I didn't buy anything but the manager on duty wasn't knowledgeable for the purpose of my visit. He did ask that I come back later to get help from the general manager.
taylor made
I had stood in line for close to 45 min waiting on my order 1 employee went on break and stayed hem whole break n i hadnt recieved my order yet ..smh ,the employees there are very unexperienced , ghetto I stood there watching other people order from the kiosk and straight got they order , but I was trynna be patient and kept telling myself my order coming especially when I hear them say they need 2 hot spices 1 lady tried it she brought 1 hot n spices in a bag I say noooooo I order 2 hot spices 1a meal ,a kids meal so I gave the 1 spices chicken back and say jus gimme a refund I will not b returning there ever idc if it's the last restaurant on planet earth fr I'll ride past it
Atmosphere: 1
Food: 1
Service: 1
Rodney Turner
Order wrong and will not go back.
Atmosphere: 2
Food: 2
Service: 2
Ursula Grooms-walker
Did great hot fresh and correct even on special order
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Strawberry & Crème Pie, Quarter Pounder Hamburger, Vanilla Cone, Mcflurry with M&M's Candies, Big Breakfast, Hamburger and Fries, Hotcakes, Cheeseburger Big Mac, Big Mac, Cheeseburger, French Fries, Mcdouble, Big Breakfast with Hotcakes
Karen Browning
They were out of "staples" of McDonald's food and the person working the drive thru had terrible communication skills.
Food: 2
Moisés Espinoza
Bad service ?????
Atmosphere: 2
Food: 5
Service: 1
Angela Smith
Service took a very long time. Prices are ridiculously expensive.
Atmosphere: 1
Food: 4
Service: 1
Reginald Brooks
I stopped by the McDonald's on Winchester Rd I had ordered 2 filet of fish , 20 nuggets and a quarter pounder. But when I checked the fish sandwiches they were very old , and I took them back and stated that and was met with the workers having a bad attitude because the fish was old like i cooked them . So when I got my food both sandwiches were missing tartar sauce and cheese at that point I just left the store. Even though it was my money it just wasn't worth it anymore. I will never go back to this location again , sad customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quarter Pounder Hamburger, Large Fries
Mary Bain
I ordered two spicy chicken sandwiches and one fish sandwich and received three spicy chicken sandwiches. Your staffing has an attitude problem. Everything I come to your business, my order will be messed up ? and the employee has an attitude problem. The young staff is a total mess.
Atmosphere: 1
Food: 5
Service: 1
Kyng “KoldKockd” Preach
Please shut this place down. They are rude and don't give a care about any customer bo matter how loyal.
Service was fantastic. Great staff at this location. Food it's McDonald's cheap and hot. My kids love a happy meal.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Big Mac, Happy Meal
Kyra Mangum
Hair in food ?
Melanie Johnson
Terrible customer service and was charged for someone else's order, given the wrong change and had a donation to the Ronald McDonald House in error. Tried to resolve with cashier and she told me the total was the same. Tried with 2nd window cashier and that was a bust too. She gave me $2 which wasn't my correct change, then gave me my $10...still wrong. Finally spoke with a manager and was confused too...she ended up giving me another dollar...which was now more money than I was supposed to get back from my actual order.
Food: 3
Service: 1
Kidon King
Went thru Drive thru and was in and out way faster than
Service: 5
Ashley Todd
Food order is hardly ever right , even after placing the orders myself through the mobile app . Nobody seems to take orders on drive thru after a certain time . There should be no reason drive thru is waiting 10 mins before getting a greeting . You call inside the building & ask them are orders being taken in drive thru & they have an attitude on the phone & then when answering the speaker . The only reason I come to this specific drive thru is because it’s close , but at this point I’d rather give my money to someone further away who will appreciate my business. Ohhhhh !! & the constant running out of products …how do you not have a single napkin in the store ? Borrow it from another store before you tell a customer you don’t have any napkins until tomorrow!!
I didn't buy anything but the manager on duty wasn't knowledgeable for the purpose of my visit. He did ask that I come back later to get help from the general manager.
I had stood in line for close to 45 min waiting on my order 1 employee went on break and stayed hem whole break n i hadnt recieved my order yet ..smh ,the employees there are very unexperienced , ghetto I stood there watching other people order from the kiosk and straight got they order , but I was trynna be patient and kept telling myself my order coming especially when I hear them say they need 2 hot spices 1 lady tried it she brought 1 hot n spices in a bag I say noooooo I order 2 hot spices 1a meal ,a kids meal so I gave the 1 spices chicken back and say jus gimme a refund I will not b returning there ever idc if it's the last restaurant on planet earth fr I'll ride past it
Atmosphere: 1
Food: 1
Service: 1
Order wrong and will not go back.
Atmosphere: 2
Food: 2
Service: 2
Did great hot fresh and correct even on special order
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Strawberry & Crème Pie, Quarter Pounder Hamburger, Vanilla Cone, Mcflurry with M&M's Candies, Big Breakfast, Hamburger and Fries, Hotcakes, Cheeseburger Big Mac, Big Mac, Cheeseburger, French Fries, Mcdouble, Big Breakfast with Hotcakes
They were out of "staples" of McDonald's food and the person working the drive thru had terrible communication skills.
Food: 2
Bad service ?????
Atmosphere: 2
Food: 5
Service: 1
Service took a very long time. Prices are ridiculously expensive.
Atmosphere: 1
Food: 4
Service: 1
I stopped by the McDonald's on Winchester Rd I had ordered 2 filet of fish , 20 nuggets and a quarter pounder. But when I checked the fish sandwiches they were very old , and I took them back and stated that and was met with the workers having a bad attitude because the fish was old like i cooked them . So when I got my food both sandwiches were missing tartar sauce and cheese at that point I just left the store. Even though it was my money it just wasn't worth it anymore. I will never go back to this location again , sad customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quarter Pounder Hamburger, Large Fries
I ordered two spicy chicken sandwiches and one fish sandwich and received three spicy chicken sandwiches. Your staffing has an attitude problem. Everything I come to your business, my order will be messed up ? and the employee has an attitude problem. The young staff is a total mess.
Atmosphere: 1
Food: 5
Service: 1
Please shut this place down. They are rude and don't give a care about any customer bo matter how loyal.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service was fantastic. Great staff at this location. Food it's McDonald's cheap and hot. My kids love a happy meal.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Big Mac, Happy Meal
Hair in food ?
Terrible customer service and was charged for someone else's order, given the wrong change and had a donation to the Ronald McDonald House in error. Tried to resolve with cashier and she told me the total was the same. Tried with 2nd window cashier and that was a bust too. She gave me $2 which wasn't my correct change, then gave me my $10...still wrong. Finally spoke with a manager and was confused too...she ended up giving me another dollar...which was now more money than I was supposed to get back from my actual order.
Food: 3
Service: 1
Went thru Drive thru and was in and out way faster than
Service: 5
Food order is hardly ever right , even after placing the orders myself through the mobile app . Nobody seems to take orders on drive thru after a certain time . There should be no reason drive thru is waiting 10 mins before getting a greeting . You call inside the building & ask them are orders being taken in drive thru & they have an attitude on the phone & then when answering the speaker . The only reason I come to this specific drive thru is because it’s close , but at this point I’d rather give my money to someone further away who will appreciate my business. Ohhhhh !! & the constant running out of products …how do you not have a single napkin in the store ? Borrow it from another store before you tell a customer you don’t have any napkins until tomorrow!!
Atmosphere: 1
Food: 2
Service: 1