kiddy, thank you for being an amazing person. You made our visit enjoyable.
The worst bbq I’ve ever had. Just being honest.
The best bbq & baked potato in town! The people are the sweetest and always welcome you with a smile. They also cater ?
Restaurantji Recommends
Rick’s has great food, good atmosphere, and friendly staff. We have great fun playing Trivia on Monday evenings.
was in there tonight May 27th 2022 at 5 til 9 and was told by the front cashier they wasn't taking orders. walked to refill my drink and came back and they took 2 other people's orders. I watched them and said something to her but left because we was mad. lost service because there was no reason to be rude we didn't do anything. located in Ardmore tn
Very clean place and friendly staff. Several choices of bbq and sides to choose from. I had seen these restaurants around but had never tried them. Well worth the stop.
Just want to let everyone know that online orders must be picked up inside! It’s not more convenient at all. We didn’t know that and had to go inside in pjs/no bra to get our food.
It was very very busy but we received excellent service and fast hot delicious food.