Starbucks

5008 Old Hickory Blvd, Hermitage
(615) 889-3831

Recent Reviews

Ty Benoit

Great place to study and wonderful people! The wooden chairs however may have provided the worst sitting experience I’ve had. After sitting for 2 hours on them for two hours I now have an actual wound the next day.

Atmosphere: 1

Food: 5

Service: 5

Ray Ingram

This is one of my favorite starbucks locations. The service is fast. The attention to detail with my order is excellent and the seating is comfortable enough for me to have spent an hour and a 1/2 or so working on some laptop things. 10 out of 10 would recommend.Wheelchair accessibility: This location is all at ground level and has properly spaced seating arrangements inside for access with a wheelchair, Walker, Crutches - whatever used as mobility support.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheese Danish

Ashley Carey

I come here just about daily for years and it has just gotten better and better with time. They’re always so friendly eager to accommodate customers and considering how busy they are they are so fast. I’m always shocked how long it takes when I go to other Starbucks. I wish I wasn’t awful with names, cause I have like 5 baristas that literally have made some of the worst days brighter just being kind and genuinely caring how I’m doing! I’m currently moving a little farther out and even tho it will be more of a drive I will continue to come here rather than the closer store.

Recommended dishes: Iced Caramel Macchiato

Barbara Taylor

One of our favorite Starbucks stores!

Atmosphere: 5

Service: 5

Ayman S

Nice place, but coffee is very strong.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chocolate Chip Cookie

Jeremy Clark

This has to be the best Starbucks we've ever been to. Friendly and

Atmosphere: 5

Food: 5

Service: 5

Alireza

Could have more seats .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: You, Frappuccino

David Welch

Very friendly people.

Atmosphere: 5

Food: 5

Service: 5

Crystal Hutchings

Drive thru moved quickly. Blueberry muffin was delicious!

Atmosphere: 5

Food: 5

Service: 5

Frank H.

I've been to this location a few times now. The staff has been friendly and the coffee concoctions have been well-crafted. I haven't tried their drive through, just in-store order-ahead. They were out of some items on my last visit, but overall this location is in the 4-5 star range thus far IMO.

RK Lawrence

Love this Starbucks. Come here almost every day to get a venti cold brew. Liza is always so kind, and sometimes the baristas will get my drink out as soon as they see me walk in. I really appreciate everyone here - thanks for being awesome!

Atmosphere: 5

Food: 5

Service: 5

Lyra Kettle

$30 for a messed up order, a broken lid, and half caf hot water. Ordered two coffees and two food items. They messed up one of the food items and gave us a sandwich rather than egg bites, which wasn't that upsetting, but once in the car we found the cheap cold drink lid faltered immediately, spilling coffee everywhere. A little farther on the drive realized my peppermint mocha was infact not mocha, didnt have any peppermint flavoring, and was without whipped cream. This was really disappointing as they charged us for a peppermint mocha and it even says it on the label. They were really busy so I understand but really? The people were nice at least and the space is nice, but don't go on a weekend morning. Not the first time going here has been faulty, but this was just sad. Too far away at that point to fix the order as well. Please just pay a little bit more attention, Starbucks employees.

Atmosphere: 2

Food: 3

Service: 2

Anayeli Gamino

This location often makes the drinks incorrectly. I wish they enforced a standardized way of making the drinks because they’re always different. I stopped by today to get an Iced Oat Milk Shaken Expresso, and most of the cup was filled with milk. I kindly asked if it could be remade since it was mostly milk, and the barista argued and kept going back and forth with me in the Drive-Thru line. Very disappointed with the customer service.

Food: 1

Service: 1

John Feezell

Open for another 32 minutes, but refused to take an order for a pour over because they were “closing in a few minutes.” Really?? Beware.

Atmosphere: 4

Food: 1

Service: 1

Samantha Johnson

All Starbucks are pretty good but this particular location we stopped at was exceptional all around. Both of our drinks were absolutely delicious and out bakery items were fresh and heated. Customer Service at the drive thru window was above par.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino, Cheese Danish, Pumpkin Spice Crème

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