I spoke w/a manager named Miranda about my party ordering a gluten free meal appropriately and asking for it gluten free and everyone at the table heard them and the waiter repeat it back. If you know you screwed up own it don’t lie. The waiter advised he didn’t hear gluten free until gluten free dessert was ordered upon which then half the gluten pasta had been ate and they were advised their pasta was not gluten free! If it’s too loud in there to hear when the restaurant is 3/4ths empty then you all need to make sure the menu items are clear or your waiters/waitresses can hear appropriately. You can’t pop an allergy pill or epi pen for gluten contamination you have to suffer greatly through it while it runs its course.Dietary restrictions: DON’T EAT HERE IF YOU ARE TRULY GLUTEN INTOLERANT OR HAVE CELIAC DISEASE! If you choose to just a heads up for future, Miranda the manager advised after our fact that the gluten free pasta is spiral any other shape you’re eating gluten!
Food: 1
Service: 1
Cara Michaelson
I don’t usually leave reviews but my experience at this locations calls for one. First off, my sister and I went into the restaurant and approached the host stand where two hosts were standing and one of them said “can you move to the side?” with no other context.. and the other host was much nicer and let us know that the wait would be about 45 min (confused as more than half of the restaurant was empty and there were plenty of un bussed tables). We get a text an hour later and we finally get a table.We sit down and order appetizers and drinks right away (I ordered a mojito and stuffed mushrooms) and our server said she’d put those in and water was on the way. Our waitress brings out our appetizer and she still hasn’t brought us water or my mojito. She said she was on her way once again with water and it didn’t come until I was almost done with my entree.. oh.. the mojito also did not come until I was signing the bill!! I got the carbonara and it was terrible (bland, cold and over cooked pasta). The carbonara used to be delicious years ago and now it’s not even a carbonara sauce… it’s literally a watered down pre made Alfredo sauce with zero flavor. For the price… it was insanity. I will not be retuning back and this location should be embarrassed with the pasta dish they served. Never in my life have I regretted paying for a meal that bad ever before. The management is horrible. Now I know why the restaurant was nearly empty…
Fenn French
I just wanted to pick up a bite. Giant case of cheesecakes next to the register.Order and then had to wait ten minutes. Seems like that would have been a 1 minute process.At Starbucks they reach in, grab your order and your done.It's not like the staff was busy. They seemed to be lollygagging.Point is, it's slow. If your in a hurry its not their game.Also, while signing bill there was a line for tip. Problem is there was no way to know what kind of service I would getI bet that they would be quick and efficient. But I was wrong. But I had already tipped.Next time I will wait until I get my order before I tip.
It's always a wonderful place to visit with my family when we are craving something delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
olga petrova
I can in on my birthday and never gotten the complementary piece of cheesecake that is promised when coming in on a birthday apparently this location doesn’t do that if I would have known I would have went to a different restaurant
Romell Hill
Everything was Awesome, I will be back
Atmosphere: 5
Food: 5
Service: 5
Brandi Clower
Well I've wanted to go here my whole life it was on my bucket list and I was beyond excited. When I finally went I was impressed by the food but the staff was much much different... The waitress we had was rude and rushed us the whole time. When I asked for suggestions she had an attitude. I probably won't go back due to the service
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Cheesecake
April Moody
The fried Mac and Cheese is Amazing!!! I love the fresh strawberry cheesecake!!
Friendly staff and good food.Parking: Very busy on the weekend. We paid for parking after looking for 10 minutes for free parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Shayna Wilson
I went specifically for the steak. I asked for it medium well no blood but not burned. I got a well done and management told me that all the steaks come out that way because they are cooked on an open flame. I guess they don't know how to cook in my opinion. The mac n cheese and the loaded mashed potatoes were amazing. The Whiskey Smash was a 10/10.
Atmosphere: 5
Food: 2
Service: 4
Misty Shepherd
Wonderful service, atmosphere, and food!! Great experience!
Steven Gall
Absolutely delicious lunch and cheesecake. Service is rushed and uncaring.
AJ Gabriella
Hospitable behavior is no longer a requirement post-pandemic in hospitality.I frequent this location during my lunch hours when in the neighborhood and found myself saddened when attempting to rectify an issue with an order, only to be met with hostility and frustration from management.As most locals know, traveling to Hillsboro Pike during rush hour is not ideal for anyone located outside of a 2-mile radius. It really broke my heart when I spoke with David and let him know that I was missing items from my takeout order that I had placed hours before, along with an issue with packing. Hearing the begrudging words, "This is all I can do to help you, and I'm far too busy to do anything else," after expressing my issue really disappointed me. I was only looking for help and reassurance that this is not a consistent standard, and hoping for a positive outcome due to the inconvenience. For reference I arrived and placed my order during a slow window between 3PM-3:30PM on a Thursday with little to no traffic in the restaurant.Being grossly addressed and treated as a nuisance as a result of an issue made on behalf of the restaurant is not something I've experienced here. I had to express how shaken the experience with management left me today.I hope that in the future, if I choose to rebuild a relationship with this restaurant, there are more meticulous measures taken when providing guests with their orders.I hate that this is the lasting impression that will be left with me after coming to this location for several years.
