This is my go-to Starbucks - I usually don't even place my order until I'm walking up the stairs because they're so quick. The staff and (owner/manager?) are super sweet. As the 'Pick Up' in the name indicates, you do have to place a mobile order vs counter service.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Grinsell
Very frustrating to decide to order based on the proposed "ready" time, only to wait beyond that time and have to leave a drink you paid for. The ready times are not accurate when it is busy and there is no way to verify how busy it actually is if you aren't physically there.
bethany r.
They literally will not take an in store order. You literally have to place it on the app. Apparently it's too much for them to type it in? What if you only have the card and not the app? Kinda ridiculous.
Julie M
Really nice staff!
Denise S.
I went to this Starbucks only to be told that o could not order coffee unless I have the app. I don't have the app and don't want the app. No one else was there and I felt I was treated very rude. I don't understand why I have to order through the app. I do not link any cards to apps.
Adam Schneider
It’s “order online and pickup only”, which I don’t love but fine. I gave it a try, and was told my order would be ready by a certain time. Cool feature on the app! The problem is that I got there three minutes before it was scheduled and my coffee was ready. It’s not that it’s a problem to be early, but what I found was that my Americano was lukewarm - like drinking old bath water, or as if someone squeezed the mop they use on the floors into a green and white cup. Just disgusting. I figured getting there early would avoid that problem but nope. Doubt I’ll go back.
MOC Nashville
Nice people who work in this satellite location.
Service: 5
Ally Kauzlarich
Best Pick Up store in Nashville. It’s great to come in and be able to pick up my order and go. Staff are very friendly. If you’re ever in a rush, need a quick pick me up, and want some smiling faces go to the Amazon Starbucks Pick Up!
Kimberly M.
If you want a great coffee, Starbucks is your place. My daughter & I was in line & got to the window to be told the person in front of us had bought our coffees for us!! Now idk about you but in todays times that's so VERY THOUGHTFUL & I so appreciated that that I repaid it forward (or backward since I bought the persons behind us or ppl & I hope they kept the chain rolling. So whomever you were in London Ky I thank you for buying my Starbucks one day. It was SO VERY KIND of YOU!!
Do right
Unprofessional staff 2nd time I’m here to order and I’m been told unless I have an online pick up can’t be helped
This is my go-to Starbucks - I usually don't even place my order until I'm walking up the stairs because they're so quick. The staff and (owner/manager?) are super sweet. As the 'Pick Up' in the name indicates, you do have to place a mobile order vs counter service.
Atmosphere: 5
Food: 5
Service: 5
Very frustrating to decide to order based on the proposed "ready" time, only to wait beyond that time and have to leave a drink you paid for. The ready times are not accurate when it is busy and there is no way to verify how busy it actually is if you aren't physically there.
They literally will not take an in store order. You literally have to place it on the app. Apparently it's too much for them to type it in? What if you only have the card and not the app? Kinda ridiculous.
Really nice staff!
I went to this Starbucks only to be told that o could not order coffee unless I have the app. I don't have the app and don't want the app. No one else was there and I felt I was treated very rude. I don't understand why I have to order through the app. I do not link any cards to apps.
It’s “order online and pickup only”, which I don’t love but fine. I gave it a try, and was told my order would be ready by a certain time. Cool feature on the app! The problem is that I got there three minutes before it was scheduled and my coffee was ready. It’s not that it’s a problem to be early, but what I found was that my Americano was lukewarm - like drinking old bath water, or as if someone squeezed the mop they use on the floors into a green and white cup. Just disgusting. I figured getting there early would avoid that problem but nope. Doubt I’ll go back.
Nice people who work in this satellite location.
Service: 5
Best Pick Up store in Nashville. It’s great to come in and be able to pick up my order and go. Staff are very friendly. If you’re ever in a rush, need a quick pick me up, and want some smiling faces go to the Amazon Starbucks Pick Up!
If you want a great coffee, Starbucks is your place. My daughter & I was in line & got to the window to be told the person in front of us had bought our coffees for us!! Now idk about you but in todays times that's so VERY THOUGHTFUL & I so appreciated that that I repaid it forward (or backward since I bought the persons behind us or ppl & I hope they kept the chain rolling. So whomever you were in London Ky I thank you for buying my Starbucks one day. It was SO VERY KIND of YOU!!
Unprofessional staff 2nd time I’m here to order and I’m been told unless I have an online pick up can’t be helped
Restaurantji Recommends
Fast and good!
Beth, Cat, Mary, Marisol are so awesome and amazing all at the same time EXCELLENT SERVICE!!!!!!!!
Great food and drinks little pricey but worth it.