Wendy's

1221 Gallatin Pike S, Madison
(615) 835-3691

Recent Reviews

Richard Outlaw

One of the most horrible experience I've ever had in my life had to wait forever in the drive through then the food the chicken sandwich alone is dried up and burned and old like I didn't think I could ever throw up enough

Atmosphere: 1

Food: 1

Service: 1

Deborrah CAREY

INSULTS from staff at 3 locations regarding the blueberry & pomegranate lemonade. For months I've ordered 2 and sometimes 3 on every two days, with extra blue shots. NOW when I go to any Wendys they will say the extra shot is in it. Now it looks like pink lemonade and taste to me like regular lemonade. Apparently my money is not good enough. There's no need to continue to be insulted, keep your product. I've refused the three pink given, the staff stated their truck hasn't come yet this is all we have, showing me the half bottle of blue/pom. When I refused she poured all three drinks out and got my refund. Now that's just commenting on the lemonade the breakfast burrito was GREAT at first. Another story..

Atmosphere: 1

Food: 1

Service: 1

Glenn Graham

Drive thru was slow slow slow. Food wasn't warm after waiting for ever.

Atmosphere: 1

Food: 3

Service: 2

Ryan Turner

Twice in a row they have horribly messed up my order. First order they completely forgot my frosty and had my burger sitting for over 10 minutes. My second order, I asked only for no bun, no pickles, and no mustard. When I received my food, there was nothing on the patties, just beef in a box, not even cheese. Absolutely ridiculous and I will never order from here again.

Atmosphere: 1

Food: 1

Service: 1

pamela vaughn

Salad was old and had quite a bit of liquid in bottom. When pulled up to the take out window it looked dark and dirty. Employees also didn't look that clean.

Food: 1

Service: 4

Bald headed lil Nail tech

I just received wonderful customer service and the food was delicious. Thank you for your hard work ❤️

Atmosphere: 5

Food: 5

Service: 5

Den Schuang

The food here is what you expect from a fast food which is good for the price. I’ve had both good and bad service here depending on the lady working the

Atmosphere: 3

Food: 3

Service: 3

Brandon Rucker

Horrible service takes 30 minutes to place and get your order and not fresh sad

Justin Dolzen

Ordered a baconator and a salad on the mobile app and when I got to the window I got handed the baconator and was told they had no salad. Manager pushed the order through as completed even though he knew they couldn't fill it. Didn't even give me a chance to cancel the order on the app and reorder something else. Just told me I'd have to go through the app for a refund. Who does that? Totally incompetent.

Service: 1

Gloria Pack

Everytime we Uber you always leave off the baconator. Every Time... It sucks.

Food: 1

Service: 1

David Hillman

Tried to dine in here. They were ignoring the five people standing in line trying to dine in, drive-thru is the focus. After a few minutes no one had said anything to anyone standing there, I left.

V

Dine-in is always locked and they serve the food how they want and when they want. Every fast food location on Gallatin rd. has went down hill.

Atmosphere: 1

Service: 1

Darleen Wilkerson

Excellent Service & Super Delicious ? Delivery Service Too. Super 8 Stay .Vegetarian options: Excellent Delivery Service Too !!!! ?Kid-friendliness: Bkfst Burrito ? ? Yummy Chili Beans.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries, Baconator, Chili, French Fries

Patricia Kellum

I went through drive-thru for my free Junior Frosty, they were friendly!

Food: 5

Service: 5

James Ferguson

Workers are the main issue here. The loud music blasting and the dancing is so unprofessional. Chili had no meat at

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Spicy Chicken Sandwich, Chili, French Fries

Load More