Waited in drive thru for 30 min. Only because I like the food. It was after 2pm too also so can't blame it on lunch rush. Ridiculous
allen anderson
All food was cold. Didn’t realize till I got down the road and didn’t have time to turn around. I do NOT recommend this Burger King!!
Atmosphere: 2
Food: 1
Service: 2
Alan Stayton
I couldn't address the atmosphere because I didn't go inside, the young man who took my order was patient and helpful and I want to give him proper recognition because the drink I ordered was with no ice and when I get to the window I'm informed it will take a little longer because it wasn't just sitting in the warming tray so I determined they had to make it fresh (which I appreciated) but the young lady at the window gave me the drink but it had ice so I decided not to complain so I pull forward and waited, the young man that took my order brings my order out with another drink with no ice and said he realized she had given me ice in my drink and he wanted to make sure I received what I ordered! That was worth me taking the time to write this review! I wish I could remember his name but the sentiment and appreciation remain strong for what he did! Thank you young man!!!
Food: 4
Service: 5
Recommended dishes: French Fries, Whopper
mlnaire 0305
$15.00 for a fast food burger, fries, and drink? No thanks. Employee in the drive thru window was holding a cigarette like he was going on his smoke break, and I interrupted him on his way out. That’s so nasty.
Atmosphere: 1
Food: 1
Service: 1
Randy Tolliver
Service was good, food was good also. They offered a senior discount without me asking.
Atmosphere: 5
Food: 5
Service: 5
Cory Jackson
The first time I ate at this location I got a shake and it vaguely tasted like cleaner and threw it away thinking they were just really bad tasting shakes, the second time I ate at this location and got a shake again it tasted better and I realized the first shake did in fact have cleaner taste in it.
Atmosphere: 2
Food: 2
Service: 2
Casey Craft
My visit to Burger King, managed by Dante, was an extraordinary experience. Dante’s dedication to excellence shone brightly, reflected in every aspect of the restaurant.The cleanliness was remarkable, indicating Dante's emphasis on a well-maintained and welcoming environment. The customer service was top-notch, with staff displaying efficiency, friendliness, and helpfulness - a testament to Dante’s effective training and leadership.Dante’s personal engagement with customers set a new standard. He sought feedback and ensured everyone's dining experience met high expectations. This level of personal attention is rare and commendable.The food quality was excellent, but it was Dante’s management that truly enhanced our visit. Orders were handled promptly, and the staff navigated peak hours with impressive efficiency, thanks to Dante’s guidance.Dante stands out as a valuable asset to Burger King. His commitment to customer satisfaction, staff development, and overall restaurant management is exceptional. I highly recommend this Burger King for a pleasant dining experience, largely due to the outstanding environment Dante has created.
I worked at this location for a little while and what all you guys don't understand is the restaurant is shorthanded and not everyone has been trained on all the stations. When they hire someone new it takes awhile to get them trained on everything. If you've never worked in food service then I'm just preaching to the choir. Restaurant work is very stressful no matter if it's fast food or fine dining. I wish people would stop complaining about there service. If you don't like it, stay home and learn to cook for yourself. Simple as that.
Russ Smith
Last night at 7pm I attempted to eat in. I stood at the counter with my very hungry 7 year old for 12 minutes, and no one acknowledged our existence. There was trash all over the floor, uncooked fries and you could tell at first glance they were struggling. 3 different employees were walking about and we never got a look trying to order at the counter. We walked out.
Atmosphere: 1
Service: 1
J Boothby
On a Saturday evening at 7:45 I was the only one in line at the drive thru, took 18 min to get a whopper meal! I understand a lot of businesses are taped out trying to workers but cmon almost 20 and I was the only one???? I’ll have to go across the street to McDonald’s from now
Horrible service, never left the drivethru less than 15 mins with not more than 3 cars in front. If we go inside the restaurant they will not attend you for atleast 5
Atmosphere: 2
Food: 2
Service: 1
Charles-Ray Pennington
Crew did an amazing job. They seem to truly care about customer service and I had by far the best experience at this location than any other location. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Debra Woodward
The cars after I ordered in front of me had already been served. It took them 15 minutes to get me a simple order. Order number 12. On August 21, 2023. The employees gave no explanation. No courtesy to the fact that it's gonna take them a little long. Just handed me my order when it was done.
Food: 2
Jeff Prince
I been there 3 times in last month. Worse service I have ever experienced. Start paying more to attract good employees or close the door. Regardless, I won't return.
