Taco Bell

4442 Lebanon Road, Hermitage
(615) 883-0017

Recent Reviews

Randal Swindle

We usually go to the drive thru to order and get it to go. We have always received good service and the food is hot and fresh. Never had a problem here that was not quickly resolved with Management.Parking: Easy in and out at the traffic light located at Wal-Mart entrance.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ground Beef Burrito, Cinnamon Twists, Taco, Nacho, Soft Taco, Mexican Pizza, Steak Quesadilla, Taco Supreme

Crystal Smith

Shelia was our cashier and was so friendly!!

Service: 5

Rachel Brandt

The store was incredibly understaffed. However, I want to give a huge shout out to the manager, Sheila. She continued to inform every customer of the issue and worked as hard as possible to get food out quickly. From my experience, and what I was seeing, food was being brought out very quickly and as quickly locations I’ve seen that are fully staffed. The quality of food, despite being short staffed, was better than a few other locations in the area.The most impressive thing that I saw was when the power flickered, and all of their systems went down. It caused every order to be lost and issues with taking orders as the systems were still down whenever I left.However, Sheila handled it with grace and efficiency while still trying to get all remaining orders out. I am highly impressed by her management skills and ability to provide quality food and service despite what became multiple obstacles (and big ones). Thank you so much and I will return!!!

Atmosphere: 5

Food: 5

Service: 5

Katie Deitrich

I placed an order for pick up at this location. Tried to pick it up 3 times and was told they had no food for me and then told I was at the wrong location. I contacted support for my order they told me they called the store and the store said it was ready. Came back a 4th time and my order was sitting on the counter cold. I was refused a refund because “they said my order was ready”

Food: 1

Service: 1

M J

Just what u would

Atmosphere: 3

Food: 3

Service: 3

Tex Duke

Only had 3 people working so it took forever and then he didn't put any coffee in it, so I had hot water in creamer. The grease was so old I could only eat a few bites and threw t. he thiy. The few bites I did eat made me sick to my stomach.

Food: 1

Service: 2

Forrest Nettles

Quick, friendly, food is still Taco Bell, quality Baja blast

D Downey

The employees were very friendly

Ashar K Organ

Great food. Awesome service. Clean and comfortable dining room. Restrooms were clean and well kept. Food prep area was well kept also.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Twists, Taco, Nacho, Quesadilla, Black Beans & Rice, Cheesy Fiesta Potatoes, Soft Taco, Mexican Pizza, Steak Quesadilla, Bean Burrito

May R.

I saw roach in my taco.. and when i went to speak to the manager, they cussed me out. They are a RACIST, HOMOPHOBIC, SEXIST!!!They called me the HARD R.. AND ACTUALLY THREW MY DRINK!!!Dont come here. I was threatened to be raped. I beg to nobody come here

Joel Armstrong

Holy cow! Best experience and best Taco bell I have ever had! Just ordered some off the wall creations and they were made perfectly and possibly best thing and experience at any Taco bell! Well done staff working on 12/21 2023 between 6pm and 7pm wow!!!

Atmosphere: 5

Food: 5

Service: 5

Parth Patel

I was servers by Tommy and let me tell you he needs a raise is nice and very respectful I barley leave reviews but Tommy just brightened my

Atmosphere: 5

Food: 5

Service: 5

Kyle Armstrong

Your job is really not that hard. Full of lazy idiots. Can't even cut a quesadilla properly. And somehow my taco was split in half, not at the opening.

Atmosphere: 1

Food: 1

Service: 1

Bailey

Always get my order right! And the sweetest workers. My fav Taco Bell in Tennessee

Atmosphere: 5

Food: 5

Service: 5

stephen cain

Came inside because drive through wrapped... employees fighting with each other, employees staring at each other on the line confused as who is doing what, lobby and kitchen trashed, employees wearing gloves (supposedly for sanitary reasons) picking up dropped items off the floor and continuing to prep food... what does it take before corporate pulls franchise or gets in here to save their business name. Hey, Metro Public Health Dept....please get in here.

Atmosphere: 1

Food: 1

Service: 1

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