Breaking state and federal laws, not providing water to pay
Atmosphere: 1
Food: 1
Service: 1
Tamara Brashear
My daughter and I got there 10 minutes before closing time and the young girl behind the counter wouldn’t look up at me because she was busy counting money and told me that they were closed. I informed her that the website said that they were open 10 more minutes. She said I don’t know what you want me to do but we’re closed. She then told me that I could go to the other Auntie Anne’s location. I asked her where it was, and she told me was it was on the other side of the mall. I asked her where exactly and she again said “on the other side of the mall.” I felt like management needed to know this. If I were an employer, I would not want one of my employees to be in the back of the kitchen on on their cell phone, while the other one was quickly counting money and closing early and turning away customers.
Atmosphere: 1
Service: 1
Rushie
Took the cinnamon it's very good but
Atmosphere: 5
Food: 3
Service: 5
Michael Youngberg
Very dirty. Very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Eric Lewis
The pretzel dogs were $7, dry and didn't come with any type of dipping sauce. Paying airport prices and getting gas station quality didn't sit well with me.
Food: 1
Service: 3
Recommended dishes: Pretzel Dog
Nicole Thompson
Waited in line for a pretzel and ended up getting the pretzel dogs since they were fresher and just came out the oven. I had an extra pep in my step to get to my car to eat them peacefully and when I tell you the dough was undercooked and just made the whole experience so much worse. I threw them away because I didn’t want to jeopardize myself and baby getting sick due to them trying to hurriedly push out orders!I can appreciate the young men working hard to get the orders out, but that is unacceptable.This was the second floor location close to Dillard’s.
Nicole “Nikki” Thompson
Waited in line for a pretzel and ended up getting the pretzel dogs since they were fresher and just came out the oven. I had an extra pep in my step to get to my car to eat them peacefully and when I tell you the dough was undercooked and just made the whole experience so much worse. I threw them away because I didn’t want to jeopardize myself and baby getting sick due to them trying to hurriedly push out orders!I can appreciate the young men working hard to get the orders out, but that is unacceptable.This was the second floor location close to Dillard’s.
4k_jhit
This young lady she goes by the name of ameris she was soooo sooo helpful I enjoyed it so much !!
Tymara TATE
This place is amazing I truly appreciate. Good customer service ,they always friendly and I will come back.
sinclair guntharp
Casey (hopefully I spelled her name right) is great and so nice I always feel welcomed by her and I love pretzels. They could be fresher tbh but I know they don’t want to throw out pretzels after a certain amount of time just cause they’re not bought
Horrible!!!Spent 20 bucks on old hard cinn nuggets the pepperoni ones were even harder.Do not go to the one upstairs by Dillards. The service sucks food is old and they pressure you to tip. Never again!!!
Kiera Loveless
The bottom of this pretzel dog tastes like chemicals. I have no idea how long it had been sitting there but they also wouldn’t give me a cup of water rather than paying for a bottled water so generally do not recommend this particular Auntie Anne’s. The staff was decently nice though!
Steve Small
Worst pretzels ever today. Old, stale, burned on bottom. When a cup of water to wash down this disaster was requested from stoner salesperson (who was more interested in cutting up with co-worker than selling,) his response was "we don't do that. We sell water." Wish I could attach the picture I took of this bagel.
Steve Small
Worst pretzels ever today. Old, stale, burned on bottom. When a cup of water to wash down this disaster was requested from stoner salesperson (who was more interested in cutting up with co-worker than selling,) his response was "we don't do that. We sell water." Wish I could attach the picture I took of this bagel.
Enzo Terrazas
Bad service and they charge whatever they want no like the combos they have
Breaking state and federal laws, not providing water to pay
Atmosphere: 1
Food: 1
Service: 1
My daughter and I got there 10 minutes before closing time and the young girl behind the counter wouldn’t look up at me because she was busy counting money and told me that they were closed. I informed her that the website said that they were open 10 more minutes. She said I don’t know what you want me to do but we’re closed. She then told me that I could go to the other Auntie Anne’s location. I asked her where it was, and she told me was it was on the other side of the mall. I asked her where exactly and she again said “on the other side of the mall.” I felt like management needed to know this. If I were an employer, I would not want one of my employees to be in the back of the kitchen on on their cell phone, while the other one was quickly counting money and closing early and turning away customers.
Atmosphere: 1
Service: 1
Took the cinnamon it's very good but
Atmosphere: 5
Food: 3
Service: 5
Very dirty. Very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
The pretzel dogs were $7, dry and didn't come with any type of dipping sauce. Paying airport prices and getting gas station quality didn't sit well with me.
Food: 1
Service: 3
Recommended dishes: Pretzel Dog
Waited in line for a pretzel and ended up getting the pretzel dogs since they were fresher and just came out the oven. I had an extra pep in my step to get to my car to eat them peacefully and when I tell you the dough was undercooked and just made the whole experience so much worse. I threw them away because I didn’t want to jeopardize myself and baby getting sick due to them trying to hurriedly push out orders!I can appreciate the young men working hard to get the orders out, but that is unacceptable.This was the second floor location close to Dillard’s.
Waited in line for a pretzel and ended up getting the pretzel dogs since they were fresher and just came out the oven. I had an extra pep in my step to get to my car to eat them peacefully and when I tell you the dough was undercooked and just made the whole experience so much worse. I threw them away because I didn’t want to jeopardize myself and baby getting sick due to them trying to hurriedly push out orders!I can appreciate the young men working hard to get the orders out, but that is unacceptable.This was the second floor location close to Dillard’s.
This young lady she goes by the name of ameris she was soooo sooo helpful I enjoyed it so much !!
This place is amazing I truly appreciate. Good customer service ,they always friendly and I will come back.
Casey (hopefully I spelled her name right) is great and so nice I always feel welcomed by her and I love pretzels. They could be fresher tbh but I know they don’t want to throw out pretzels after a certain amount of time just cause they’re not bought
Restaurantji Recommends
Horrible!!!Spent 20 bucks on old hard cinn nuggets the pepperoni ones were even harder.Do not go to the one upstairs by Dillards. The service sucks food is old and they pressure you to tip. Never again!!!
The bottom of this pretzel dog tastes like chemicals. I have no idea how long it had been sitting there but they also wouldn’t give me a cup of water rather than paying for a bottled water so generally do not recommend this particular Auntie Anne’s. The staff was decently nice though!
Worst pretzels ever today. Old, stale, burned on bottom. When a cup of water to wash down this disaster was requested from stoner salesperson (who was more interested in cutting up with co-worker than selling,) his response was "we don't do that. We sell water." Wish I could attach the picture I took of this bagel.
Worst pretzels ever today. Old, stale, burned on bottom. When a cup of water to wash down this disaster was requested from stoner salesperson (who was more interested in cutting up with co-worker than selling,) his response was "we don't do that. We sell water." Wish I could attach the picture I took of this bagel.
Bad service and they charge whatever they want no like the combos they have