Called this store because the store at Poplar and Highland would not answer the phone. District Mgr. Carrie picked up phone. Told her that my grub hub order had many missing items and they would not refund. Told her I went in store and they were playing loud rap music with the constant f word and were rude to me. She apologized and took my name and address and told me she would send me a gift card to make up for it...which of course I never received. ..that was over 3 weeks ago.Taco Bell used to be my favorite fast food but they all have gone way way downhill and seldom go there anymore!
Atmosphere: 1
Food: 1
Service: 1
Jeff Morris
Ran thru the drive thru to grab a quick bite. Service was quick and easy.
Food: 5
Service: 5
Recommended dishes: Taco, Quesadilla
Patricia Alrowwad
I love Taco Bell, especially when I need something quick and easy since I work late. As long as I double-check at the speaker & again at the window, my order is generally correct and fresh. There have been a couple of times that the order was wrong, and they corrected it or even replaced it if I didn't notice until I got home. (ALWAYS, keep your receipt until you know everything is correct! If you want your stuff replaced, that is, and you've already left the establishment. ) The only problem I run into, more often than not, is not getting enough sauce. I can tell them at the speaker and when I get to the window, check in my bag and only see a few, remind them there are only 4 packs of sauce for a family of 5 and they'll tell me they are at the bottom, also no matter how many times I say mild sauce, I end up with hot or fire sauce. I now keep taco sauce on hand at home, just in case, lol!Vegetarian options: You can order anything without meat.Kid-friendliness: 2 words... Cheesy Roll-Ups! Wins at my house every time.
Always friendly staff and food quality not bad , given it is fast food.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Taco
Celina Webb
Apparently closing at 10pm means closing at 9:30 instead. Hostile, rude workers who close early so they don't have to do their jobs. Good job taco bell!
Atmosphere: 1
Service: 1
Cindy Mannie
They always mess up the order...even when you order ahead.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mexican Pizza, Nacho Fries with Cheese
Devanshi Patel
Great experience! We love the staff and this specific Taco Bell is the best in Memphis. It’s definitely worth sitting down and enjoying the
Atmosphere: 5
Food: 5
Service: 5
Bliss Bradford
Me and my boyfriend come here kinda often to eat so we dine in. It's always clean, and the staff are always friendly and patient with us (despite how cripplingly awkward we both are).The only issue is that the drink machines are either always flat or just not working at all. It's almost always the more popular drinks that have this issue. (Baja blast, mountain dew, etc.) Other than this, we like this location :)
The drinks are flat. No carbonation coming out of the machine. It doesn't matter what flavor you choose, All the drinks are flat. They didn't tell us and the manager knows.
I wish I could this a zero star because that is the service I received. l waited in line for 20 minutes all to be told when I was to place my order they were only taking pickup orders. This is at the drive through at a fast food restaurant. There was no sign to say they were not taking orders and therefore I wasted my time not just waiting in line but also being trapped in the drive through line after they told me I couldn’t order. I refuse to believe that this is an uncommon occurrence and a simple sign saying no new orders would have avoided me having to wait in line for 30 minutes late at night not receive anything. Just terrible customer service that we should not accept as the new normal.
Atmosphere: 1
Food: 1
Service: 1
Atina Johnson
The cashier was fantastic, but the food was not what I remember. Taco Bell has definitely changed recipes since I last ate there........and it's been a long while.
Atmosphere: 4
Food: 2
Service: 5
Carolyn Adderley
Service was fast it's quite inside
Atmosphere: 5
Food: 5
Service: 5
Tim Swingle
Food was just okay the lady at the pickup window was very cherry and happy that I was there, I will
Atmosphere: 4
Food: 3
Service: 5
Edmonique J.
Went mid day a bit after lunch time, no line no wait. Chicken Quesadillas were hot and fresh. Headset worker was amazing. Drive-thru window worker not so much. Overall good experience. Will be returning.
