I've lived in green hills for three years now and I've given this place multiple chances. This location is TERRIBLE. Save yourself the trouble and drive the extra 20-30 minutes. I am not exaggerating when I say that every time I eat here I get bad sick, not like oh my stomach hurts, like oh my god do I have E Coli. The health concern is not worth the risk, save yourself and go anywhere but here!
James Arnold
They should have real Jalapeños.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pinto Beans, Steak, Side of Queso Blanco
Shawn D.
Normally, I would not submit a review on a fast food restaurant, as they have set standards for food preparation. However, the Burrito Bowl was bland and tasteless. As I chewed, I could feel the mushy texture, but could not taste anything. It was terrible and I would never recommend this place!
615 Mapago
After leaving ATT next door, we decided to get some Chipotle. Wanted some lunch to go. Upon getting to the counter, an employee told us "no white rice." I asked him to check with his coworkers about getting more rice, which is something he should have done without me giving advice. He was nice, though. His colleague, on the other hand, a Hispanic female, got upset when her colleague asked for more rice. She stated “20 minutes” with an attitude.She was extremely rude to all the customers in line, and she was rude to her coworker that checked for more white rice for us. My wife and I decided to leave, because without white rice, there’s no point in making a bowl. Brown rice is nasty.This all occurred during lunch rush hour, about 12:30pm. Why wouldn’t the cooks have extra rice ready for the increase in customers during lunch rush hour? The fault is with whoever cooks and preps the food. Unfortunately, bad service, missing ingredients, and small portions seems to be the norm at Chipotle; and this is why my wife and I rarely give Chipotle our business.
Atmosphere: 1
Food: 1
Service: 1
Chris F.
I order a bowl... with extra rice. Get NONE?! I mean come on. I know it's a mobile order and you may not have white rice AT THE TIME but I ordered pickup for 12:50 at 12:20 and you can't wait until you have rice to make my bowl (it was ready at 12:40)? Unreal...
Mason Wadkins
Food has never been bad for me, maybe I’m lucky. Always good food, service almost always good, depending on who was there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Steak, Chips, Quesadilla, High Protein Bowl, Chipotle Steak Bowl
Julia B.
Came to this location yesterday and didn't have the best experience. There is plenty of seating, which is great, and it feels open. The food was fine, but the customer service aspect was missing. One of the employees, Reyna, came off harsh and aggressive while I was trying to order and pay. She was pushy and had me go back to the end of the line after I'd built my order and gotten to the checkout counter and had me start over ordering, which was awkward, unnecessary, and uncomfortable. I'm sure she was just having a bad day, and hope whatever is going on gets better for her. However, I probably won't choose this Chipotle location again because of the uncomfortable and disappointing experience.
Houston S.
Just ordered three bowl from this location for lunch. They are stingy with everything - meat, rice, beans, etc.. I bet it's management telling the employees to do that. Will never return to this location.
Being Fair
The food always is fresh and looks good. Always nice staff here. Thank you for good food and great service.
Atmosphere: 5
Food: 5
Service: 5
Hunter Armistead
This is a fast food place with a huge turnover, but a generally friendly atmosphere. Of all my fast food options, this is my favorite.If you go late at night, they’re already cleaning up and a lot of times it’s not that clean, but it still feels better than the rest .
Oh man where have I been!!! Of all the Chipotle Mexican restaurants I've been too this is clearly the nicest restaurant of all their locations they have everything in stock and if like sides they load it up the staff are very nice as well
Trey Adair
Clean restaurant with food quality better than expected. Service was great if I need some quick food I'd go here before the other fast food places around.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burrito Bowl, Steak, High Protein Bowl
Sam
The food here is literally horrible. I'll never eat at another chipotle.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Halle D.
Awful customer service. They give you such small portions. Everyone knows they charge extra for guac so you expect to get what you're paying for. The girl behind the counter didn't even give me a half spoonful and then when I said something she said that's how much you get. I asked the guy next to her if we get a full spoonful or half he said, full same as a side cup. She then started arguing with me saying she put a full spoonful. The guy next to her asked her to open my burrito, that she quickly closed after I started saying something. They both couldn't even tell me where the guac was. It was plan disrespect. Chipotle, find people that give a damn or close locations till they can train employees. I don't want support a shi*y company.
