Fazoli's

1847 Gallatin Pike N, Madison
(615) 559-4046

Recent Reviews

char miller

This was the worst experience ever. Got wrong order then when we are got sick and complained and they won’t refund the money because noone else complained doesn’t anyone take responsibility

Atmosphere: 1

Food: 1

Service: 1

greg simmons

The quality is low

Food: 3

Joy Crowder

Fazolis is a staple for us. You can’t beat hot, fast pasta!We love the pasta and the hot breadsticks are always fantastic!Kid-friendliness: Spaghetti, what more needs to be said!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Alfredo, Baked Spaghetti, Breadsticks, Meatball Sub, Baked Lasagna, Lunch Special

Patricia Kellum

The drive thru delivered timely, courteous service. They were kind to describe dishes ingredients too. Positive vibes!

Atmosphere: 5

Food: 5

Service: 5

Alec Baker

I’ve been coming here since i was a kid and it’s one of the few restaurants to stay consistent with food quality. Great pizza and spicy pasta. Staff is always nice. Just make sure you get everything on your order, i left a few times to get home and realize i didn’t get a few things. But other than that i love this restaurant

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Breadsticks, Wings

Lesley Lee

Food was great! Staff was very kind and cared, especially Angie who took our order and checked on us often. She gave wonderful customer service! My 4yr old granddaughter told Angie she was an angel for bringing us all this delicious food!!! We will keep coming back due to the wonderful experience with the service and food!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Alfredo, Breadsticks

Kindall Maupin

The only complaint is not enough sauce for the amount pasta and meat

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Baked Spaghetti

Scott Kennie

They are SO AMAZING! It's like OG without the salad of course, but without the prices either!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Alfredo, Breadsticks, Ultimate Sampler

Faye Y

Ask for meat sauce on my spaghetti and got marinara. Then over charged for the six dollar lunch meal. They charged me 7.00 then taxes. I will never go back to the fazolis in Rivergate area. Very unhappy ?

Atmosphere: 2

Food: 1

Service: 1

Larissa Farmer

Christy and Nikki deserve raises. Bless thier hearts. I tried to pickup my online order through the drive through but I was early. So I pulled around and waited. I decided to go in because the drive through had several people in by the time it was my pickup time.Those ladies were absolutely slammed. They had a line in the drive thru and a line almost out the front door. But they greeted every customer with a smile, they apologized for the wait, they were patient with indecisive customers and never showed an ounce of their stress to thier customers.Amazing customer service. Keep up the great work ladies. You are what customer service should be.

Service: 5

Recommended dishes: Chicken Alfredo, Breadsticks

Josh Misso

Wow this one is a real dump. Plus, the staff can’t even be bothered with simple questions about the menu.

Atmosphere: 1

Food: 1

Service: 1

Kelly Thomas

I asked to exchange my lasagna for another spaghetti because of the way the inside was . The bread stick lady tried to explain, but I wasn't impressed and still requested another spaghetti. I got the pick two items and drink. The only thing I enjoyed was the bread sticks and soda. I will not return.

Atmosphere: 4

Food: 1

Service: 4

N C (nate dog)

Girls at register were great and friendly . No complaints there , food came quick and was good , definitly improvement since last time i went ...

Atmosphere: 4

Food: 4

Service: 4

Treyonna Taylor

The Chicken and Shrimp Alfredo is disgusting,I wanted to like this restaurant really bad because the prices are more affordable than Olive Garden but unfortunately I can’t lie…it’s nasty!! The Alfredo sauce is watery and thin.The dish is really bland.The pasta itself is over cooked and resembles the taste of dish water! The chicken and shrimp was extremely over cooked shrunken,dry and chewy! If you have a craving for Alfredo I would suggest going to the store getting the items to make this dish at home or simply going to Olive Garden.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Chicken Alfredo, Breadsticks

Kraken 036

The pasta is very delicious and the garlic bread is delicious.

Atmosphere: 4

Food: 4

Service: 4

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