Waited in line over an hour for a mobile order only to receive ice cold food. People only received food every ten min and the line was backed up out to the road. Terrible service, I believe the staff was trying their best but they are severely understaffed for the busy area. If you can't keep it staffed properly then close it down.
This is by far the slowest, unorganized, unprepared store ever. They’re never ready to open on time, always scrambling well after 5:45am to start taking orders, always out of something, always short staffed, and the list just goes on. And for the location, you would think service is good…NOOOOOTTTTTT. Just go elsewhere.
Recommended dishes: Mcchicken, Mcdouble, French Fries, Double Cheeseburger
Michael McGill
It took 15 minutes to get our food. Once we finally got to the window they asked us our order and didn't even have it ready yet. They had to go cook it after we made it to the second window.
Atmosphere: 1
Food: 1
Service: 1
Linda Miller
I stopped to use the bathroom and get something to drink. A customer was having a heated conversation with the counter help. So I used the facilities and left.
Atmosphere: 4
Food: 3
Service: 3
Courtney Price
I knew better than go to this location, but it was open late so I gave it a try. Ordered a quarter pounder and it's still pink inside. Eat here at your own risk!
Atmosphere: 1
Food: 1
Service: 1
Chino Monreal
I am working in the area so i have to wat here closest mcdonalds near the job everytime i go my order is wrong and this last time i came by i got a meal with a large coffee obviously the coffee is an upcharge for it being large but you know what they did they said you know what we will put down water fir the the drink and charge you a whole other 3 dollars for that coffee you want horrible place practically robbed me
Atmosphere: 1
Food: 1
Service: 1
Lee Bates
Food was completely wrong. Waited 2 hrs to get it have screen shots of order times food was gross and so cold it had to have been left out for the 2 hrs if not longer. This place is an absolute waste of money DO NOT EAT HERE!!!!!!
Drive -thur was fast accurate with my order.Customer service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Dr Pepper
CoCo Blk
Quick service in drive thru, had extra sauce on my big Mac & fries were rightly seasoned, fresh & hot ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac
lauren
The worker “Anna” ignored me at the register while I continually said excuse me and she looked at me a few times. I had to wait til someone else came and got my
Atmosphere: 3
Food: 4
Service: 1
Ashley Delgado
I went through the drive thru I ordered my food and ordered a large iced caramel frappe the lady repeated the order and said large iced caramel coffee in which I said yes because at a different location that is what they called their frappe. I got to the pickup window and noticed my drink wasn’t iced but had ice in it and I told the guy at the pickup window I wanted an iced caramel frappe he then stated they didn’t carry those so I asked since when?! Then he stated he would have to charge me for the drink since I didn’t pay for the drink so I was ok with whatever the extra charge was for the frappe from the original large caramel coffee with ice in it. Another lady came to the window and charged me for the drink in total so I was overcharged by almost 3 dollars. I then called the phone number at the bottom of the receipt that asked how did we do today? No answer went to a personal voicemail, then called the store with no answer. Get it right people!! And if you want to be rude sit at home! People don’t have time to drive all the way back to your location when you mess up!
Atmosphere: 1
Food: 2
Service: 1
Jennifer c Wharry
Love the iced coffee's when their made to my liking but it seems diff locations make them differently.
Waited in line over an hour for a mobile order only to receive ice cold food. People only received food every ten min and the line was backed up out to the road. Terrible service, I believe the staff was trying their best but they are severely understaffed for the busy area. If you can't keep it staffed properly then close it down.
Atmosphere: 1
Food: 1
Service: 1
Average , better service inside than drive thru .
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Bacon Egg & Cheese Biscuit, Big Breakfast, Hash Brown, Egg Mcmuffin
Extremely slow, I'm trapped in line for 1hr
Atmosphere: 1
Food: 1
Service: 1
This is by far the slowest, unorganized, unprepared store ever. They’re never ready to open on time, always scrambling well after 5:45am to start taking orders, always out of something, always short staffed, and the list just goes on. And for the location, you would think service is good…NOOOOOTTTTTT. Just go elsewhere.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bacon Egg & Cheese Biscuit, Big Breakfast, Hash Brown, Sausage Mcmuffin, Egg Mcmuffin
Never consistent ?
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Mcchicken, Mcdouble, French Fries, Double Cheeseburger
It took 15 minutes to get our food. Once we finally got to the window they asked us our order and didn't even have it ready yet. They had to go cook it after we made it to the second window.
Atmosphere: 1
Food: 1
Service: 1
I stopped to use the bathroom and get something to drink. A customer was having a heated conversation with the counter help. So I used the facilities and left.
Atmosphere: 4
Food: 3
Service: 3
I knew better than go to this location, but it was open late so I gave it a try. Ordered a quarter pounder and it's still pink inside. Eat here at your own risk!
Atmosphere: 1
Food: 1
Service: 1
I am working in the area so i have to wat here closest mcdonalds near the job everytime i go my order is wrong and this last time i came by i got a meal with a large coffee obviously the coffee is an upcharge for it being large but you know what they did they said you know what we will put down water fir the the drink and charge you a whole other 3 dollars for that coffee you want horrible place practically robbed me
Atmosphere: 1
Food: 1
Service: 1
Food was completely wrong. Waited 2 hrs to get it have screen shots of order times food was gross and so cold it had to have been left out for the 2 hrs if not longer. This place is an absolute waste of money DO NOT EAT HERE!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive -thur was fast accurate with my order.Customer service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Dr Pepper
Quick service in drive thru, had extra sauce on my big Mac & fries were rightly seasoned, fresh & hot ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac
The worker “Anna” ignored me at the register while I continually said excuse me and she looked at me a few times. I had to wait til someone else came and got my
Atmosphere: 3
Food: 4
Service: 1
I went through the drive thru I ordered my food and ordered a large iced caramel frappe the lady repeated the order and said large iced caramel coffee in which I said yes because at a different location that is what they called their frappe. I got to the pickup window and noticed my drink wasn’t iced but had ice in it and I told the guy at the pickup window I wanted an iced caramel frappe he then stated they didn’t carry those so I asked since when?! Then he stated he would have to charge me for the drink since I didn’t pay for the drink so I was ok with whatever the extra charge was for the frappe from the original large caramel coffee with ice in it. Another lady came to the window and charged me for the drink in total so I was overcharged by almost 3 dollars. I then called the phone number at the bottom of the receipt that asked how did we do today? No answer went to a personal voicemail, then called the store with no answer. Get it right people!! And if you want to be rude sit at home! People don’t have time to drive all the way back to your location when you mess up!
Atmosphere: 1
Food: 2
Service: 1
Love the iced coffee's when their made to my liking but it seems diff locations make them differently.
Atmosphere: 4
Food: 4
Service: 3