I've lived in green hills for three years now and I've given this place multiple chances. This location is TERRIBLE. Save yourself the trouble and drive the extra 20-30 minutes. I am not exaggerating when I say that every time I eat here I get bad sick, not like oh my stomach hurts, like oh my god do I have E Coli. The health concern is not worth the risk, save yourself and go anywhere but here!
They should have real Jalapeños.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pinto Beans, Steak, Side of Queso Blanco
Normally, I would not submit a review on a fast food restaurant, as they have set standards for food preparation. However, the Burrito Bowl was bland and tasteless. As I chewed, I could feel the mushy texture, but could not taste anything. It was terrible and I would never recommend this place!
After leaving ATT next door, we decided to get some Chipotle. Wanted some lunch to go. Upon getting to the counter, an employee told us "no white rice." I asked him to check with his coworkers about getting more rice, which is something he should have done without me giving advice. He was nice, though. His colleague, on the other hand, a Hispanic female, got upset when her colleague asked for more rice. She stated “20 minutes” with an attitude.She was extremely rude to all the customers in line, and she was rude to her coworker that checked for more white rice for us. My wife and I decided to leave, because without white rice, there’s no point in making a bowl. Brown rice is nasty.This all occurred during lunch rush hour, about 12:30pm. Why wouldn’t the cooks have extra rice ready for the increase in customers during lunch rush hour? The fault is with whoever cooks and preps the food. Unfortunately, bad service, missing ingredients, and small portions seems to be the norm at Chipotle; and this is why my wife and I rarely give Chipotle our business.
Atmosphere: 1
Food: 1
Service: 1
I order a bowl... with extra rice. Get NONE?! I mean come on. I know it's a mobile order and you may not have white rice AT THE TIME but I ordered pickup for 12:50 at 12:20 and you can't wait until you have rice to make my bowl (it was ready at 12:40)? Unreal...
Food has never been bad for me, maybe I’m lucky. Always good food, service almost always good, depending on who was there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Steak, Chips, Quesadilla, High Protein Bowl, Chipotle Steak Bowl
Came to this location yesterday and didn't have the best experience. There is plenty of seating, which is great, and it feels open. The food was fine, but the customer service aspect was missing. One of the employees, Reyna, came off harsh and aggressive while I was trying to order and pay. She was pushy and had me go back to the end of the line after I'd built my order and gotten to the checkout counter and had me start over ordering, which was awkward, unnecessary, and uncomfortable. I'm sure she was just having a bad day, and hope whatever is going on gets better for her. However, I probably won't choose this Chipotle location again because of the uncomfortable and disappointing experience.
Just ordered three bowl from this location for lunch. They are stingy with everything - meat, rice, beans, etc.. I bet it's management telling the employees to do that. Will never return to this location.
The food always is fresh and looks good. Always nice staff here. Thank you for good food and great service.
Atmosphere: 5
Food: 5
Service: 5
This is a fast food place with a huge turnover, but a generally friendly atmosphere. Of all my fast food options, this is my favorite.If you go late at night, they’re already cleaning up and a lot of times it’s not that clean, but it still feels better than the rest .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl, Guacamole Large
Restaurantji Recommends
Uber eats pick up
Service: 1
Oh man where have I been!!! Of all the Chipotle Mexican restaurants I've been too this is clearly the nicest restaurant of all their locations they have everything in stock and if like sides they load it up the staff are very nice as well
Clean restaurant with food quality better than expected. Service was great if I need some quick food I'd go here before the other fast food places around.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burrito Bowl, Steak, High Protein Bowl
The food here is literally horrible. I'll never eat at another chipotle.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Awful customer service. They give you such small portions. Everyone knows they charge extra for guac so you expect to get what you're paying for. The girl behind the counter didn't even give me a half spoonful and then when I said something she said that's how much you get. I asked the guy next to her if we get a full spoonful or half he said, full same as a side cup. She then started arguing with me saying she put a full spoonful. The guy next to her asked her to open my burrito, that she quickly closed after I started saying something. They both couldn't even tell me where the guac was. It was plan disrespect. Chipotle, find people that give a damn or close locations till they can train employees. I don't want support a shi*y company.