Service: 1
Jamie W (Aurora649)
Got breakfast and a tea. All of it tasted like lotion. Like whoever was handling the food had lotion on their hands and wasn’t using gloves?
Waited in drive thru for 30 min. Only because I like the food. It was after 2pm too also so can't blame it on lunch rush. Ridiculous
All food was cold. Didn’t realize till I got down the road and didn’t have time to turn around. I do NOT recommend this Burger King!!
Atmosphere: 2
Food: 1
Service: 2
I couldn't address the atmosphere because I didn't go inside, the young man who took my order was patient and helpful and I want to give him proper recognition because the drink I ordered was with no ice and when I get to the window I'm informed it will take a little longer because it wasn't just sitting in the warming tray so I determined they had to make it fresh (which I appreciated) but the young lady at the window gave me the drink but it had ice so I decided not to complain so I pull forward and waited, the young man that took my order brings my order out with another drink with no ice and said he realized she had given me ice in my drink and he wanted to make sure I received what I ordered! That was worth me taking the time to write this review! I wish I could remember his name but the sentiment and appreciation remain strong for what he did! Thank you young man!!!
Food: 4
Service: 5
Recommended dishes: French Fries, Whopper
$15.00 for a fast food burger, fries, and drink? No thanks. Employee in the drive thru window was holding a cigarette like he was going on his smoke break, and I interrupted him on his way out. That’s so nasty.
Atmosphere: 1
Food: 1
Service: 1
Service was good, food was good also. They offered a senior discount without me asking.
Atmosphere: 5
Food: 5
Service: 5
The first time I ate at this location I got a shake and it vaguely tasted like cleaner and threw it away thinking they were just really bad tasting shakes, the second time I ate at this location and got a shake again it tasted better and I realized the first shake did in fact have cleaner taste in it.
Atmosphere: 2
Food: 2
Service: 2
My visit to Burger King, managed by Dante, was an extraordinary experience. Dante’s dedication to excellence shone brightly, reflected in every aspect of the restaurant.The cleanliness was remarkable, indicating Dante's emphasis on a well-maintained and welcoming environment. The customer service was top-notch, with staff displaying efficiency, friendliness, and helpfulness - a testament to Dante’s effective training and leadership.Dante’s personal engagement with customers set a new standard. He sought feedback and ensured everyone's dining experience met high expectations. This level of personal attention is rare and commendable.The food quality was excellent, but it was Dante’s management that truly enhanced our visit. Orders were handled promptly, and the staff navigated peak hours with impressive efficiency, thanks to Dante’s guidance.Dante stands out as a valuable asset to Burger King. His commitment to customer satisfaction, staff development, and overall restaurant management is exceptional. I highly recommend this Burger King for a pleasant dining experience, largely due to the outstanding environment Dante has created.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Chicken Fries, Chicken Nuggets
I worked at this location for a little while and what all you guys don't understand is the restaurant is shorthanded and not everyone has been trained on all the stations. When they hire someone new it takes awhile to get them trained on everything. If you've never worked in food service then I'm just preaching to the choir. Restaurant work is very stressful no matter if it's fast food or fine dining. I wish people would stop complaining about there service. If you don't like it, stay home and learn to cook for yourself. Simple as that.
Last night at 7pm I attempted to eat in. I stood at the counter with my very hungry 7 year old for 12 minutes, and no one acknowledged our existence. There was trash all over the floor, uncooked fries and you could tell at first glance they were struggling. 3 different employees were walking about and we never got a look trying to order at the counter. We walked out.
Atmosphere: 1
Service: 1
On a Saturday evening at 7:45 I was the only one in line at the drive thru, took 18 min to get a whopper meal! I understand a lot of businesses are taped out trying to workers but cmon almost 20 and I was the only one???? I’ll have to go across the street to McDonald’s from now
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Horrible service, never left the drivethru less than 15 mins with not more than 3 cars in front. If we go inside the restaurant they will not attend you for atleast 5
Atmosphere: 2
Food: 2
Service: 1
Crew did an amazing job. They seem to truly care about customer service and I had by far the best experience at this location than any other location. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
The cars after I ordered in front of me had already been served. It took them 15 minutes to get me a simple order. Order number 12. On August 21, 2023. The employees gave no explanation. No courtesy to the fact that it's gonna take them a little long. Just handed me my order when it was done.
Food: 2
I been there 3 times in last month. Worse service I have ever experienced. Start paying more to attract good employees or close the door. Regardless, I won't return.
Service: 1
Got breakfast and a tea. All of it tasted like lotion. Like whoever was handling the food had lotion on their hands and wasn’t using gloves?
Food: 1