The need was for lunch, but first thing I was looking for was a basket to hold my groceries. Couldn't find one. Frustrating holding my groceries in my hands. Next was the hunt for two single rolls for my lunch. Assorted packages of 6-12 rolls was not an option. No one there to ask either, so I went to the self checkout and promptly checked out and left. The store was clean, aisles stocked very well. I'm looking to move to the area, hopefully these minor inconveniences can be rectified.
Dana S.
This is my second favorite Kroger. The first being the one on Kirby. Can someone take the toilet pictures off when you see this Kroger on Yelp ? It is nasty to have to see. This Kroger is pretty well stocked for my needs. The self check outs are usually pretty quick too. I also use the pharmacy which is convenient.
Ally H.
My favorite Kroger in town! Always clean, stocked, friendly staff, great prices, and always a quick trip. This location is always busy but I've never had to wait. Produce is fresh and meat selection is awesome.
Annette D.
Right now I wish I could give negative stars. I placed a pick up order and scheduled a time slot to pick up. I've now been waiting an hour and a half. An hour and a half! They say they are short on staff and that's fair enough but when you let customers schedule on line, you should not make slots available unless you can fill an order within that time slot.
Kevin W.
This Kroger seems to be cleaner and bigger than the surrounding Krogers. I was able to find all my items here.
John S.
The pharmacy is very slow and inefficient. I called in a prescription day before yesterday early in the morning. In that recorded message I was told the prescription would be ready at 1 pm. I was not able to go that day and it turned out I was not able to go yesterday because of my mother-in-law's funeral. I went today at 2:00 pm and it had not been filled. I was told it would be about 20 - 25 minutes and I could "go shop." Since I only came for the prescription I went home. I got another automated notification a few minutes ago that the prescription was ready. This was 45 minutes after it was supposed to be ready on top of the the additional 20 -25 minutes. I don't believe they actually start work on any of the prescriptions until you show up to pick it up - no matter when it was called in. Workers are slow and do not seem to really know what is going on in the pharmacy.
Janice R.
First time using Quick Pick & it was awful. I was there twice for pick up but no groceries. Apparently the customer is to determine if THEIR automated text system is telling me the correct time. "No mamam, we didn't mess up, you can't believe corporate texts, your order is still the delayed time slot. Then I needed to reschedule which was another long boring fire drill. Finally cancelled my order the next day after being unable to reschedule!!!Avoiding Kroger in the future after this episode of of shopping convenience & total lack of basic human courtesy.Customer convenience....NOT.
Kim Nash
enormous variety of everything, incl. vegan food. I love woo-hoo's!
Kevin K.
I've tried the Kroger on Union. I've tried the Kroger on Cleveland. I've tried the Kroger in Poplar Plaza. All inefficient, all barely stocked, all rude employees (as a collective whole, given that there are always a few great people and bright spots in any not great situation).However, I was further out east yesterday, and I think I might have found a new Kroger to go to, even if out of the way. The shelves were mostly stocked, though this seems to be a Memphis-wide thing, and I'm not even talking about big COVID, everyone freak out and stock up products; I'm talking about basic things. Nonetheless, they were more shelved than any other store I've tried in the city. The employees were extremely polite, even saying hello within the store when they walk past - who would've thought?Efficient checkout lines - check. Clean store - check. Helpful staff - check. Able to get in and out - check.It's so nice. It took me 10 years to find - and I hope it's not a one-time thing or fluke - but I will be going back.
Kathleen W.
This place is unkept and disgusting. Went in today 08/21/2020 and all of the grape tomatoes of every brand had mold on them. That's just disgusting. I told the service desk about it. He didn't seem to care. I don't see how anyone shops here unless they want to get sick from dirty produce. Blah.
The need was for lunch, but first thing I was looking for was a basket to hold my groceries. Couldn't find one. Frustrating holding my groceries in my hands. Next was the hunt for two single rolls for my lunch. Assorted packages of 6-12 rolls was not an option. No one there to ask either, so I went to the self checkout and promptly checked out and left. The store was clean, aisles stocked very well. I'm looking to move to the area, hopefully these minor inconveniences can be rectified.
This is my second favorite Kroger. The first being the one on Kirby. Can someone take the toilet pictures off when you see this Kroger on Yelp ? It is nasty to have to see. This Kroger is pretty well stocked for my needs. The self check outs are usually pretty quick too. I also use the pharmacy which is convenient.
My favorite Kroger in town! Always clean, stocked, friendly staff, great prices, and always a quick trip. This location is always busy but I've never had to wait. Produce is fresh and meat selection is awesome.
Right now I wish I could give negative stars. I placed a pick up order and scheduled a time slot to pick up. I've now been waiting an hour and a half. An hour and a half! They say they are short on staff and that's fair enough but when you let customers schedule on line, you should not make slots available unless you can fill an order within that time slot.
This Kroger seems to be cleaner and bigger than the surrounding Krogers. I was able to find all my items here.
The pharmacy is very slow and inefficient. I called in a prescription day before yesterday early in the morning. In that recorded message I was told the prescription would be ready at 1 pm. I was not able to go that day and it turned out I was not able to go yesterday because of my mother-in-law's funeral. I went today at 2:00 pm and it had not been filled. I was told it would be about 20 - 25 minutes and I could "go shop." Since I only came for the prescription I went home. I got another automated notification a few minutes ago that the prescription was ready. This was 45 minutes after it was supposed to be ready on top of the the additional 20 -25 minutes. I don't believe they actually start work on any of the prescriptions until you show up to pick it up - no matter when it was called in. Workers are slow and do not seem to really know what is going on in the pharmacy.
First time using Quick Pick & it was awful. I was there twice for pick up but no groceries. Apparently the customer is to determine if THEIR automated text system is telling me the correct time. "No mamam, we didn't mess up, you can't believe corporate texts, your order is still the delayed time slot. Then I needed to reschedule which was another long boring fire drill. Finally cancelled my order the next day after being unable to reschedule!!!Avoiding Kroger in the future after this episode of of shopping convenience & total lack of basic human courtesy.Customer convenience....NOT.
enormous variety of everything, incl. vegan food. I love woo-hoo's!
I've tried the Kroger on Union. I've tried the Kroger on Cleveland. I've tried the Kroger in Poplar Plaza. All inefficient, all barely stocked, all rude employees (as a collective whole, given that there are always a few great people and bright spots in any not great situation).However, I was further out east yesterday, and I think I might have found a new Kroger to go to, even if out of the way. The shelves were mostly stocked, though this seems to be a Memphis-wide thing, and I'm not even talking about big COVID, everyone freak out and stock up products; I'm talking about basic things. Nonetheless, they were more shelved than any other store I've tried in the city. The employees were extremely polite, even saying hello within the store when they walk past - who would've thought?Efficient checkout lines - check. Clean store - check. Helpful staff - check. Able to get in and out - check.It's so nice. It took me 10 years to find - and I hope it's not a one-time thing or fluke - but I will be going back.
This place is unkept and disgusting. Went in today 08/21/2020 and all of the grape tomatoes of every brand had mold on them. That's just disgusting. I told the service desk about it. He didn't seem to care. I don't see how anyone shops here unless they want to get sick from dirty produce. Blah.
Restaurantji Recommends
Great staff
Best Kroger in Memphis, but parking is kind of a nightmare
Awesome customer service and fresh produce all the time.
I love all my customers!
Free wifi.