Chick-fil-A

4916 Poplar Ave, Memphis
(901) 820-0505

Recent Reviews

Emma

I got food poisoning from their food and they didn't even refund me they had asked me if I wanted new food... That's very disappointing. Please do not go here. I'm very sick now.

Rafael Soza

Excellent service

Sam Coates

Poor service with online orderingDid not have food when got hereManagement handled in a non Chick-fil-A way

Atmosphere: 1

Service: 1

Will Massey

Parking lot is terrible to navigate around.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Carl Lindley

Always a good experience. This is how you run a business. My 5 year old loves it!UPDATE 10/19/19Condiment counter empty of forks, ketchup, napkins. Employee in the back of kitchen yelling about something. What happened to the "My pleasure" response. No greetings or anything.One off day in 10 years is ok, I suppose. Still a big CFA fan.UPDATE 11/5/19Gave me the wrong order. Not suprised since the cashier had me repeat my small order 3 times and she still got it wrong. Service here is slipping.UPDATE 4/5/2022Back on track with prompt and correct service.UPDATE 4/1/24Parking here has become a problem. The dine in customer has taken the back seat to the walk in to go orders and Door Dashers. There was ZERO parking available. So we parked in one of the 9 empty TO GO order spots. Sorry. The other option was to leave a d find another dine in restaurant. At any rate, we go inside and there at THREE people dining in and no other customers at the counter to order or pick up.At this point you should see the problem.So, we go to the counter to place our dine in order but are instantly skipped because a door dasher walked in BEHIND us and got served first.At this point you should see another problem.Point being is that the dine in experience is GONE. No parking. No service. It's all about the to go orders. The dine in patrons are neglected. CFA, decide what you're going to do.Features: Covid is fake.

Atmosphere: 5

Food: 5

Service: 2

Tina T

My family would like to thank Chick-Fil-A and especially Morgan for catering my mom’s memorial service last Saturday. From the first time I spoke with Morgan, she made me feel cared about and she personally ensured that the catering order was set up beautifully! The chicken nuggets, garden salad, fruit, dessert tray, teas and lemonade were all delicious! Our family and friends enjoyed it tremendously and Morgan & Chick-Fil-A helped us all to enjoy our time together at the reception to celebrate my mom. Thank you again for being so thoughtful and kind!

Atmosphere: 5

Food: 5

Service: 5

Ashley Garratt

Fast friendly

Atmosphere: 5

Food: 5

Service: 5

Tiffaney S

Fast friendly service as always.

Atmosphere: 5

Food: 5

Service: 5

Maria Perez

There was no sauces in the bag, I asked for some strawberry jam and I was only given one and I had ordered for meals.

ANN STAR

GREAT FOOD AND CUSTOMER SERVICE. KEEP UP THE GOOD WORK. A+

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Deluxe Chicken Sandwich with Fries, Chick-Fil-A Chicken Sandwich, Mac & Cheese

Eliza Denise Royal

There is a lot of traffic to this chick fil a location. I love the frosted coffee drink. The waffle fries and regular chicken sandwich are fresh, with each order.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Deluxe Chicken Sandwich with Fries

MICAH DAVID MORNINGSTAR

Chick-fil-A has a presence there that's addictive. I mean how many restaurants you wish was open on Sundays?All of them are usually open for business right except Chick-fil-A.Of course we know the reason and we can all respect that.

Atmosphere: 5

Food: 5

Service: 5

Misses Teresita

Great Customer service to those taking the order all 5 stars. To the Asian or Latino chic . Go back to school for customer service. Nobody is going to drive off without paying. Learn how to provide a memorable experience to your customers and learn how to address people . Don’t walk up to a persons car without addressing someone properly . Start with “ Good afternoon “ after my colleague took your order the app didn’t talk the complete total of your order . If you could kindly stop by the podium and I’ll be happy to complete your order with a credit card , Apple or cash . Learn customer service .. chick fil lay Train these gen z’s better or whatever the heck they call themselves .

Atmosphere: 2

Food: 4

Service: 1

Ayana Jamison

Vegetarian options: Salads and fruit are available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Jsjsjs Dhjdjd

STICKER IN MAC AND CHEESEI have been a loyal customer to this chick fil a location for years now. I ordered a curbside pickup today as I usually do, and upon opening my mac and cheese I discovered a plastic sticker in it. ?? Also, I noticed a bunch of tiny pieces of lettuce?!?!? I am absolutely disgusted and demand a refund. This is not acceptable and I don’t understand how this could have happened as I also work in food service.

Atmosphere: 1

Food: 1

Service: 1

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