Called this store because the store at Poplar and Highland would not answer the phone. District Mgr. Carrie picked up phone. Told her that my grub hub order had many missing items and they would not refund. Told her I went in store and they were playing loud rap music with the constant f word and were rude to me. She apologized and took my name and address and told me she would send me a gift card to make up for it...which of course I never received. ..that was over 3 weeks ago.Taco Bell used to be my favorite fast food but they all have gone way way downhill and seldom go there anymore!
Atmosphere: 1
Food: 1
Service: 1
Ran thru the drive thru to grab a quick bite. Service was quick and easy.
Food: 5
Service: 5
Recommended dishes: Taco, Quesadilla
I love Taco Bell, especially when I need something quick and easy since I work late. As long as I double-check at the speaker & again at the window, my order is generally correct and fresh. There have been a couple of times that the order was wrong, and they corrected it or even replaced it if I didn't notice until I got home. (ALWAYS, keep your receipt until you know everything is correct! If you want your stuff replaced, that is, and you've already left the establishment. ) The only problem I run into, more often than not, is not getting enough sauce. I can tell them at the speaker and when I get to the window, check in my bag and only see a few, remind them there are only 4 packs of sauce for a family of 5 and they'll tell me they are at the bottom, also no matter how many times I say mild sauce, I end up with hot or fire sauce. I now keep taco sauce on hand at home, just in case, lol!Vegetarian options: You can order anything without meat.Kid-friendliness: 2 words... Cheesy Roll-Ups! Wins at my house every time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Taco, Quesadilla, Grilled Cheese Burrito, Mexican Pizza, Nacho Fries with Cheese, Nachos Bellgrande
Seems impossible for them to get my order
Atmosphere: 3
Food: 1
Service: 3
Always friendly staff and food quality not bad , given it is fast food.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Taco
Apparently closing at 10pm means closing at 9:30 instead. Hostile, rude workers who close early so they don't have to do their jobs. Good job taco bell!
Atmosphere: 1
Service: 1
They always mess up the order...even when you order ahead.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mexican Pizza, Nacho Fries with Cheese
Great experience! We love the staff and this specific Taco Bell is the best in Memphis. It’s definitely worth sitting down and enjoying the
Atmosphere: 5
Food: 5
Service: 5
Me and my boyfriend come here kinda often to eat so we dine in. It's always clean, and the staff are always friendly and patient with us (despite how cripplingly awkward we both are).The only issue is that the drink machines are either always flat or just not working at all. It's almost always the more popular drinks that have this issue. (Baja blast, mountain dew, etc.) Other than this, we like this location :)
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Quesadilla, Beefy 5 Layer Burrito Supreme
The drinks are flat. No carbonation coming out of the machine. It doesn't matter what flavor you choose, All the drinks are flat. They didn't tell us and the manager knows.
Restaurantji Recommends
I wish I could this a zero star because that is the service I received. l waited in line for 20 minutes all to be told when I was to place my order they were only taking pickup orders. This is at the drive through at a fast food restaurant. There was no sign to say they were not taking orders and therefore I wasted my time not just waiting in line but also being trapped in the drive through line after they told me I couldn’t order. I refuse to believe that this is an uncommon occurrence and a simple sign saying no new orders would have avoided me having to wait in line for 30 minutes late at night not receive anything. Just terrible customer service that we should not accept as the new normal.
Atmosphere: 1
Food: 1
Service: 1
The cashier was fantastic, but the food was not what I remember. Taco Bell has definitely changed recipes since I last ate there........and it's been a long while.
Atmosphere: 4
Food: 2
Service: 5
Service was fast it's quite inside
Atmosphere: 5
Food: 5
Service: 5
Food was just okay the lady at the pickup window was very cherry and happy that I was there, I will
Atmosphere: 4
Food: 3
Service: 5
Went mid day a bit after lunch time, no line no wait. Chicken Quesadillas were hot and fresh. Headset worker was amazing. Drive-thru window worker not so much. Overall good experience. Will be returning.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Quesadilla