The lady was very rude. I went to get the mini dogs. They only had one left and it was half filled. I asked the lady if they wear making more for when I passed back and she looked at me like I never said a word. So I asked again and she did the same thing. They do not have no customers service. I would not recommend going there. I was at the mall in Nashville my first time there because I came from out of town. This will also be my last.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Mini Pretzel Dogs
Tiffani
Just bought original pretzels bites.I didnt like how soft chewy and fluffy they were.Reminded me of eating pizza for some reason.just soft and tasteless.The girls serving today were nice.But the food is a no for me.1st time here and Won't be back I promise you.
Atmosphere: 5
Food: 1
Service: 5
Earlese LaFrance
Auntie Anne's Pretzels great, fabulous, YUMMY, delicious and necessary for my existence TODAY and this blessed 2024! Each one of our pretzel treats were hot, fresh, and Antonio, THE MANAGER, Jeffrey and the entire staff of Auntie Anne's made us feel like "SUPER STARS"! HIGHLY HIGHLY RECOMMENDED! Tell ANTONIO I sent you ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs, Original, Original Pretzel Nuggets Bucket
Ruben Rodas
Fast and rich
Andrea Caldwell
The franchise seems to be consistently good in every state that we
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original, Original Pretzel Nuggets Bucket
Edvin
I saw all the bad reviews but none of that issue. The employee was actually attentive and the pretzel taste good and warm.Maybe it's a certain shift that's garbage? I went after 5PM on a weekday
Atmosphere: 3
Food: 5
Service: 5
Braylan Hammer
Absolutely awful experience every time I give them another chance. Horrible service. Pretty much every employee here needs to be fired so they can have a chance at starting fresh. Left here and went to Wetzel Pretzel, where they were happy to have my business and the food was fresh.
Atmosphere: 1
Food: 1
Service: 1
Sophia
Dough was not fully cooked
Harrison G.
Great Auntie Anne's. Had a great experience both times. I thought the staff was very nice. I'd definitely come again
I attempted to order through the Uber East app that this store is apart of. When I called to inquire about my order that has YET to arrive, the store manager told me she was too busy to inquire about my order and to call Uber Eats about it. The non-chalant attitude regarding my order was distasteful and very disappointing, because this was my scheduled lunch. Do not order from this location.
Heather Black
I came by for a quick snack while shopping and the employee had the lights off, was rude (but felt the need to put out the tip jar in between orders?), and after I watched him make fresh pretzels he then turned around and then gave me pretzel bites that looked like they had sat out all night. I didn’t eat them and just threw them away, unfortunately there was no one to speak to about getting a refund!
Patrice Whisnant
Extremely poor customer service. They act like they dont want to cook pretzels, but just sell the nuggets. No care for customers and charged me for regular but gave me small nuggets. WILL not get my business again. They need better management because it's a mess...
Agnes Briley
Using the map directions this place is hard to find FYI it's across from old navy
The lady was very rude. I went to get the mini dogs. They only had one left and it was half filled. I asked the lady if they wear making more for when I passed back and she looked at me like I never said a word. So I asked again and she did the same thing. They do not have no customers service. I would not recommend going there. I was at the mall in Nashville my first time there because I came from out of town. This will also be my last.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Mini Pretzel Dogs
Just bought original pretzels bites.I didnt like how soft chewy and fluffy they were.Reminded me of eating pizza for some reason.just soft and tasteless.The girls serving today were nice.But the food is a no for me.1st time here and Won't be back I promise you.
Atmosphere: 5
Food: 1
Service: 5
Auntie Anne's Pretzels great, fabulous, YUMMY, delicious and necessary for my existence TODAY and this blessed 2024! Each one of our pretzel treats were hot, fresh, and Antonio, THE MANAGER, Jeffrey and the entire staff of Auntie Anne's made us feel like "SUPER STARS"! HIGHLY HIGHLY RECOMMENDED! Tell ANTONIO I sent you ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs, Original, Original Pretzel Nuggets Bucket
Fast and rich
The franchise seems to be consistently good in every state that we
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original, Original Pretzel Nuggets Bucket
I saw all the bad reviews but none of that issue. The employee was actually attentive and the pretzel taste good and warm.Maybe it's a certain shift that's garbage? I went after 5PM on a weekday
Atmosphere: 3
Food: 5
Service: 5
Absolutely awful experience every time I give them another chance. Horrible service. Pretty much every employee here needs to be fired so they can have a chance at starting fresh. Left here and went to Wetzel Pretzel, where they were happy to have my business and the food was fresh.
Atmosphere: 1
Food: 1
Service: 1
Dough was not fully cooked
Great Auntie Anne's. Had a great experience both times. I thought the staff was very nice. I'd definitely come again
This place has roaches
Restaurantji Recommends
I attempted to order through the Uber East app that this store is apart of. When I called to inquire about my order that has YET to arrive, the store manager told me she was too busy to inquire about my order and to call Uber Eats about it. The non-chalant attitude regarding my order was distasteful and very disappointing, because this was my scheduled lunch. Do not order from this location.
I came by for a quick snack while shopping and the employee had the lights off, was rude (but felt the need to put out the tip jar in between orders?), and after I watched him make fresh pretzels he then turned around and then gave me pretzel bites that looked like they had sat out all night. I didn’t eat them and just threw them away, unfortunately there was no one to speak to about getting a refund!
Extremely poor customer service. They act like they dont want to cook pretzels, but just sell the nuggets. No care for customers and charged me for regular but gave me small nuggets. WILL not get my business again. They need better management because it's a mess...
Using the map directions this place is hard to find FYI it's across from old navy
Employees were incredibly rude ?