My servicer Malachi went above and beyond to ensure exceptional service was provided on tonight. Me and my family is a loyal customer and come back just for him. He knows the menu, he makes his customers feel welcome, and I would definitely drive extra mile because Malachi service. He talkative and friendly which a good thing. Please keep him on the floor or promote him to management. Malachi deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Desmond Bailey
Malachi are a great waiter he very caring and patient?
Ishmael Woods
Malachi provided great service and good conversation!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Outback Center-Cut Sirloin, House Salad, Salad
Deema Hajjeh
Very bad service, we came in and they said waiting time is 20 minutes, we waited more than 45 minutes inside the restaurant and when we asked y they are late and when is our turn, there excuse was that they called and we didn’t answerVerrrrry bad
Service: 1
Abed Hajjeh
Bad service I waited for 30min and nobody called my name and they told me 10 min
Atmosphere: 1
Food: 1
Service: 1
samantha green
Jordan served us for dinner and she is great. She is knowledgeable on the menu and gave delicious food recommendations.
Atmosphere: 5
Food: 5
Service: 5
Jason Griner
2 out of 4 correct may be acceptable in softball. Try everything else first
Atmosphere: 1
Food: 1
Service: 1
Sheila Brown
2pm. Saturday. Door locked, cars in parking lotSign says 11am - 10 pm. Second time this has happened. Every one wants to drive 30 minutes to find door locked on business. You lost a loyal customer this time Outback!
Atmosphere: 1
Food: 1
Service: 1
Laci Lowther
Fantastic service from start to finish!! Our hostess Aaron and Andrea were so welcoming, smiling and kind. Our waitress was fantastic Nedda and we would recommend them again!!!
Atmosphere: 5
Food: 5
Service: 5
DH KIM
I didn't complain, but half of my lips were burned. some unfriendly
Stopped in to eat on 4/13/24 at 6:30 pm. While traveling to Arkansas and back and was very disappointed at the service. We were told it would be a 15 minute wait for a table for two. We waited. I went back inside to ask if it would be much longer and was told it would be an additional 15 minutes.I ask to go to the restroom and was shown the way. As I returned from the restroom, I was amazed at how many booths were unoccupied when lots of people had been waiting outside for at least 30 minutes to an hour. There was 11 empty booths and one empty table just on one side to the room.People leaving were talking about the horrible service experience they had received. We decided that this was not a place we wanted to eat and left.Just for curiosity, I ask the server how some people could walk right in a be served while others had to wait outside. She said they had priority call in’s. So if someone calls and tells them they are coming they hold their tables until they arrive. No joke that is what she said.This was the second time I had tried to eat at one of H.’s restaurants and received bad service and/or bad food. Next time I go to an Outback and see this particular name on the door. I going to walk away. It’s not worth it.
Atmosphere: 1
Food: 1
Service: 1
Brock Shafer
A very enthusiastic greeting at the door followed by great service and a very attentive manager who turned down the AC for us
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potatoes, Soup
Moni Jones
The absolute worst steak and potatoes I've ever had. I did order to go but there is no reason it should have been this bad. The steak was terribly overcooked the potatoes were flavorless and cold. I had to take my order back. I hope they fix this issue for customers in the future. Maybe everything would've been better if I sat down, but I won't be returning to the Cordova, TN location.
Atmosphere: 2
Food: 1
Service: 1
SUE FRYE
Worst dining experience I've have in a long time. Ordered Filet ,Medium. It was not like any filet I've had. It was more like a breakfast steak,cooked WELL DONE.$30.50 Friend ordered Ribeye ,Medium also cooked WELL DONE $32.USDA Grade A(not choice,not prime) Old Fashion ordered from the bar, about $10,Watered down with club soda , cherry juice and about a teaspoon of bourbon. Waited 15 minutes for manager,he comped our meal ,thankfully. This used to be a great steak place. Not anymore. Our server was nIce but not knowledgeable about menu items,when asked. The hostess was welcoming. .We left tip and paid for my beer.
Atmosphere: 2
Food: 1
Service: 2
V P
Rip off establishment!! The Toowamba Pasta was nasty and so was that burnt coconut shrimp. A bunch of noodles and watered down white sauce. Yuck ? ? ?
