Chick-fil-A

1301 E Main St, Murfreesboro
(615) 898-2675

Recent Reviews

j v

This location needs better leadership and organization. Every time I come, I see what appears to be a very efficient operation. Still, My order was messed up three visits in a row, and the ease with which the problems could be fixed was inconsistent. The food is at a fair price and is good compared to nearby offerings, which is why I keep coming back despite the usually long wait. I suspect that if they staffed this location better at strategic times, they can reduce the wait times and increase customer satisfaction and retention. Understaffing might have also contributed to the mistakes with my orders mentioned above, as the workers were likely trying to work faster than their capabilities in order to compensate for a lack of support. In sum, I'm optimistic that a few changes on leadership's end can really make going to this Chick-Fil-A a not so quasi-dreadful and inconsistent experience.

Atmosphere: 3

Food: 4

Service: 3

DeAsia McClain

Their food is good but the wait is super

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Cool Wrap, Chick-Fil-A Deluxe Sandwich

Nicholas Jensen

So slow. Average wait time is 45+ minutes even with signing in and ordering ahead. The service quality has become progressively worse over time.

Atmosphere: 2

Food: 3

Service: 1

Orca

Was ignored for 10 minutes before I could place an order.Then waited patiently for 17 minutes before asking for a refund. I never received my simple 8pc nugget meal. People who order the same as I did after me got their food.Horrible service. The employees were more interested in doing their closing duties over an hour early than they were in serving the customers.

Atmosphere: 1

Food: 1

Service: 1

David Fleming

Barely even a CFA man. Service is slow, employees are unfriendly (on a good day), and the quality of the food is the most inconsistent of any restaurant I’ve ever seen. Some days, it’s on par with any CFA out there, others it’s disgusting.

Atmosphere: 1

Food: 3

Service: 1

Rodley Pineda

Inattentive due to gossiping with each other. Had to ask for my drink order when it was right in front of them.

Service: 1

Aiden Saroka

Waited 45 minutes for a single nugget meal. I get that this is a campus CFA, but corporate would be ashamed.

Atmosphere: 2

Food: 4

Service: 1

Brian Brenton

I assume this is some sort of gag joke there is actually not any Chick-fil-A at this location.

Ratliff Laura

The employees are so friendly and personable. Food is made to order and is always consistently great. Place is kept very clean and is well maintained.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Chick

ofra Abramovich

Took to long for 30 pieces of

Atmosphere: 1

Food: 3

Service: 1

Ashley Rodriguez

Always good, clean friendly

Atmosphere: 3

Food: 3

Service: 3

Misty L.

I ordered a bowl and it didn't have any hash browns in it. Therefore, I had to leave my job and go back to chick fil a so they could correct my order. Instead of doing the right thing which was to remake my order and give me a fresh one, they wanted to just give me a container of hash browns. I had to ask for a fresh one ; however, the one I received doesn't taste or look fresh. It appears that they just threw something together to give to me. To make matters worse, when I walked out the door I heard an employee that had just walked out from the kitchen say wow! First of, all she didn't know what was happening and second of all I wasn't rude and third of all all I wanted was what I ordered but since they forgot the hash browns on the hash brown scramble it's my fault that I wanted a new. Please make that make sense.

Yad

Everyone here is really nice. There’s just this one lady who is very strict about the sauces and dressings for no reason

KenTN

If only every school had a Chick-fil-yA!It's NUTritious and filling, first thing, every single morning. Like if I'm ? right! ?Ya see. We live in the country. Every morning at the crack of dawn there's a rooster that starts crowing at 5AM. I have to think about that silly ? bird for 2.314 hours before I get my order of 12 chicken minis. Thankfully my first professor is cool with me bringing them to class, so I can enjoy them. Eat chicken and make your day great, again.

Atmosphere: 5

Food: 5

Service: 5

C

I really like the market salad.

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