The Cheesecake Factory

2760 N Germantown Pkwy Suite 193, Memphis
(901) 937-1613

Recent Reviews

Carla Bone

Order wrong I have allergy toChicken it was added to my dish! Sent it back and they literally picked the chicken out of it! They missed some and I began to feel weird mgr Dan came out whisk the plate out the way and didn’t care a rat tail how I was doing ! Saying I hope you feel better and bye! Called corporate and it was just as worst!!! Don’t eat here! Anytime someone is willing toPick chicken out your plate speak volume about the pathetic service! After ruining my lunch with husband they had the nerve toCharge us forMy husband plate even though I couldn’t eat ! They will Be shut down for sure! U can’t give pathetic service and stay open! Mark my words! Corporate hire these folks and they aren’t going to do anything!

Atmosphere: 1

Food: 1

Service: 1

Kamal Khan

I don't understand why, with tables available, one should wait at the entrance..

Atmosphere: 5

Food: 3

Service: 2

Felicia Horwitz

Dietary restrictions: Good options for vegetarians, gluten free and lower calorie diets.

Atmosphere: 5

Food: 5

Service: 4

Vermil Gist (Gilla)

Great ? raspberry cheesecake!

Atmosphere: 5

Food: 5

Service: 5

Kim Min

The service was amazing. My husband and partner had never been here before so it was absolutely fun to see how much they enjoyed it. The choices for the meals was not what you would expect for what most would consider a dessert company.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stuffed Mushrooms

Inez Walton-Dietrich

My Daughter and I go every year to celebrate our birthdays together. The food is always always great!! And our waiter, (Dwain) is the absolute best waiter! The food is delicious and the atmosphere is peaceful and relaxing. All the different kinds of cheesecakes are amazing! I love it! The prices aren't cheap but the food and atmosphere is worth every cent.Parking: Depending on the time of day and week you may have to park a distance from the restaurant. But there is always a place to park whether near or far.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Godiva Chocolate Cheesecake, Cheeseburger Spring Rolls

Katherine Holland

Our waitress kayla was fantastic! Service and food was excellent and proficient during a Sunday rush.

Atmosphere: 5

Food: 5

Service: 5

Jessie Moore

had the davinci pasta a couple years ago, best pasta ever. I came back just for that however this time it was the most plain, dry pasta i have ever had. Did not look like the picture on the to go menu (which is what it looked like last time i ordered it. I probably will never go back it was that bad.

Dianne Britain

Nobody has better cheesecake!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Cheesecake Factory Private Reserve California

Billy Godsey

Great food and service.

Atmosphere: 4

Food: 5

Service: 5

Nick Mason

I got food poisoning here at this establishment

Atmosphere: 5

Food: 1

Service: 3

Marilyn Hitchcock

Not for me personally

Atmosphere: 1

Food: 2

Service: 1

Ellis Collom

Beautiful place. Food was wonderful. Very good service.

Atmosphere: 5

Food: 5

Service: 5

Cheryl Hall

I had the Cuban with sweet potato fries and for dessert, Caramel Pecan Cheesecake. Yum! ?

Atmosphere: 5

Food: 5

Service: 5

Elijah Henderson

Toxic place to work. You'll probably enjoy the food but you won't see the misery that it takes to make it.

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