La Ilusion Bakery

4273 American Way, Memphis
(901) 369-0212

Recent Reviews

Kim Rivers

Back again. Food and sweets are always good!

Lizeth Vargas

bread was drying and disgusting and didn’t have a good variety don’t come here!

efrain garcia escalante

Lot of Mexican bread and ? and much more!!!

Hernandez Jorge Burgos

Good bread and nice people

B .P

We loved it…Pineapple or other fruits Tres leches cake ? are the best! They have other bakery sweet as well..

Madhan

Pineapple or other fruits Tres leches cake ? are the best! They have other bakery sweet as well

Holly Garcia

Fresh pan. Will definitely drive from Arkansas to la illusion for more soon!!

Yosef Farah

Still the best pan dulce in Memphis

Cali Veasley

Love love this place been coming here for 16 years pastries are always good

U Sweet Mama

The taste of the products of this bakery is great. A bit hard to see the shop from the main road, need a lil bit more of organizing of the self and cleanliness as well. Rest is good.

Tina Ortega

Good, authentic Mexican pastry and cakes.

Malcolm Xaiver

Its dirty. Flies and nets inside the cases with bread. They touch food without wearing gloves.

jose roman

Very good place to shop and eat

Shelbie Ray

the cake was so cute & tasted good

Maha Ab

I ordered a cake for my anniversary given that my wedding cake was from this place. I absolutely loved my wedding cake, it was a tres leches cake and was so delicious. I wanted to celebrate my anniversary with the same type of cake from how much me and my husband loved it.This tres leches cake was unbelievably the driest cake I have ever had. If you’ve ever had a tres leches cake I’m sure you know how moist and soaked in milk it’s supposed to be. I actually couldn’t believe how dry and tasteless this cake was. We were so disappointed. I called the next day to ask for a refund because we could not eat this cake and I get told that ‘it isn’t on the bakery if the cake isn’t good.’How is that a professional response? It is YOUR job as bakers to make sure your product is good and your customers are satisfied with it. On top of the taste being completely off, the shape of the cake was incorrect, as was the writing on the cake.The woman also told me it’s my fault for not giving the cake back when I saw the shape was wrong. I told the woman who handed me the cake the shape was supposed to be circular and she shrugged and just said “sorry.”I was told other things among the conversation but the main point was that it was not their fault or responsibility how it turned out. She told me I should have brought it back right away, but it was already after they closed. So I call the next morning and they can’t take it back and won’t refund me. She blamed everything on me and then hung up the phone in my face. This is legitimately my first time reviewing anything, that’s how upsetting this whole thing is.Anyone ordering in the future: just be careful, because they do not care how you feel about your product.

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