KFC

1816 Memorial Blvd, Murfreesboro
(615) 893-5726

Recent Reviews

Meka Jackson

Worst KFC I ever had. Customer service was terrible and they all had attitudes. I will never be returning.

Atmosphere: 1

Food: 1

Service: 1

Ashton Sullivan

Absolutely one of the worst experiences I've had at a fast food restaurant if you can even call it that. Order wasn't ready when they said it was. Gave us someone else's order. After correcting that they took another 30 minutes to finally get us our order and still left out items! This place is a joke and the employees are more worried about gossiping than doing their jobs.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Hughes

I have NEVER had 3 delivery persons leave a store waiting on a order!!! 3 pieces of chicken and a sandwich ordered at 8:10 pm estimated time was 8:45 it is now 9:53 pm they close in 7 minutes my time is now 10:02 they gave my order to someone else so here I am STARVING when I ordered it now I have to skip dinner and go to bed to get up at 4:30. This is the worst service I won't order from there again. I want my money back! Based on other reviews it's going to do no good to talk to a nasty natured manager. There not a corporate store so who do you tell??? I'm betting that my order is wrong or something is missing. NO CHICKEN IS WORTH THIS HASSLE GET IT TOGETHER!!!!!

Atmosphere: 1

Food: 1

Service: 1

Nick

Save your time, money, and energy. To be honest everyone working there around 12/1pm on 04/03/24 should be fired.

Atmosphere: 1

Food: 1

Service: 1

Jay Brooks

Always a good experience at our local KFC

Philip Aluise

Love me some original recipe

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

latonya slaughter

Came inside waited 15 minutes only to be told that. We are not taking orders at the moment that it would be a long wait because they are behind on orders. But are still taking orders for drive thru. I have never experienced this before.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Box, Fried Chicken

Joey McNew

Nice and clean place to eat. The employees could be a little friendlier. The table cleaner was a really nice guy.7/23 - The two kids working the drive-through could act like they are at work not at a party with all of the loud nonsense.

Atmosphere: 2

Food: 3

Service: 2

Angie Roberts

Ordered 8 piece bucket with sides and 8 tenders advertised online for deliveryon Uber Eats. Did not receive tenders or biscuits. Called to see if I could pick them up and no answer twice. Zero customer service.

Food: 4

Service: 1

Rhea Hendry

I keep giving this store a shot but no more. Employees don’t want to be there. They are short and not into customer satisfaction. Not a hello or thx. Chicken is greasy salty & expensive $8 for 2 pieces no sides. . I’m done.

Ricky Richards

I went after work on 1/27/24 and shalina (I think that’s how it’s spelled) was working the drive thru and she was the sweetest and most patient KFC worker I’ve ever seen. She was helping me figure out the menu, telling me deals. It’s a rarity to find someone so genuine and sweet. I really appreciate workers like shalina and I hope you guys too. She deserves the world!

Atmosphere: 5

Food: 5

Service: 5

David Merritt

Great food but very bad service. I had an order online, confirmed and paid. Arrived 2 hours before the locations stated closing time and the restaurant is locked. No answer at the drive through. Had to call KFC customer service for a refund.

Atmosphere: 1

Food: 5

Service: 1

Bj Barnes

Just wanted 20 mins for no food. I watched so called cooks serving cold gravy and mashed potatoes. Asked if I could get help after 10 mins. No help. Finally I guess the manager decides he was going to help, but was playing on his phone and never took my order. Don't waste your time coming here.

Atmosphere: 1

Food: 1

Service: 1

Judith Akins

The manager was very nasty, we had to get a refund for chicken. The grease was old so I told the manager she didn't want to give a new batch of chicken she never offered ,so I got my money back. I don't remember her name, but I'm a black lady so was she. Very rude.

Atmosphere: 1

Food: 2

Service: 1

Pedro Sanchez

I had a good time with my family peaceful and quite, my kids took pictures an ect, it was very clean too. ?

Atmosphere: 5

Food: 5

Service: 5

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