I spoke w/a manager named Miranda about my party ordering a gluten free meal appropriately and asking for it gluten free and everyone at the table heard them and the waiter repeat it back. If you know you screwed up own it don’t lie. The waiter advised he didn’t hear gluten free until gluten free dessert was ordered upon which then half the gluten pasta had been ate and they were advised their pasta was not gluten free! If it’s too loud in there to hear when the restaurant is 3/4ths empty then you all need to make sure the menu items are clear or your waiters/waitresses can hear appropriately. You can’t pop an allergy pill or epi pen for gluten contamination you have to suffer greatly through it while it runs its course.Dietary restrictions: DON’T EAT HERE IF YOU ARE TRULY GLUTEN INTOLERANT OR HAVE CELIAC DISEASE! If you choose to just a heads up for future, Miranda the manager advised after our fact that the gluten free pasta is spiral any other shape you’re eating gluten!
Food: 1
Service: 1
I don’t usually leave reviews but my experience at this locations calls for one. First off, my sister and I went into the restaurant and approached the host stand where two hosts were standing and one of them said “can you move to the side?” with no other context.. and the other host was much nicer and let us know that the wait would be about 45 min (confused as more than half of the restaurant was empty and there were plenty of un bussed tables). We get a text an hour later and we finally get a table.We sit down and order appetizers and drinks right away (I ordered a mojito and stuffed mushrooms) and our server said she’d put those in and water was on the way. Our waitress brings out our appetizer and she still hasn’t brought us water or my mojito. She said she was on her way once again with water and it didn’t come until I was almost done with my entree.. oh.. the mojito also did not come until I was signing the bill!! I got the carbonara and it was terrible (bland, cold and over cooked pasta). The carbonara used to be delicious years ago and now it’s not even a carbonara sauce… it’s literally a watered down pre made Alfredo sauce with zero flavor. For the price… it was insanity. I will not be retuning back and this location should be embarrassed with the pasta dish they served. Never in my life have I regretted paying for a meal that bad ever before. The management is horrible. Now I know why the restaurant was nearly empty…
I just wanted to pick up a bite. Giant case of cheesecakes next to the register.Order and then had to wait ten minutes. Seems like that would have been a 1 minute process.At Starbucks they reach in, grab your order and your done.It's not like the staff was busy. They seemed to be lollygagging.Point is, it's slow. If your in a hurry its not their game.Also, while signing bill there was a line for tip. Problem is there was no way to know what kind of service I would getI bet that they would be quick and efficient. But I was wrong. But I had already tipped.Next time I will wait until I get my order before I tip.
Atmosphere: 3
Food: 4
Service: 1
Fabulous ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Oreo Cheesecake, Cheesecake
It's always a wonderful place to visit with my family when we are craving something delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
I can in on my birthday and never gotten the complementary piece of cheesecake that is promised when coming in on a birthday apparently this location doesn’t do that if I would have known I would have went to a different restaurant
Everything was Awesome, I will be back
Atmosphere: 5
Food: 5
Service: 5
Well I've wanted to go here my whole life it was on my bucket list and I was beyond excited. When I finally went I was impressed by the food but the staff was much much different... The waitress we had was rude and rushed us the whole time. When I asked for suggestions she had an attitude. I probably won't go back due to the service
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Cheesecake
The fried Mac and Cheese is Amazing!!! I love the fresh strawberry cheesecake!!
Atmosphere: 5
Food: 5
Service: 5
Cheesecake was good!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheesecake
Restaurantji Recommends
Friendly staff and good food.Parking: Very busy on the weekend. We paid for parking after looking for 10 minutes for free parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
I went specifically for the steak. I asked for it medium well no blood but not burned. I got a well done and management told me that all the steaks come out that way because they are cooked on an open flame. I guess they don't know how to cook in my opinion. The mac n cheese and the loaded mashed potatoes were amazing. The Whiskey Smash was a 10/10.
Atmosphere: 5
Food: 2
Service: 4
Wonderful service, atmosphere, and food!! Great experience!
Absolutely delicious lunch and cheesecake. Service is rushed and uncaring.
Hospitable behavior is no longer a requirement post-pandemic in hospitality.I frequent this location during my lunch hours when in the neighborhood and found myself saddened when attempting to rectify an issue with an order, only to be met with hostility and frustration from management.As most locals know, traveling to Hillsboro Pike during rush hour is not ideal for anyone located outside of a 2-mile radius. It really broke my heart when I spoke with David and let him know that I was missing items from my takeout order that I had placed hours before, along with an issue with packing. Hearing the begrudging words, "This is all I can do to help you, and I'm far too busy to do anything else," after expressing my issue really disappointed me. I was only looking for help and reassurance that this is not a consistent standard, and hoping for a positive outcome due to the inconvenience. For reference I arrived and placed my order during a slow window between 3PM-3:30PM on a Thursday with little to no traffic in the restaurant.Being grossly addressed and treated as a nuisance as a result of an issue made on behalf of the restaurant is not something I've experienced here. I had to express how shaken the experience with management left me today.I hope that in the future, if I choose to rebuild a relationship with this restaurant, there are more meticulous measures taken when providing guests with their orders.I hate that this is the lasting impression that will be left with me after coming to this location for several years.
Atmosphere: 5
Food: 3
Service: 1