My servicer Malachi went above and beyond to ensure exceptional service was provided on tonight. Me and my family is a loyal customer and come back just for him. He knows the menu, he makes his customers feel welcome, and I would definitely drive extra mile because Malachi service. He talkative and friendly which a good thing. Please keep him on the floor or promote him to management. Malachi deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Malachi are a great waiter he very caring and patient?
Malachi provided great service and good conversation!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Outback Center-Cut Sirloin, House Salad, Salad
Very bad service, we came in and they said waiting time is 20 minutes, we waited more than 45 minutes inside the restaurant and when we asked y they are late and when is our turn, there excuse was that they called and we didn’t answerVerrrrry bad
Service: 1
Bad service I waited for 30min and nobody called my name and they told me 10 min
Atmosphere: 1
Food: 1
Service: 1
Jordan served us for dinner and she is great. She is knowledgeable on the menu and gave delicious food recommendations.
Atmosphere: 5
Food: 5
Service: 5
2 out of 4 correct may be acceptable in softball. Try everything else first
Atmosphere: 1
Food: 1
Service: 1
2pm. Saturday. Door locked, cars in parking lotSign says 11am - 10 pm. Second time this has happened. Every one wants to drive 30 minutes to find door locked on business. You lost a loyal customer this time Outback!
Atmosphere: 1
Food: 1
Service: 1
Fantastic service from start to finish!! Our hostess Aaron and Andrea were so welcoming, smiling and kind. Our waitress was fantastic Nedda and we would recommend them again!!!
Atmosphere: 5
Food: 5
Service: 5
I didn't complain, but half of my lips were burned. some unfriendly
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Stopped in to eat on 4/13/24 at 6:30 pm. While traveling to Arkansas and back and was very disappointed at the service. We were told it would be a 15 minute wait for a table for two. We waited. I went back inside to ask if it would be much longer and was told it would be an additional 15 minutes.I ask to go to the restroom and was shown the way. As I returned from the restroom, I was amazed at how many booths were unoccupied when lots of people had been waiting outside for at least 30 minutes to an hour. There was 11 empty booths and one empty table just on one side to the room.People leaving were talking about the horrible service experience they had received. We decided that this was not a place we wanted to eat and left.Just for curiosity, I ask the server how some people could walk right in a be served while others had to wait outside. She said they had priority call in’s. So if someone calls and tells them they are coming they hold their tables until they arrive. No joke that is what she said.This was the second time I had tried to eat at one of H.’s restaurants and received bad service and/or bad food. Next time I go to an Outback and see this particular name on the door. I going to walk away. It’s not worth it.
Atmosphere: 1
Food: 1
Service: 1
A very enthusiastic greeting at the door followed by great service and a very attentive manager who turned down the AC for us
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potatoes, Soup
The absolute worst steak and potatoes I've ever had. I did order to go but there is no reason it should have been this bad. The steak was terribly overcooked the potatoes were flavorless and cold. I had to take my order back. I hope they fix this issue for customers in the future. Maybe everything would've been better if I sat down, but I won't be returning to the Cordova, TN location.
Atmosphere: 2
Food: 1
Service: 1
Worst dining experience I've have in a long time. Ordered Filet ,Medium. It was not like any filet I've had. It was more like a breakfast steak,cooked WELL DONE.$30.50 Friend ordered Ribeye ,Medium also cooked WELL DONE $32.USDA Grade A(not choice,not prime) Old Fashion ordered from the bar, about $10,Watered down with club soda , cherry juice and about a teaspoon of bourbon. Waited 15 minutes for manager,he comped our meal ,thankfully. This used to be a great steak place. Not anymore. Our server was nIce but not knowledgeable about menu items,when asked. The hostess was welcoming. .We left tip and paid for my beer.
Atmosphere: 2
Food: 1
Service: 2
Rip off establishment!! The Toowamba Pasta was nasty and so was that burnt coconut shrimp. A bunch of noodles and watered down white sauce. Yuck ? ? ?
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Coconut Shrimp