Buffalo Wild Wings

5215 Old Hickory Blvd, Hermitage
(615) 885-6700

Recent Reviews

PAGOLU JESSE PETER SON

I order 10 wings from Uber eats and this was disgusting. We pay that dam money for the sauce that buffalo wind wings restaurant uses but this is insane. No sauce at all just the dry wings and 1% sauce here and there can’t eat ewwww. Please make sure your customers have the best cause that money and hungry after all

Food: 1

Service: 1

Paige LeMay

I’ll never go back to this establishment again. I tried more than twice, and the service from young waitresses continues to get worse! The young waiter was always in a rush. The buffalo wings were dried and old. I told him after eating and discovering it. He said I’ll get a fresh batch for you, and only brought back the ones that wasn’t eaten. I thought what a great ignorant thing to do! The 3 wings that was brought to the table was over loaded with buffalo sauce and grossly put over three wings. The issue is that they hire all these young kids and managers are allowing them to give below average service.

Atmosphere: 4

Food: 2

Service: 1

Barry Shuffitt

Armani did a great job. Food was good. And the drinks were good.

Atmosphere: 5

Food: 5

Service: 5

Kerry Kincaid

Came to pickup an order, waited at the counter for several minutes before anyone acknowledged me, told order wasn't ready and didn't see them again for 25 minutes, asked 2 other employees about the order with no response and was ignored.

Atmosphere: 2

Service: 2

Michelle Brown

Food is always good and most of the staff are good at what they do. The general manager is the best I've seen in restaurants and Ms. Iris smile can't be beat. Thank yall for always a pleasant experienceWheelchair accessibility: Wheelchair friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Toni Draper

Me and my family went to eat tonight and everyone that worked there seemed to be high on something but anyways my entire meal was COLD then I asked for a manager and he got mad and snatched the ticket and walked off. I really just wanted my food warmed up and I would had been happy. I drove to far to get my food served that way or for a manager to treat us that way!

Atmosphere: 1

Food: 1

Service: 1

FXNESSE2X

Garbage establishment. It is “free seating” whatever that means. No one ever came to greet us let alone even tell us we just choose our own seat. It was dirty as well. A lot of standing around instead of assisting patrons. Terrible terrible terrible. Will never ever come back!

Kyle Mincey

Went during a slow afternoon time. Large venue that only had about a dozen customers at lunch time. There seemed to be plenty of workers present, although nobody greeted us in the first several minutes. Eventually seated ourselves in the bar table area. Ordered beers, wings, and onion rings to start. Onion rings were great, wings were poor quality chicken. Service was mostly pleasant although we hardly got checked on, and had to flag down the server for items they never brought us (our waters, napkins, silverware) and beers sat empty for awhile before getting more. This chain doesn't seem to be as good as it used to. Similar experiences on multiple visits.Parking: Somewhat small parking area for this size location, but easy to find a spot within short walking distance to the front door.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Beer-Battered Onion Rings, Buffalo

Joshua ledbetter

The service was terrible, and the wings came out with zero sauce. Go to another location. Maybe that’s why 3 people were inside when other places are packed should have known. Save your experience for something else.

Atmosphere: 1

Food: 1

Service: 1

Donna Meriweather

Eww. I don't know what happened, but the food was not good. Highly disappointed.

Atmosphere: 1

Food: 1

Service: 2

True_Enigma

Went to watch some football with my wife. We sat in the dining area away from the bar. The 2 big screen tvs were so dark, you could barely see the game. On top of that, the food we ordered was overcooked(her veggie burger and potato wedges were burnt). I ordered boneless wings(which came out cold) and tater tots(which were way overcooked and hard). I asked for more and they came out the same way the first batch did, so I asked them to take them off the ticket.Not sure who the cook is, but they need to do better. The waiter was nice, that’s about the only thing good we can say about our experience. We decided to leave before halftime, because of the bad experience. Definitely will not be spending my money there anymore.

Atmosphere: 2

Food: 1

Service: 5

gopinath reddy kampti

this is good place and nice staff.

Atmosphere: 4

Food: 4

Service: 4

Aaron Hamel

What can I say, it's BWW! Good wings, great appetizers, cold beer!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Boneless Chicken

Brandy Reyes

Love coming here... I'm a regular lol . They treat me like family.. food is always good and the staff are always kind and friendly... Best BWW I been too in mid

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Medium, Mild, French Fries, The Sampler, Hot, Boneless Chicken, Buffalo, Side Salad, Chicken Tenders

Jennifer Ladd

Ordered fried pickles. We didn't receive them til our food arrived. They food was awful. It was cold when we finally got our food. They lady/child at the counter took a min for her to answer. I HIGHLY RECOMMEND GOING some else!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Potato Wedges, French Fries, Boneless Chicken, Buffalo Wings

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